Zendesk Queues — Omnichannel Routing Queues

naftiko: 1.0.0-alpha2
info:
  label: Zendesk Queues — Omnichannel Routing Queues
  description: 'Zendesk Queues — Omnichannel Routing Queues. 7 operations. Lead operation: Zendesk Get  Api V2 Queues. Self-contained
    Naftiko capability covering one Zendesk business surface.'
  tags:
  - Zendesk
  - Omnichannel Routing Queues
  created: '2026-05-19'
  modified: '2026-05-19'
binds:
- namespace: env
  keys:
    ZENDESK_API_KEY: ZENDESK_API_KEY
capability:
  consumes:
  - type: http
    namespace: queues-omnichannel-routing-queues
    baseUri: ''
    description: Zendesk Queues — Omnichannel Routing Queues business capability. Self-contained, no shared references.
    resources:
    - name: api-v2-queues
      path: /api/v2/queues
      operations:
      - name: listqueues
        method: GET
        description: Zendesk Get  Api V2 Queues
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
      - name: createqueue
        method: POST
        description: Zendesk Post  Api V2 Queues
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
    - name: api-v2-queues-definitions
      path: /api/v2/queues/definitions
      operations:
      - name: listqueuedefinitions
        method: GET
        description: Zendesk Get  Api V2 Queues Definitions
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
    - name: api-v2-queues-order
      path: /api/v2/queues/order
      operations:
      - name: reorderqueues
        method: PATCH
        description: Zendesk Patch  Api V2 Queues Order
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
    - name: api-v2-queues-queue_id
      path: /api/v2/queues/{queue_id}
      operations:
      - name: showqueuebyid
        method: GET
        description: Zendesk Get  Api V2 Queues Queue_id
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
      - name: updatequeue
        method: PUT
        description: Zendesk Put  Api V2 Queues Queue_id
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
      - name: deletequeue
        method: DELETE
        description: Zendesk Delete  Api V2 Queues Queue_id
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
  exposes:
  - type: rest
    namespace: queues-omnichannel-routing-queues-rest
    port: 8080
    description: REST adapter for Zendesk Queues — Omnichannel Routing Queues. One Spectral-compliant resource per consumed
      operation, prefixed with /v1.
    resources:
    - path: /v1/api/v2/queues
      name: api-v2-queues
      description: REST surface for api-v2-queues.
      operations:
      - method: GET
        name: listqueues
        description: Zendesk Get  Api V2 Queues
        call: queues-omnichannel-routing-queues.listqueues
        outputParameters:
        - type: object
          mapping: $.
      - method: POST
        name: createqueue
        description: Zendesk Post  Api V2 Queues
        call: queues-omnichannel-routing-queues.createqueue
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/api/v2/queues/definitions
      name: api-v2-queues-definitions
      description: REST surface for api-v2-queues-definitions.
      operations:
      - method: GET
        name: listqueuedefinitions
        description: Zendesk Get  Api V2 Queues Definitions
        call: queues-omnichannel-routing-queues.listqueuedefinitions
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/api/v2/queues/order
      name: api-v2-queues-order
      description: REST surface for api-v2-queues-order.
      operations:
      - method: PATCH
        name: reorderqueues
        description: Zendesk Patch  Api V2 Queues Order
        call: queues-omnichannel-routing-queues.reorderqueues
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/api/v2/queues/{queue-id}
      name: api-v2-queues-queue-id
      description: REST surface for api-v2-queues-queue_id.
      operations:
      - method: GET
        name: showqueuebyid
        description: Zendesk Get  Api V2 Queues Queue_id
        call: queues-omnichannel-routing-queues.showqueuebyid
        outputParameters:
        - type: object
          mapping: $.
      - method: PUT
        name: updatequeue
        description: Zendesk Put  Api V2 Queues Queue_id
        call: queues-omnichannel-routing-queues.updatequeue
        outputParameters:
        - type: object
          mapping: $.
      - method: DELETE
        name: deletequeue
        description: Zendesk Delete  Api V2 Queues Queue_id
        call: queues-omnichannel-routing-queues.deletequeue
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: queues-omnichannel-routing-queues-mcp
    port: 9090
    transport: http
    description: MCP adapter for Zendesk Queues — Omnichannel Routing Queues. One tool per consumed operation, routed inline
      through this capability's consumes block.
    tools:
    - name: zendesk-get-api-v2-queues
      description: Zendesk Get  Api V2 Queues
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: queues-omnichannel-routing-queues.listqueues
      outputParameters:
      - type: object
        mapping: $.
    - name: zendesk-post-api-v2-queues
      description: Zendesk Post  Api V2 Queues
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: queues-omnichannel-routing-queues.createqueue
      outputParameters:
      - type: object
        mapping: $.
    - name: zendesk-get-api-v2-queues-2
      description: Zendesk Get  Api V2 Queues Definitions
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: queues-omnichannel-routing-queues.listqueuedefinitions
      outputParameters:
      - type: object
        mapping: $.
    - name: zendesk-patch-api-v2-queues
      description: Zendesk Patch  Api V2 Queues Order
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: queues-omnichannel-routing-queues.reorderqueues
      outputParameters:
      - type: object
        mapping: $.
    - name: zendesk-get-api-v2-queues-3
      description: Zendesk Get  Api V2 Queues Queue_id
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: queues-omnichannel-routing-queues.showqueuebyid
      outputParameters:
      - type: object
        mapping: $.
    - name: zendesk-put-api-v2-queues
      description: Zendesk Put  Api V2 Queues Queue_id
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: queues-omnichannel-routing-queues.updatequeue
      outputParameters:
      - type: object
        mapping: $.
    - name: zendesk-delete-api-v2-queues
      description: Zendesk Delete  Api V2 Queues Queue_id
      hints:
        readOnly: false
        destructive: true
        idempotent: true
      call: queues-omnichannel-routing-queues.deletequeue
      outputParameters:
      - type: object
        mapping: $.