Canonical capability · sales
CRM & Sales
Manage customer accounts, contacts, deals, and sales pipelines.
11 capabilities
8 providers
About this category
Customer relationship management — accounts, contacts, leads, deals, opportunities, and pipeline stages. Operations focus on tracking the sales process from lead capture through close. Salesforce, HubSpot, Pipedrive, ActiveCampaign, Zoho.
Common operations
- list-contacts
- list-accounts
- list-deals
- list-opportunities
- update-deal-stage
Implementations
| Provider | Capability | Operations | Tools | APIs Consumed |
|---|---|---|---|---|
| ActiveCampaign | ActiveCampaign CRM and Sales | 4 | 5 | 0 |
| Apache OFBiz | Apache OFBiz ERP Operations | 5 | 5 | 0 |
| HubSpot | HubSpot CRM Management | 0 | 71 | 0 |
| HubSpot | HubSpot Customer Service | 5 | 10 | 0 |
| HubSpot | HubSpot Sales Engagement | 0 | 58 | 0 |
| HubSpot | HubSpot Sales Pipeline | 12 | 26 | 0 |
| LinkedIn Sales Engagement | 7 | 7 | 0 | |
| Microsoft Power Apps | Microsoft Power Apps Data Platform | 2 | 12 | 0 |
| PeopleSoft | PeopleSoft Customer Engagement | 9 | 9 | 0 |
| Salesforce | Salesforce CRM Data Management | 32 | 33 | 0 |
| Salesforce Automation | Salesforce Data Operations | 6 | 8 | 0 |