Zendesk · Capability

Zendesk Custom Statuses — Custom Ticket Statuses

Zendesk Custom Statuses — Custom Ticket Statuses. 5 operations. Lead operation: Zendesk Get Api V2 Custom_statuses. Self-contained Naftiko capability covering one Zendesk business surface.

Run with Naftiko ZendeskCustom Ticket Statuses

What You Can Do

GET
Listcustomstatuses — Zendesk Get Api V2 Custom_statuses
/v1/api/v2/custom-statuses
POST
Createcustomstatus — Zendesk Post Api V2 Custom_statuses
/v1/api/v2/custom-statuses
GET
Showcustomstatus — Zendesk Get Api V2 Custom_statuses Custom_status_id
/v1/api/v2/custom-statuses/{custom-status-id}
PUT
Updatecustomstatus — Zendesk Put Api V2 Custom_statuses Custom_status_id
/v1/api/v2/custom-statuses/{custom-status-id}
POST
Createticketformstatusesforcustomstatus — Zendesk Post Api V2 Custom_statuses Custom_status_id Ticket_form_statuses
/v1/api/v2/custom-statuses/{custom-status-id}/ticket-form-statuses

MCP Tools

zendesk-get-api-v2-custom

Zendesk Get Api V2 Custom_statuses

read-only idempotent
zendesk-post-api-v2-custom

Zendesk Post Api V2 Custom_statuses

zendesk-get-api-v2-custom-2

Zendesk Get Api V2 Custom_statuses Custom_status_id

read-only idempotent
zendesk-put-api-v2-custom

Zendesk Put Api V2 Custom_statuses Custom_status_id

idempotent
zendesk-post-api-v2-custom-2

Zendesk Post Api V2 Custom_statuses Custom_status_id Ticket_form_statuses

Capability Spec

custom-statuses-custom-ticket-statuses.yaml Raw ↑
naftiko: 1.0.0-alpha2
info:
  label: Zendesk Custom Statuses — Custom Ticket Statuses
  description: 'Zendesk Custom Statuses — Custom Ticket Statuses. 5 operations. Lead operation: Zendesk Get  Api V2 Custom_statuses.
    Self-contained Naftiko capability covering one Zendesk business surface.'
  tags:
  - Zendesk
  - Custom Ticket Statuses
  created: '2026-05-19'
  modified: '2026-05-19'
binds:
- namespace: env
  keys:
    ZENDESK_API_KEY: ZENDESK_API_KEY
capability:
  consumes:
  - type: http
    namespace: custom-statuses-custom-ticket-statuses
    baseUri: ''
    description: Zendesk Custom Statuses — Custom Ticket Statuses business capability. Self-contained, no shared references.
    resources:
    - name: api-v2-custom_statuses
      path: /api/v2/custom_statuses
      operations:
      - name: listcustomstatuses
        method: GET
        description: Zendesk Get  Api V2 Custom_statuses
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: status_categories
          in: query
          type: string
          description: Filter the list of custom ticket statuses by a comma-separated list of status categories
        - name: active
          in: query
          type: boolean
          description: If true, show only active custom ticket statuses. If false, show only inactive custom ticket statuses.
            If the filter is not used, show all custom ticket statuse
        - name: default
          in: query
          type: boolean
          description: If true, show only default custom ticket statuses. If false, show only non-default custom ticket statuses.
            If the filter is not used, show all custom ticket sta
      - name: createcustomstatus
        method: POST
        description: Zendesk Post  Api V2 Custom_statuses
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: false
    - name: api-v2-custom_statuses-custom_status_id
      path: /api/v2/custom_statuses/{custom_status_id}
      operations:
      - name: showcustomstatus
        method: GET
        description: Zendesk Get  Api V2 Custom_statuses Custom_status_id
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
      - name: updatecustomstatus
        method: PUT
        description: Zendesk Put  Api V2 Custom_statuses Custom_status_id
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: false
    - name: api-v2-custom_statuses-custom_status_id-ticket_form_statuses
      path: /api/v2/custom_statuses/{custom_status_id}/ticket_form_statuses
      operations:
      - name: createticketformstatusesforcustomstatus
        method: POST
        description: Zendesk Post  Api V2 Custom_statuses Custom_status_id Ticket_form_statuses
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: false
  exposes:
  - type: rest
    namespace: custom-statuses-custom-ticket-statuses-rest
    port: 8080
    description: REST adapter for Zendesk Custom Statuses — Custom Ticket Statuses. One Spectral-compliant resource per consumed
      operation, prefixed with /v1.
    resources:
    - path: /v1/api/v2/custom-statuses
      name: api-v2-custom-statuses
      description: REST surface for api-v2-custom_statuses.
      operations:
      - method: GET
        name: listcustomstatuses
        description: Zendesk Get  Api V2 Custom_statuses
        call: custom-statuses-custom-ticket-statuses.listcustomstatuses
        with:
          status_categories: rest.status_categories
          active: rest.active
          default: rest.default
        outputParameters:
        - type: object
          mapping: $.
      - method: POST
        name: createcustomstatus
        description: Zendesk Post  Api V2 Custom_statuses
        call: custom-statuses-custom-ticket-statuses.createcustomstatus
        with:
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/api/v2/custom-statuses/{custom-status-id}
      name: api-v2-custom-statuses-custom-status-id
      description: REST surface for api-v2-custom_statuses-custom_status_id.
      operations:
      - method: GET
        name: showcustomstatus
        description: Zendesk Get  Api V2 Custom_statuses Custom_status_id
        call: custom-statuses-custom-ticket-statuses.showcustomstatus
        outputParameters:
        - type: object
          mapping: $.
      - method: PUT
        name: updatecustomstatus
        description: Zendesk Put  Api V2 Custom_statuses Custom_status_id
        call: custom-statuses-custom-ticket-statuses.updatecustomstatus
        with:
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/api/v2/custom-statuses/{custom-status-id}/ticket-form-statuses
      name: api-v2-custom-statuses-custom-status-id-ticket-form-statuses
      description: REST surface for api-v2-custom_statuses-custom_status_id-ticket_form_statuses.
      operations:
      - method: POST
        name: createticketformstatusesforcustomstatus
        description: Zendesk Post  Api V2 Custom_statuses Custom_status_id Ticket_form_statuses
        call: custom-statuses-custom-ticket-statuses.createticketformstatusesforcustomstatus
        with:
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: custom-statuses-custom-ticket-statuses-mcp
    port: 9090
    transport: http
    description: MCP adapter for Zendesk Custom Statuses — Custom Ticket Statuses. One tool per consumed operation, routed
      inline through this capability's consumes block.
    tools:
    - name: zendesk-get-api-v2-custom
      description: Zendesk Get  Api V2 Custom_statuses
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: custom-statuses-custom-ticket-statuses.listcustomstatuses
      with:
        status_categories: tools.status_categories
        active: tools.active
        default: tools.default
      outputParameters:
      - type: object
        mapping: $.
    - name: zendesk-post-api-v2-custom
      description: Zendesk Post  Api V2 Custom_statuses
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: custom-statuses-custom-ticket-statuses.createcustomstatus
      with:
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: zendesk-get-api-v2-custom-2
      description: Zendesk Get  Api V2 Custom_statuses Custom_status_id
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: custom-statuses-custom-ticket-statuses.showcustomstatus
      outputParameters:
      - type: object
        mapping: $.
    - name: zendesk-put-api-v2-custom
      description: Zendesk Put  Api V2 Custom_statuses Custom_status_id
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: custom-statuses-custom-ticket-statuses.updatecustomstatus
      with:
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: zendesk-post-api-v2-custom-2
      description: Zendesk Post  Api V2 Custom_statuses Custom_status_id Ticket_form_statuses
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: custom-statuses-custom-ticket-statuses.createticketformstatusesforcustomstatus
      with:
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.