Zendesk Any Channel — Channel Framework

naftiko: 1.0.0-alpha2
info:
  label: Zendesk Any Channel — Channel Framework
  description: 'Zendesk Any Channel — Channel Framework. 3 operations. Lead operation: Zendesk Post  Api V2 Any_channel Channelback
    Report_error. Self-contained Naftiko capability covering one Zendesk business surface.'
  tags:
  - Zendesk
  - Channel Framework
  created: '2026-05-19'
  modified: '2026-05-19'
binds:
- namespace: env
  keys:
    ZENDESK_API_KEY: ZENDESK_API_KEY
capability:
  consumes:
  - type: http
    namespace: any-channel-channel-framework
    baseUri: ''
    description: Zendesk Any Channel — Channel Framework business capability. Self-contained, no shared references.
    resources:
    - name: api-v2-any_channel-channelback-report_error
      path: /api/v2/any_channel/channelback/report_error
      operations:
      - name: reportchannelbackerror
        method: POST
        description: Zendesk Post  Api V2 Any_channel Channelback Report_error
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
    - name: api-v2-any_channel-push
      path: /api/v2/any_channel/push
      operations:
      - name: pushcontenttosupport
        method: POST
        description: Zendesk Post  Api V2 Any_channel Push
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
    - name: api-v2-any_channel-validate_token
      path: /api/v2/any_channel/validate_token
      operations:
      - name: validatetoken
        method: POST
        description: Zendesk Post  Api V2 Any_channel Validate_token
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
  exposes:
  - type: rest
    namespace: any-channel-channel-framework-rest
    port: 8080
    description: REST adapter for Zendesk Any Channel — Channel Framework. One Spectral-compliant resource per consumed operation,
      prefixed with /v1.
    resources:
    - path: /v1/api/v2/any-channel/channelback/report-error
      name: api-v2-any-channel-channelback-report-error
      description: REST surface for api-v2-any_channel-channelback-report_error.
      operations:
      - method: POST
        name: reportchannelbackerror
        description: Zendesk Post  Api V2 Any_channel Channelback Report_error
        call: any-channel-channel-framework.reportchannelbackerror
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/api/v2/any-channel/push
      name: api-v2-any-channel-push
      description: REST surface for api-v2-any_channel-push.
      operations:
      - method: POST
        name: pushcontenttosupport
        description: Zendesk Post  Api V2 Any_channel Push
        call: any-channel-channel-framework.pushcontenttosupport
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/api/v2/any-channel/validate-token
      name: api-v2-any-channel-validate-token
      description: REST surface for api-v2-any_channel-validate_token.
      operations:
      - method: POST
        name: validatetoken
        description: Zendesk Post  Api V2 Any_channel Validate_token
        call: any-channel-channel-framework.validatetoken
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: any-channel-channel-framework-mcp
    port: 9090
    transport: http
    description: MCP adapter for Zendesk Any Channel — Channel Framework. One tool per consumed operation, routed inline through
      this capability's consumes block.
    tools:
    - name: zendesk-post-api-v2-any
      description: Zendesk Post  Api V2 Any_channel Channelback Report_error
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: any-channel-channel-framework.reportchannelbackerror
      outputParameters:
      - type: object
        mapping: $.
    - name: zendesk-post-api-v2-any-2
      description: Zendesk Post  Api V2 Any_channel Push
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: any-channel-channel-framework.pushcontenttosupport
      outputParameters:
      - type: object
        mapping: $.
    - name: zendesk-post-api-v2-any-3
      description: Zendesk Post  Api V2 Any_channel Validate_token
      hints:
        readOnly: true
        destructive: false
        idempotent: false
      call: any-channel-channel-framework.validatetoken
      outputParameters:
      - type: object
        mapping: $.