Zendesk Tickets — Ticket Comments

naftiko: 1.0.0-alpha2
info:
  label: Zendesk Tickets — Ticket Comments
  description: 'Zendesk Tickets — Ticket Comments. 4 operations. Lead operation: Zendesk Get  Api V2 Tickets Ticket_id Comments.
    Self-contained Naftiko capability covering one Zendesk business surface.'
  tags:
  - Zendesk
  - Ticket Comments
  created: '2026-05-19'
  modified: '2026-05-19'
binds:
- namespace: env
  keys:
    ZENDESK_API_KEY: ZENDESK_API_KEY
capability:
  consumes:
  - type: http
    namespace: tickets-ticket-comments
    baseUri: ''
    description: Zendesk Tickets — Ticket Comments business capability. Self-contained, no shared references.
    resources:
    - name: api-v2-tickets-ticket_id-comments
      path: /api/v2/tickets/{ticket_id}/comments
      operations:
      - name: listticketcomments
        method: GET
        description: Zendesk Get  Api V2 Tickets Ticket_id Comments
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: include_inline_images
          in: query
          type: boolean
          description: Default is false. When true, inline images are also listed as attachments in the response
        - name: include
          in: query
          type: string
          description: 'Accepts "users". Use this parameter to list email CCs by side-loading users. Example: `?include=users`.
            **Note**: If the comment source is email, a deleted user'
    - name: api-v2-tickets-ticket_id-comments-count
      path: /api/v2/tickets/{ticket_id}/comments/count
      operations:
      - name: countticketcomments
        method: GET
        description: Zendesk Get  Api V2 Tickets Ticket_id Comments Count
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
    - name: api-v2-tickets-ticket_id-comments-ticket_comment_id-make_private
      path: /api/v2/tickets/{ticket_id}/comments/{ticket_comment_id}/make_private
      operations:
      - name: maketicketcommentprivate
        method: PUT
        description: Zendesk Put  Api V2 Tickets Ticket_id Comments Ticket_comment_id Make_private
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
    - name: api-v2-tickets-ticket_id-comments-ticket_comment_id-redact
      path: /api/v2/tickets/{ticket_id}/comments/{ticket_comment_id}/redact
      operations:
      - name: redactstringincomment
        method: PUT
        description: Zendesk Put  Api V2 Tickets Ticket_id Comments Ticket_comment_id Redact
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
  exposes:
  - type: rest
    namespace: tickets-ticket-comments-rest
    port: 8080
    description: REST adapter for Zendesk Tickets — Ticket Comments. One Spectral-compliant resource per consumed operation,
      prefixed with /v1.
    resources:
    - path: /v1/api/v2/tickets/{ticket-id}/comments
      name: api-v2-tickets-ticket-id-comments
      description: REST surface for api-v2-tickets-ticket_id-comments.
      operations:
      - method: GET
        name: listticketcomments
        description: Zendesk Get  Api V2 Tickets Ticket_id Comments
        call: tickets-ticket-comments.listticketcomments
        with:
          include_inline_images: rest.include_inline_images
          include: rest.include
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/api/v2/tickets/{ticket-id}/comments/count
      name: api-v2-tickets-ticket-id-comments-count
      description: REST surface for api-v2-tickets-ticket_id-comments-count.
      operations:
      - method: GET
        name: countticketcomments
        description: Zendesk Get  Api V2 Tickets Ticket_id Comments Count
        call: tickets-ticket-comments.countticketcomments
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/api/v2/tickets/{ticket-id}/comments/{ticket-comment-id}/make-private
      name: api-v2-tickets-ticket-id-comments-ticket-comment-id-make-private
      description: REST surface for api-v2-tickets-ticket_id-comments-ticket_comment_id-make_private.
      operations:
      - method: PUT
        name: maketicketcommentprivate
        description: Zendesk Put  Api V2 Tickets Ticket_id Comments Ticket_comment_id Make_private
        call: tickets-ticket-comments.maketicketcommentprivate
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/api/v2/tickets/{ticket-id}/comments/{ticket-comment-id}/redact
      name: api-v2-tickets-ticket-id-comments-ticket-comment-id-redact
      description: REST surface for api-v2-tickets-ticket_id-comments-ticket_comment_id-redact.
      operations:
      - method: PUT
        name: redactstringincomment
        description: Zendesk Put  Api V2 Tickets Ticket_id Comments Ticket_comment_id Redact
        call: tickets-ticket-comments.redactstringincomment
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: tickets-ticket-comments-mcp
    port: 9090
    transport: http
    description: MCP adapter for Zendesk Tickets — Ticket Comments. One tool per consumed operation, routed inline through
      this capability's consumes block.
    tools:
    - name: zendesk-get-api-v2-tickets
      description: Zendesk Get  Api V2 Tickets Ticket_id Comments
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: tickets-ticket-comments.listticketcomments
      with:
        include_inline_images: tools.include_inline_images
        include: tools.include
      outputParameters:
      - type: object
        mapping: $.
    - name: zendesk-get-api-v2-tickets-2
      description: Zendesk Get  Api V2 Tickets Ticket_id Comments Count
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: tickets-ticket-comments.countticketcomments
      outputParameters:
      - type: object
        mapping: $.
    - name: zendesk-put-api-v2-tickets
      description: Zendesk Put  Api V2 Tickets Ticket_id Comments Ticket_comment_id Make_private
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: tickets-ticket-comments.maketicketcommentprivate
      outputParameters:
      - type: object
        mapping: $.
    - name: zendesk-put-api-v2-tickets-2
      description: Zendesk Put  Api V2 Tickets Ticket_id Comments Ticket_comment_id Redact
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: tickets-ticket-comments.redactstringincomment
      outputParameters:
      - type: object
        mapping: $.