Zendesk Ticket Forms — Ticket Forms

naftiko: 1.0.0-alpha2
info:
  label: Zendesk Ticket Forms — Ticket Forms
  description: 'Zendesk Ticket Forms — Ticket Forms. 12 operations. Lead operation: Zendesk Get  Api V2 Ticket_forms. Self-contained
    Naftiko capability covering one Zendesk business surface.'
  tags:
  - Zendesk
  - Ticket Forms
  created: '2026-05-19'
  modified: '2026-05-19'
binds:
- namespace: env
  keys:
    ZENDESK_API_KEY: ZENDESK_API_KEY
capability:
  consumes:
  - type: http
    namespace: ticket-forms-ticket-forms
    baseUri: ''
    description: Zendesk Ticket Forms — Ticket Forms business capability. Self-contained, no shared references.
    resources:
    - name: api-v2-ticket_forms
      path: /api/v2/ticket_forms
      operations:
      - name: listticketforms
        method: GET
        description: Zendesk Get  Api V2 Ticket_forms
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: active
          in: query
          type: boolean
          description: true returns active ticket forms; false returns inactive ticket forms. If not present, returns both
        - name: end_user_visible
          in: query
          type: boolean
          description: true returns ticket forms where `end_user_visible`; false returns ticket forms that are not end-user
            visible. If not present, returns both
        - name: fallback_to_default
          in: query
          type: boolean
          description: true returns the default ticket form when the criteria defined by the parameters results in a set without
            active and end-user visible ticket forms
        - name: associated_to_brand
          in: query
          type: boolean
          description: true returns the ticket forms of the brand specified by the url's subdomain
      - name: createticketform
        method: POST
        description: Zendesk Post  Api V2 Ticket_forms
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
    - name: api-v2-ticket_forms-reorder
      path: /api/v2/ticket_forms/reorder
      operations:
      - name: reorderticketforms
        method: PUT
        description: Zendesk Put  Api V2 Ticket_forms Reorder
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
    - name: api-v2-ticket_forms-show_many
      path: /api/v2/ticket_forms/show_many
      operations:
      - name: showmanyticketforms
        method: GET
        description: Zendesk Get  Api V2 Ticket_forms Show_many
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: ids
          in: query
          type: string
          description: IDs of the ticket forms to be shown
          required: true
        - name: active
          in: query
          type: boolean
          description: true returns active ticket forms; false returns inactive ticket forms. If not present, returns both
        - name: end_user_visible
          in: query
          type: boolean
          description: true returns ticket forms where `end_user_visible`; false returns ticket forms that are not end-user
            visible. If not present, returns both
        - name: fallback_to_default
          in: query
          type: boolean
          description: true returns the default ticket form when the criteria defined by the parameters results in a set without
            active and end-user visible ticket forms
        - name: associated_to_brand
          in: query
          type: boolean
          description: true returns the ticket forms of the brand specified by the url's subdomain
    - name: api-v2-ticket_forms-ticket_form_id
      path: /api/v2/ticket_forms/{ticket_form_id}
      operations:
      - name: showticketform
        method: GET
        description: Zendesk Get  Api V2 Ticket_forms Ticket_form_id
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
      - name: updateticketform
        method: PUT
        description: Zendesk Put  Api V2 Ticket_forms Ticket_form_id
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
      - name: deleteticketform
        method: DELETE
        description: Zendesk Delete  Api V2 Ticket_forms Ticket_form_id
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
    - name: api-v2-ticket_forms-ticket_form_id-clone
      path: /api/v2/ticket_forms/{ticket_form_id}/clone
      operations:
      - name: cloneticketform
        method: POST
        description: Zendesk Post  Api V2 Ticket_forms Ticket_form_id Clone
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
    - name: api-v2-ticket_forms-ticket_form_id-ticket_form_statuses
      path: /api/v2/ticket_forms/{ticket_form_id}/ticket_form_statuses
      operations:
      - name: ticketformticketformstatuses
        method: GET
        description: Zendesk Get  Api V2 Ticket_forms Ticket_form_id Ticket_form_statuses
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
      - name: createticketformstatuses
        method: POST
        description: Zendesk Post  Api V2 Ticket_forms Ticket_form_id Ticket_form_statuses
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: false
      - name: updateticketformstatuses
        method: PUT
        description: Zendesk Put  Api V2 Ticket_forms Ticket_form_id Ticket_form_statuses
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: false
    - name: api-v2-ticket_forms-ticket_form_id-ticket_form_statuses-ticket_form_status_id
      path: /api/v2/ticket_forms/{ticket_form_id}/ticket_form_statuses/{ticket_form_status_id}
      operations:
      - name: updateticketformstatusbyid
        method: PUT
        description: Zendesk Put  Api V2 Ticket_forms Ticket_form_id Ticket_form_statuses Ticket_form_status_id
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: false
  exposes:
  - type: rest
    namespace: ticket-forms-ticket-forms-rest
    port: 8080
    description: REST adapter for Zendesk Ticket Forms — Ticket Forms. One Spectral-compliant resource per consumed operation,
      prefixed with /v1.
    resources:
    - path: /v1/api/v2/ticket-forms
      name: api-v2-ticket-forms
      description: REST surface for api-v2-ticket_forms.
      operations:
      - method: GET
        name: listticketforms
        description: Zendesk Get  Api V2 Ticket_forms
        call: ticket-forms-ticket-forms.listticketforms
        with:
          active: rest.active
          end_user_visible: rest.end_user_visible
          fallback_to_default: rest.fallback_to_default
          associated_to_brand: rest.associated_to_brand
        outputParameters:
        - type: object
          mapping: $.
      - method: POST
        name: createticketform
        description: Zendesk Post  Api V2 Ticket_forms
        call: ticket-forms-ticket-forms.createticketform
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/api/v2/ticket-forms/reorder
      name: api-v2-ticket-forms-reorder
      description: REST surface for api-v2-ticket_forms-reorder.
      operations:
      - method: PUT
        name: reorderticketforms
        description: Zendesk Put  Api V2 Ticket_forms Reorder
        call: ticket-forms-ticket-forms.reorderticketforms
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/api/v2/ticket-forms/show-many
      name: api-v2-ticket-forms-show-many
      description: REST surface for api-v2-ticket_forms-show_many.
      operations:
      - method: GET
        name: showmanyticketforms
        description: Zendesk Get  Api V2 Ticket_forms Show_many
        call: ticket-forms-ticket-forms.showmanyticketforms
        with:
          ids: rest.ids
          active: rest.active
          end_user_visible: rest.end_user_visible
          fallback_to_default: rest.fallback_to_default
          associated_to_brand: rest.associated_to_brand
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/api/v2/ticket-forms/{ticket-form-id}
      name: api-v2-ticket-forms-ticket-form-id
      description: REST surface for api-v2-ticket_forms-ticket_form_id.
      operations:
      - method: GET
        name: showticketform
        description: Zendesk Get  Api V2 Ticket_forms Ticket_form_id
        call: ticket-forms-ticket-forms.showticketform
        outputParameters:
        - type: object
          mapping: $.
      - method: PUT
        name: updateticketform
        description: Zendesk Put  Api V2 Ticket_forms Ticket_form_id
        call: ticket-forms-ticket-forms.updateticketform
        outputParameters:
        - type: object
          mapping: $.
      - method: DELETE
        name: deleteticketform
        description: Zendesk Delete  Api V2 Ticket_forms Ticket_form_id
        call: ticket-forms-ticket-forms.deleteticketform
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/api/v2/ticket-forms/{ticket-form-id}/clone
      name: api-v2-ticket-forms-ticket-form-id-clone
      description: REST surface for api-v2-ticket_forms-ticket_form_id-clone.
      operations:
      - method: POST
        name: cloneticketform
        description: Zendesk Post  Api V2 Ticket_forms Ticket_form_id Clone
        call: ticket-forms-ticket-forms.cloneticketform
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/api/v2/ticket-forms/{ticket-form-id}/ticket-form-statuses
      name: api-v2-ticket-forms-ticket-form-id-ticket-form-statuses
      description: REST surface for api-v2-ticket_forms-ticket_form_id-ticket_form_statuses.
      operations:
      - method: GET
        name: ticketformticketformstatuses
        description: Zendesk Get  Api V2 Ticket_forms Ticket_form_id Ticket_form_statuses
        call: ticket-forms-ticket-forms.ticketformticketformstatuses
        outputParameters:
        - type: object
          mapping: $.
      - method: POST
        name: createticketformstatuses
        description: Zendesk Post  Api V2 Ticket_forms Ticket_form_id Ticket_form_statuses
        call: ticket-forms-ticket-forms.createticketformstatuses
        with:
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
      - method: PUT
        name: updateticketformstatuses
        description: Zendesk Put  Api V2 Ticket_forms Ticket_form_id Ticket_form_statuses
        call: ticket-forms-ticket-forms.updateticketformstatuses
        with:
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/api/v2/ticket-forms/{ticket-form-id}/ticket-form-statuses/{ticket-form-status-id}
      name: api-v2-ticket-forms-ticket-form-id-ticket-form-statuses-ticket-form-status-id
      description: REST surface for api-v2-ticket_forms-ticket_form_id-ticket_form_statuses-ticket_form_status_id.
      operations:
      - method: PUT
        name: updateticketformstatusbyid
        description: Zendesk Put  Api V2 Ticket_forms Ticket_form_id Ticket_form_statuses Ticket_form_status_id
        call: ticket-forms-ticket-forms.updateticketformstatusbyid
        with:
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: ticket-forms-ticket-forms-mcp
    port: 9090
    transport: http
    description: MCP adapter for Zendesk Ticket Forms — Ticket Forms. One tool per consumed operation, routed inline through
      this capability's consumes block.
    tools:
    - name: zendesk-get-api-v2-ticket
      description: Zendesk Get  Api V2 Ticket_forms
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: ticket-forms-ticket-forms.listticketforms
      with:
        active: tools.active
        end_user_visible: tools.end_user_visible
        fallback_to_default: tools.fallback_to_default
        associated_to_brand: tools.associated_to_brand
      outputParameters:
      - type: object
        mapping: $.
    - name: zendesk-post-api-v2-ticket
      description: Zendesk Post  Api V2 Ticket_forms
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: ticket-forms-ticket-forms.createticketform
      outputParameters:
      - type: object
        mapping: $.
    - name: zendesk-put-api-v2-ticket
      description: Zendesk Put  Api V2 Ticket_forms Reorder
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: ticket-forms-ticket-forms.reorderticketforms
      outputParameters:
      - type: object
        mapping: $.
    - name: zendesk-get-api-v2-ticket-2
      description: Zendesk Get  Api V2 Ticket_forms Show_many
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: ticket-forms-ticket-forms.showmanyticketforms
      with:
        ids: tools.ids
        active: tools.active
        end_user_visible: tools.end_user_visible
        fallback_to_default: tools.fallback_to_default
        associated_to_brand: tools.associated_to_brand
      outputParameters:
      - type: object
        mapping: $.
    - name: zendesk-get-api-v2-ticket-3
      description: Zendesk Get  Api V2 Ticket_forms Ticket_form_id
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: ticket-forms-ticket-forms.showticketform
      outputParameters:
      - type: object
        mapping: $.
    - name: zendesk-put-api-v2-ticket-2
      description: Zendesk Put  Api V2 Ticket_forms Ticket_form_id
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: ticket-forms-ticket-forms.updateticketform
      outputParameters:
      - type: object
        mapping: $.
    - name: zendesk-delete-api-v2-ticket
      description: Zendesk Delete  Api V2 Ticket_forms Ticket_form_id
      hints:
        readOnly: false
        destructive: true
        idempotent: true
      call: ticket-forms-ticket-forms.deleteticketform
      outputParameters:
      - type: object
        mapping: $.
    - name: zendesk-post-api-v2-ticket-2
      description: Zendesk Post  Api V2 Ticket_forms Ticket_form_id Clone
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: ticket-forms-ticket-forms.cloneticketform
      outputParameters:
      - type: object
        mapping: $.
    - name: zendesk-get-api-v2-ticket-4
      description: Zendesk Get  Api V2 Ticket_forms Ticket_form_id Ticket_form_statuses
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: ticket-forms-ticket-forms.ticketformticketformstatuses
      outputParameters:
      - type: object
        mapping: $.
    - name: zendesk-post-api-v2-ticket-3
      description: Zendesk Post  Api V2 Ticket_forms Ticket_form_id Ticket_form_statuses
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: ticket-forms-ticket-forms.createticketformstatuses
      with:
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: zendesk-put-api-v2-ticket-3
      description: Zendesk Put  Api V2 Ticket_forms Ticket_form_id Ticket_form_statuses
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: ticket-forms-ticket-forms.updateticketformstatuses
      with:
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: zendesk-put-api-v2-ticket-4
      description: Zendesk Put  Api V2 Ticket_forms Ticket_form_id Ticket_form_statuses Ticket_form_status_id
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: ticket-forms-ticket-forms.updateticketformstatusbyid
      with:
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.