Zendesk Support API — Organizations

naftiko: 1.0.0-alpha2
info:
  label: Zendesk Support API — Organizations
  description: 'Zendesk Support API — Organizations. 7 operations. Lead operation: Zendesk List Organizations. Self-contained
    Naftiko capability covering one Zendesk business surface.'
  tags:
  - Zendesk
  - Organizations
  created: '2026-05-19'
  modified: '2026-05-19'
binds:
- namespace: env
  keys:
    ZENDESK_API_KEY: ZENDESK_API_KEY
capability:
  consumes:
  - type: http
    namespace: support-organizations
    baseUri: https://{subdomain}.zendesk.com/api/v2
    description: Zendesk Support API — Organizations business capability. Self-contained, no shared references.
    resources:
    - name: organizations
      path: /organizations
      operations:
      - name: listorganizations
        method: GET
        description: Zendesk List Organizations
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
      - name: createorganization
        method: POST
        description: Zendesk Create Organization
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: organizations-autocomplete
      path: /organizations/autocomplete
      operations:
      - name: autocompleteorganizations
        method: GET
        description: Zendesk Autocomplete Organizations
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: name
          in: query
          type: string
          description: The prefix to match against organization names.
          required: true
    - name: organizations-search
      path: /organizations/search
      operations:
      - name: searchorganizations
        method: GET
        description: Zendesk Search Organizations
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: external_id
          in: query
          type: string
          description: Search by external ID.
    - name: organizations-organization_id
      path: /organizations/{organization_id}
      operations:
      - name: getorganization
        method: GET
        description: Zendesk Show Organization
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
      - name: updateorganization
        method: PUT
        description: Zendesk Update Organization
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
      - name: deleteorganization
        method: DELETE
        description: Zendesk Delete Organization
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
    authentication:
      type: bearer
      token: '{{env.ZENDESK_API_KEY}}'
  exposes:
  - type: rest
    namespace: support-organizations-rest
    port: 8080
    description: REST adapter for Zendesk Support API — Organizations. One Spectral-compliant resource per consumed operation,
      prefixed with /v1.
    resources:
    - path: /v1/organizations
      name: organizations
      description: REST surface for organizations.
      operations:
      - method: GET
        name: listorganizations
        description: Zendesk List Organizations
        call: support-organizations.listorganizations
        outputParameters:
        - type: object
          mapping: $.
      - method: POST
        name: createorganization
        description: Zendesk Create Organization
        call: support-organizations.createorganization
        with:
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organizations/autocomplete
      name: organizations-autocomplete
      description: REST surface for organizations-autocomplete.
      operations:
      - method: GET
        name: autocompleteorganizations
        description: Zendesk Autocomplete Organizations
        call: support-organizations.autocompleteorganizations
        with:
          name: rest.name
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organizations/search
      name: organizations-search
      description: REST surface for organizations-search.
      operations:
      - method: GET
        name: searchorganizations
        description: Zendesk Search Organizations
        call: support-organizations.searchorganizations
        with:
          external_id: rest.external_id
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organizations/{organization-id}
      name: organizations-organization-id
      description: REST surface for organizations-organization_id.
      operations:
      - method: GET
        name: getorganization
        description: Zendesk Show Organization
        call: support-organizations.getorganization
        outputParameters:
        - type: object
          mapping: $.
      - method: PUT
        name: updateorganization
        description: Zendesk Update Organization
        call: support-organizations.updateorganization
        with:
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
      - method: DELETE
        name: deleteorganization
        description: Zendesk Delete Organization
        call: support-organizations.deleteorganization
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: support-organizations-mcp
    port: 9090
    transport: http
    description: MCP adapter for Zendesk Support API — Organizations. One tool per consumed operation, routed inline through
      this capability's consumes block.
    tools:
    - name: zendesk-list-organizations
      description: Zendesk List Organizations
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: support-organizations.listorganizations
      outputParameters:
      - type: object
        mapping: $.
    - name: zendesk-create-organization
      description: Zendesk Create Organization
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: support-organizations.createorganization
      with:
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: zendesk-autocomplete-organizations
      description: Zendesk Autocomplete Organizations
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: support-organizations.autocompleteorganizations
      with:
        name: tools.name
      outputParameters:
      - type: object
        mapping: $.
    - name: zendesk-search-organizations
      description: Zendesk Search Organizations
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: support-organizations.searchorganizations
      with:
        external_id: tools.external_id
      outputParameters:
      - type: object
        mapping: $.
    - name: zendesk-show-organization
      description: Zendesk Show Organization
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: support-organizations.getorganization
      outputParameters:
      - type: object
        mapping: $.
    - name: zendesk-update-organization
      description: Zendesk Update Organization
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: support-organizations.updateorganization
      with:
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: zendesk-delete-organization
      description: Zendesk Delete Organization
      hints:
        readOnly: false
        destructive: true
        idempotent: true
      call: support-organizations.deleteorganization
      outputParameters:
      - type: object
        mapping: $.