Zendesk Requests — Requests

naftiko: 1.0.0-alpha2
info:
  label: Zendesk Requests — Requests
  description: 'Zendesk Requests — Requests. 7 operations. Lead operation: Zendesk Get  Api V2 Requests. Self-contained Naftiko
    capability covering one Zendesk business surface.'
  tags:
  - Zendesk
  - Requests
  created: '2026-05-19'
  modified: '2026-05-19'
binds:
- namespace: env
  keys:
    ZENDESK_API_KEY: ZENDESK_API_KEY
capability:
  consumes:
  - type: http
    namespace: requests-requests
    baseUri: ''
    description: Zendesk Requests — Requests business capability. Self-contained, no shared references.
    resources:
    - name: api-v2-requests
      path: /api/v2/requests
      operations:
      - name: listrequests
        method: GET
        description: Zendesk Get  Api V2 Requests
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: sort_by
          in: query
          type: string
          description: Possible values are "updated_at", "created_at"
        - name: sort_order
          in: query
          type: string
          description: One of "asc", "desc". Defaults to "asc"
      - name: createrequest
        method: POST
        description: Zendesk Post  Api V2 Requests
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
    - name: api-v2-requests-search
      path: /api/v2/requests/search
      operations:
      - name: searchrequests
        method: GET
        description: Zendesk Get  Api V2 Requests Search
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: query
          in: query
          type: string
          description: The syntax and matching logic for the string is detailed in the [Zendesk Support search reference](https://support.zendesk.com/hc/en-us/articles/203663226).
            See
    - name: api-v2-requests-request_id
      path: /api/v2/requests/{request_id}
      operations:
      - name: showrequest
        method: GET
        description: Zendesk Get  Api V2 Requests Request_id
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
      - name: updaterequest
        method: PUT
        description: Zendesk Put  Api V2 Requests Request_id
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
    - name: api-v2-requests-request_id-comments
      path: /api/v2/requests/{request_id}/comments
      operations:
      - name: listcomments
        method: GET
        description: Zendesk Get  Api V2 Requests Request_id Comments
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: since
          in: query
          type: string
          description: Filters the comments from the given datetime
        - name: role
          in: query
          type: string
          description: One of "agent", "end_user". If not specified it does not filter
    - name: api-v2-requests-request_id-comments-ticket_comment_id
      path: /api/v2/requests/{request_id}/comments/{ticket_comment_id}
      operations:
      - name: showcomment
        method: GET
        description: Zendesk Get  Api V2 Requests Request_id Comments Ticket_comment_id
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
  exposes:
  - type: rest
    namespace: requests-requests-rest
    port: 8080
    description: REST adapter for Zendesk Requests — Requests. One Spectral-compliant resource per consumed operation, prefixed
      with /v1.
    resources:
    - path: /v1/api/v2/requests
      name: api-v2-requests
      description: REST surface for api-v2-requests.
      operations:
      - method: GET
        name: listrequests
        description: Zendesk Get  Api V2 Requests
        call: requests-requests.listrequests
        with:
          sort_by: rest.sort_by
          sort_order: rest.sort_order
        outputParameters:
        - type: object
          mapping: $.
      - method: POST
        name: createrequest
        description: Zendesk Post  Api V2 Requests
        call: requests-requests.createrequest
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/api/v2/requests/search
      name: api-v2-requests-search
      description: REST surface for api-v2-requests-search.
      operations:
      - method: GET
        name: searchrequests
        description: Zendesk Get  Api V2 Requests Search
        call: requests-requests.searchrequests
        with:
          query: rest.query
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/api/v2/requests/{request-id}
      name: api-v2-requests-request-id
      description: REST surface for api-v2-requests-request_id.
      operations:
      - method: GET
        name: showrequest
        description: Zendesk Get  Api V2 Requests Request_id
        call: requests-requests.showrequest
        outputParameters:
        - type: object
          mapping: $.
      - method: PUT
        name: updaterequest
        description: Zendesk Put  Api V2 Requests Request_id
        call: requests-requests.updaterequest
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/api/v2/requests/{request-id}/comments
      name: api-v2-requests-request-id-comments
      description: REST surface for api-v2-requests-request_id-comments.
      operations:
      - method: GET
        name: listcomments
        description: Zendesk Get  Api V2 Requests Request_id Comments
        call: requests-requests.listcomments
        with:
          since: rest.since
          role: rest.role
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/api/v2/requests/{request-id}/comments/{ticket-comment-id}
      name: api-v2-requests-request-id-comments-ticket-comment-id
      description: REST surface for api-v2-requests-request_id-comments-ticket_comment_id.
      operations:
      - method: GET
        name: showcomment
        description: Zendesk Get  Api V2 Requests Request_id Comments Ticket_comment_id
        call: requests-requests.showcomment
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: requests-requests-mcp
    port: 9090
    transport: http
    description: MCP adapter for Zendesk Requests — Requests. One tool per consumed operation, routed inline through this
      capability's consumes block.
    tools:
    - name: zendesk-get-api-v2-requests
      description: Zendesk Get  Api V2 Requests
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: requests-requests.listrequests
      with:
        sort_by: tools.sort_by
        sort_order: tools.sort_order
      outputParameters:
      - type: object
        mapping: $.
    - name: zendesk-post-api-v2-requests
      description: Zendesk Post  Api V2 Requests
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: requests-requests.createrequest
      outputParameters:
      - type: object
        mapping: $.
    - name: zendesk-get-api-v2-requests-2
      description: Zendesk Get  Api V2 Requests Search
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: requests-requests.searchrequests
      with:
        query: tools.query
      outputParameters:
      - type: object
        mapping: $.
    - name: zendesk-get-api-v2-requests-3
      description: Zendesk Get  Api V2 Requests Request_id
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: requests-requests.showrequest
      outputParameters:
      - type: object
        mapping: $.
    - name: zendesk-put-api-v2-requests
      description: Zendesk Put  Api V2 Requests Request_id
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: requests-requests.updaterequest
      outputParameters:
      - type: object
        mapping: $.
    - name: zendesk-get-api-v2-requests-4
      description: Zendesk Get  Api V2 Requests Request_id Comments
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: requests-requests.listcomments
      with:
        since: tools.since
        role: tools.role
      outputParameters:
      - type: object
        mapping: $.
    - name: zendesk-get-api-v2-requests-5
      description: Zendesk Get  Api V2 Requests Request_id Comments Ticket_comment_id
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: requests-requests.showcomment
      outputParameters:
      - type: object
        mapping: $.