Canonical capability · operations
Incident Management
Detect, page, track, and resolve operational incidents.
8 capabilities
7 providers
About this category
Capabilities for SRE / on-call operations — incident creation, escalation policies, paging, post-mortems, status pages. Often integrates with monitoring for detection and ticketing for tracking.
Common operations
- create-incident
- list-incidents
- page-on-call
- update-incident-status
Implementations
| Provider | Capability | Operations | Tools | APIs Consumed |
|---|---|---|---|---|
| Amazon Incident Manager | Amazon Incident Manager - Incident Response | 3 | 7 | 0 |
| Better Stack | Better Stack Incident Response | 14 | 11 | 0 |
| Datadog | Datadog Incident Management | 11 | 14 | 0 |
| Dynatrace | Dynatrace Incident Response | 13 | 13 | 0 |
| New Relic | New Relic Alerting Configuration | 8 | 8 | 0 |
| New Relic | New Relic Incident Response | 6 | 6 | 0 |
| Palo Alto Networks | Palo Alto Networks Incident Response | 39 | 41 | 0 |
| SolarWinds | SolarWinds IT Service Management | 4 | 7 | 0 |