Zendesk Ticket Metrics — Ticket Metrics

naftiko: 1.0.0-alpha2
info:
  label: Zendesk Ticket Metrics — Ticket Metrics
  description: 'Zendesk Ticket Metrics — Ticket Metrics. 2 operations. Lead operation: Zendesk Get  Api V2 Ticket_metrics.
    Self-contained Naftiko capability covering one Zendesk business surface.'
  tags:
  - Zendesk
  - Ticket Metrics
  created: '2026-05-19'
  modified: '2026-05-19'
binds:
- namespace: env
  keys:
    ZENDESK_API_KEY: ZENDESK_API_KEY
capability:
  consumes:
  - type: http
    namespace: ticket-metrics-ticket-metrics
    baseUri: ''
    description: Zendesk Ticket Metrics — Ticket Metrics business capability. Self-contained, no shared references.
    resources:
    - name: api-v2-ticket_metrics
      path: /api/v2/ticket_metrics
      operations:
      - name: listticketmetrics
        method: GET
        description: Zendesk Get  Api V2 Ticket_metrics
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
    - name: api-v2-ticket_metrics-ticket_metric_id
      path: /api/v2/ticket_metrics/{ticket_metric_id}
      operations:
      - name: showticketmetrics
        method: GET
        description: Zendesk Get  Api V2 Ticket_metrics Ticket_metric_id
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: ticket_metric_id
          in: path
          type: string
          description: The id of the ticket metric to retrieve
          required: true
  exposes:
  - type: rest
    namespace: ticket-metrics-ticket-metrics-rest
    port: 8080
    description: REST adapter for Zendesk Ticket Metrics — Ticket Metrics. One Spectral-compliant resource per consumed operation,
      prefixed with /v1.
    resources:
    - path: /v1/api/v2/ticket-metrics
      name: api-v2-ticket-metrics
      description: REST surface for api-v2-ticket_metrics.
      operations:
      - method: GET
        name: listticketmetrics
        description: Zendesk Get  Api V2 Ticket_metrics
        call: ticket-metrics-ticket-metrics.listticketmetrics
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/api/v2/ticket-metrics/{ticket-metric-id}
      name: api-v2-ticket-metrics-ticket-metric-id
      description: REST surface for api-v2-ticket_metrics-ticket_metric_id.
      operations:
      - method: GET
        name: showticketmetrics
        description: Zendesk Get  Api V2 Ticket_metrics Ticket_metric_id
        call: ticket-metrics-ticket-metrics.showticketmetrics
        with:
          ticket_metric_id: rest.ticket_metric_id
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: ticket-metrics-ticket-metrics-mcp
    port: 9090
    transport: http
    description: MCP adapter for Zendesk Ticket Metrics — Ticket Metrics. One tool per consumed operation, routed inline through
      this capability's consumes block.
    tools:
    - name: zendesk-get-api-v2-ticket
      description: Zendesk Get  Api V2 Ticket_metrics
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: ticket-metrics-ticket-metrics.listticketmetrics
      outputParameters:
      - type: object
        mapping: $.
    - name: zendesk-get-api-v2-ticket-2
      description: Zendesk Get  Api V2 Ticket_metrics Ticket_metric_id
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: ticket-metrics-ticket-metrics.showticketmetrics
      with:
        ticket_metric_id: tools.ticket_metric_id
      outputParameters:
      - type: object
        mapping: $.