Zendesk Slas — SLA Policies

naftiko: 1.0.0-alpha2
info:
  label: Zendesk Slas — SLA Policies
  description: 'Zendesk Slas — SLA Policies. 7 operations. Lead operation: Zendesk Get  Api V2 Slas Policies. Self-contained
    Naftiko capability covering one Zendesk business surface.'
  tags:
  - Zendesk
  - SLA Policies
  created: '2026-05-19'
  modified: '2026-05-19'
binds:
- namespace: env
  keys:
    ZENDESK_API_KEY: ZENDESK_API_KEY
capability:
  consumes:
  - type: http
    namespace: slas-sla-policies
    baseUri: ''
    description: Zendesk Slas — SLA Policies business capability. Self-contained, no shared references.
    resources:
    - name: api-v2-slas-policies
      path: /api/v2/slas/policies
      operations:
      - name: listslapolicies
        method: GET
        description: Zendesk Get  Api V2 Slas Policies
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
      - name: createslapolicy
        method: POST
        description: Zendesk Post  Api V2 Slas Policies
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
    - name: api-v2-slas-policies-definitions
      path: /api/v2/slas/policies/definitions
      operations:
      - name: retrieveslapolicyfilterdefinitionitems
        method: GET
        description: Zendesk Get  Api V2 Slas Policies Definitions
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
    - name: api-v2-slas-policies-reorder
      path: /api/v2/slas/policies/reorder
      operations:
      - name: reorderslapolicies
        method: PUT
        description: Zendesk Put  Api V2 Slas Policies Reorder
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: sla_policy_ids
          in: query
          type: array
          description: The IDs of the SLA Policies to reorder
    - name: api-v2-slas-policies-sla_policy_id
      path: /api/v2/slas/policies/{sla_policy_id}
      operations:
      - name: showslapolicy
        method: GET
        description: Zendesk Get  Api V2 Slas Policies Sla_policy_id
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
      - name: updateslapolicy
        method: PUT
        description: Zendesk Put  Api V2 Slas Policies Sla_policy_id
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
      - name: deleteslapolicy
        method: DELETE
        description: Zendesk Delete  Api V2 Slas Policies Sla_policy_id
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
  exposes:
  - type: rest
    namespace: slas-sla-policies-rest
    port: 8080
    description: REST adapter for Zendesk Slas — SLA Policies. One Spectral-compliant resource per consumed operation, prefixed
      with /v1.
    resources:
    - path: /v1/api/v2/slas/policies
      name: api-v2-slas-policies
      description: REST surface for api-v2-slas-policies.
      operations:
      - method: GET
        name: listslapolicies
        description: Zendesk Get  Api V2 Slas Policies
        call: slas-sla-policies.listslapolicies
        outputParameters:
        - type: object
          mapping: $.
      - method: POST
        name: createslapolicy
        description: Zendesk Post  Api V2 Slas Policies
        call: slas-sla-policies.createslapolicy
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/api/v2/slas/policies/definitions
      name: api-v2-slas-policies-definitions
      description: REST surface for api-v2-slas-policies-definitions.
      operations:
      - method: GET
        name: retrieveslapolicyfilterdefinitionitems
        description: Zendesk Get  Api V2 Slas Policies Definitions
        call: slas-sla-policies.retrieveslapolicyfilterdefinitionitems
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/api/v2/slas/policies/reorder
      name: api-v2-slas-policies-reorder
      description: REST surface for api-v2-slas-policies-reorder.
      operations:
      - method: PUT
        name: reorderslapolicies
        description: Zendesk Put  Api V2 Slas Policies Reorder
        call: slas-sla-policies.reorderslapolicies
        with:
          sla_policy_ids: rest.sla_policy_ids
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/api/v2/slas/policies/{sla-policy-id}
      name: api-v2-slas-policies-sla-policy-id
      description: REST surface for api-v2-slas-policies-sla_policy_id.
      operations:
      - method: GET
        name: showslapolicy
        description: Zendesk Get  Api V2 Slas Policies Sla_policy_id
        call: slas-sla-policies.showslapolicy
        outputParameters:
        - type: object
          mapping: $.
      - method: PUT
        name: updateslapolicy
        description: Zendesk Put  Api V2 Slas Policies Sla_policy_id
        call: slas-sla-policies.updateslapolicy
        outputParameters:
        - type: object
          mapping: $.
      - method: DELETE
        name: deleteslapolicy
        description: Zendesk Delete  Api V2 Slas Policies Sla_policy_id
        call: slas-sla-policies.deleteslapolicy
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: slas-sla-policies-mcp
    port: 9090
    transport: http
    description: MCP adapter for Zendesk Slas — SLA Policies. One tool per consumed operation, routed inline through this
      capability's consumes block.
    tools:
    - name: zendesk-get-api-v2-slas
      description: Zendesk Get  Api V2 Slas Policies
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: slas-sla-policies.listslapolicies
      outputParameters:
      - type: object
        mapping: $.
    - name: zendesk-post-api-v2-slas
      description: Zendesk Post  Api V2 Slas Policies
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: slas-sla-policies.createslapolicy
      outputParameters:
      - type: object
        mapping: $.
    - name: zendesk-get-api-v2-slas-2
      description: Zendesk Get  Api V2 Slas Policies Definitions
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: slas-sla-policies.retrieveslapolicyfilterdefinitionitems
      outputParameters:
      - type: object
        mapping: $.
    - name: zendesk-put-api-v2-slas
      description: Zendesk Put  Api V2 Slas Policies Reorder
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: slas-sla-policies.reorderslapolicies
      with:
        sla_policy_ids: tools.sla_policy_ids
      outputParameters:
      - type: object
        mapping: $.
    - name: zendesk-get-api-v2-slas-3
      description: Zendesk Get  Api V2 Slas Policies Sla_policy_id
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: slas-sla-policies.showslapolicy
      outputParameters:
      - type: object
        mapping: $.
    - name: zendesk-put-api-v2-slas-2
      description: Zendesk Put  Api V2 Slas Policies Sla_policy_id
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: slas-sla-policies.updateslapolicy
      outputParameters:
      - type: object
        mapping: $.
    - name: zendesk-delete-api-v2-slas
      description: Zendesk Delete  Api V2 Slas Policies Sla_policy_id
      hints:
        readOnly: false
        destructive: true
        idempotent: true
      call: slas-sla-policies.deleteslapolicy
      outputParameters:
      - type: object
        mapping: $.