Webex · Capability
Webex Contact Center — Tasks
Webex Contact Center — Tasks. 22 operations. Lead operation: Accept Preview Task. Self-contained Naftiko capability covering one Webex business surface.
What You Can Do
POST
Acceptpreviewcampaigntaskroute
— Accept Preview Task
/v1/v1/dialer/campaign/{campaignid}/preview-task/{taskid}/accept
POST
Removepreviewcampaigntaskroute
— Remove Preview Task
/v1/v1/dialer/campaign/{campaignid}/preview-task/{taskid}/remove
POST
Skippreviewcampaigntaskroute
— Skip Preview Task
/v1/v1/dialer/campaign/{campaignid}/preview-task/{taskid}/skip
POST
Createtaskroute
— Create Task
/v1/v1/tasks
GET
Searchtasks
— Get Tasks
/v1/v1/tasks
PATCH
Patchtaskroute
— Update Task
/v1/v1/tasks/{taskid}
POST
Accepttaskroute
— Accept Task
/v1/v1/tasks/{taskid}/accept
POST
Assignroute
— Assign Task
/v1/v1/tasks/{taskid}/assign
POST
Exitconferenceroute
— Exit Conference Task
/v1/v1/tasks/{taskid}/conference/exit
POST
Consultroute
— Consult Task
/v1/v1/tasks/{taskid}/consult
POST
Acceptconsultroute
— Consult Accept Task
/v1/v1/tasks/{taskid}/consult/accept
POST
Consultconferenceroute
— Consult Conference Task
/v1/v1/tasks/{taskid}/consult/conference
POST
Endconsultroute
— Consult End Task
/v1/v1/tasks/{taskid}/consult/end
POST
Consulttransferroute
— Consult Transfer Task
/v1/v1/tasks/{taskid}/consult/transfer
POST
Endtaskroute
— End Task
/v1/v1/tasks/{taskid}/end
POST
Agentholdroute
— Hold Task
/v1/v1/tasks/{taskid}/hold
POST
Pauserecordingroute
— Pause Recording Task
/v1/v1/tasks/{taskid}/record/pause
POST
Resumerecordingroute
— Resume Recording Task
/v1/v1/tasks/{taskid}/record/resume
POST
Rejecttaskroute
— Reject Task
/v1/v1/tasks/{taskid}/reject
POST
Transfertaskroute
— Transfer Task
/v1/v1/tasks/{taskid}/transfer
POST
Agentunholdroute
— Resume Task
/v1/v1/tasks/{taskid}/unhold
POST
Agentwrapuproute
— Wrap Up Task
/v1/v1/tasks/{taskid}/wrapup
MCP Tools
accept-preview-task
Accept Preview Task
remove-preview-task
Remove Preview Task
skip-preview-task
Skip Preview Task
create-task
Create Task
get-tasks
Get Tasks
read-only
idempotent
update-task
Update Task
idempotent
accept-task
Accept Task
assign-task
Assign Task
exit-conference-task
Exit Conference Task
consult-task
Consult Task
consult-accept-task
Consult Accept Task
consult-conference-task
Consult Conference Task
consult-end-task
Consult End Task
consult-transfer-task
Consult Transfer Task
end-task
End Task
hold-task
Hold Task
pause-recording-task
Pause Recording Task
resume-recording-task
Resume Recording Task
reject-task
Reject Task
transfer-task
Transfer Task
resume-task
Resume Task
wrap-up-task
Wrap Up Task
Capability Spec
naftiko: 1.0.0-alpha2
info:
label: Webex Contact Center — Tasks
description: 'Webex Contact Center — Tasks. 22 operations. Lead operation: Accept Preview Task. Self-contained Naftiko capability
covering one Webex business surface.'
tags:
- Webex
- Tasks
created: '2026-05-19'
modified: '2026-05-19'
binds:
- namespace: env
keys:
WEBEX_API_KEY: WEBEX_API_KEY
capability:
consumes:
- type: http
namespace: contact-center-tasks
baseUri: ''
description: Webex Contact Center — Tasks business capability. Self-contained, no shared references.
resources:
- name: v1-dialer-campaign-campaignId-preview-task-taskId-accept
path: /v1/dialer/campaign/{campaignId}/preview-task/{taskId}/accept
operations:
- name: acceptpreviewcampaigntaskroute
method: POST
description: Accept Preview Task
outputRawFormat: json
outputParameters:
- name: result
type: object
value: $.
inputParameters:
- name: taskId
in: path
type: string
description: The unique ID represents the task that the user is currently working on. It will be generated automatically
during the creation of a new task.
required: true
- name: campaignId
in: path
type: string
description: The unique ID represents the campaign that the user is currently working on.
required: true
- name: v1-dialer-campaign-campaignId-preview-task-taskId-remove
path: /v1/dialer/campaign/{campaignId}/preview-task/{taskId}/remove
operations:
- name: removepreviewcampaigntaskroute
method: POST
description: Remove Preview Task
outputRawFormat: json
outputParameters:
- name: result
type: object
value: $.
inputParameters:
- name: taskId
in: path
type: string
description: The unique ID represents the task that the user is currently working on. It will be generated automatically
during the creation of a new task.
required: true
- name: campaignId
in: path
type: string
description: The unique ID represents the campaign that the user is currently working on.
required: true
- name: v1-dialer-campaign-campaignId-preview-task-taskId-skip
path: /v1/dialer/campaign/{campaignId}/preview-task/{taskId}/skip
operations:
- name: skippreviewcampaigntaskroute
method: POST
description: Skip Preview Task
outputRawFormat: json
outputParameters:
- name: result
type: object
value: $.
inputParameters:
- name: taskId
in: path
type: string
description: The unique ID represents the task that the user is currently working on. It will be generated automatically
during the creation of a new task.
required: true
- name: campaignId
in: path
type: string
description: The unique ID represents the campaign that the user is currently working on.
required: true
- name: v1-tasks
path: /v1/tasks
operations:
- name: createtaskroute
method: POST
description: Create Task
outputRawFormat: json
outputParameters:
- name: result
type: object
value: $.
inputParameters:
- name: body
in: body
type: object
description: Request body (JSON).
required: true
- name: searchtasks
method: GET
description: Get Tasks
outputRawFormat: json
outputParameters:
- name: result
type: object
value: $.
inputParameters:
- name: channelTypes
in: query
type: array
description: Task channel type(s) permitted in response. Separate values with commas. Use lowercase. By default,
there is no channelType filtering.
- name: from
in: query
type: integer
description: Filters tasks created after the given epoch timestamp (in milliseconds).
required: true
- name: to
in: query
type: integer
description: Filters tasks created before the given epoch timestamp (in milliseconds); queries up to the present
if timestamp is not specified.
- name: pageSize
in: query
type: integer
description: Maximum page size in the response. Maximum allowed value is 1000. Defaults to 100 items per page.
- name: orgId
in: query
type: string
description: Organization ID to use for this operation. If unspecified, inferred from token. Token must have permission
to interact with this organization.
- name: TrackingId
in: header
type: string
description: Tracking ID to use for this operation, for traceability, debugging, and error reporting purposes.
- name: v1-tasks-taskId
path: /v1/tasks/{taskId}
operations:
- name: patchtaskroute
method: PATCH
description: Update Task
outputRawFormat: json
outputParameters:
- name: result
type: object
value: $.
inputParameters:
- name: taskId
in: path
type: string
description: The unique ID represents the task that the user is currently working on. It will be generated automatically
during the creation of a new task.
required: true
- name: body
in: body
type: object
description: Request body (JSON).
required: true
- name: v1-tasks-taskId-accept
path: /v1/tasks/{taskId}/accept
operations:
- name: accepttaskroute
method: POST
description: Accept Task
outputRawFormat: json
outputParameters:
- name: result
type: object
value: $.
inputParameters:
- name: taskId
in: path
type: string
description: The unique ID represents the task that the user is currently working on. It will be generated automatically
during the creation of a new task.
required: true
- name: v1-tasks-taskId-assign
path: /v1/tasks/{taskId}/assign
operations:
- name: assignroute
method: POST
description: Assign Task
outputRawFormat: json
outputParameters:
- name: result
type: object
value: $.
inputParameters:
- name: taskId
in: path
type: string
description: The unique ID represents the task that the user want to assign.
required: true
- name: v1-tasks-taskId-conference-exit
path: /v1/tasks/{taskId}/conference/exit
operations:
- name: exitconferenceroute
method: POST
description: Exit Conference Task
outputRawFormat: json
outputParameters:
- name: result
type: object
value: $.
inputParameters:
- name: taskId
in: path
type: string
description: The taskId represents the task that the user is currently working on. It will be generated automatically
during the creation of a new task.
required: true
- name: v1-tasks-taskId-consult
path: /v1/tasks/{taskId}/consult
operations:
- name: consultroute
method: POST
description: Consult Task
outputRawFormat: json
outputParameters:
- name: result
type: object
value: $.
inputParameters:
- name: taskId
in: path
type: string
description: The unique ID represents the task that the user is currently working on. It will be generated automatically
during the creation of a new task.
required: true
- name: body
in: body
type: object
description: Request body (JSON).
required: true
- name: v1-tasks-taskId-consult-accept
path: /v1/tasks/{taskId}/consult/accept
operations:
- name: acceptconsultroute
method: POST
description: Consult Accept Task
outputRawFormat: json
outputParameters:
- name: result
type: object
value: $.
inputParameters:
- name: taskId
in: path
type: string
description: The unique ID represents the task that the user is currently working on. It will be generated automatically
during the creation of a new task.
required: true
- name: v1-tasks-taskId-consult-conference
path: /v1/tasks/{taskId}/consult/conference
operations:
- name: consultconferenceroute
method: POST
description: Consult Conference Task
outputRawFormat: json
outputParameters:
- name: result
type: object
value: $.
inputParameters:
- name: taskId
in: path
type: string
description: The unique ID represents the task that the user is currently working on. It will be generated automatically
during the creation of a new task.
required: true
- name: body
in: body
type: object
description: Request body (JSON).
required: true
- name: v1-tasks-taskId-consult-end
path: /v1/tasks/{taskId}/consult/end
operations:
- name: endconsultroute
method: POST
description: Consult End Task
outputRawFormat: json
outputParameters:
- name: result
type: object
value: $.
inputParameters:
- name: taskId
in: path
type: string
description: The unique ID represents the task that the user is currently working on. It will be generated automatically
during the creation of a new task.
required: true
- name: body
in: body
type: object
description: Request body (JSON).
required: true
- name: v1-tasks-taskId-consult-transfer
path: /v1/tasks/{taskId}/consult/transfer
operations:
- name: consulttransferroute
method: POST
description: Consult Transfer Task
outputRawFormat: json
outputParameters:
- name: result
type: object
value: $.
inputParameters:
- name: taskId
in: path
type: string
description: The unique ID represents the task that the user is currently working on. It will be generated automatically
during the creation of a new task.
required: true
- name: body
in: body
type: object
description: Request body (JSON).
required: true
- name: v1-tasks-taskId-end
path: /v1/tasks/{taskId}/end
operations:
- name: endtaskroute
method: POST
description: End Task
outputRawFormat: json
outputParameters:
- name: result
type: object
value: $.
inputParameters:
- name: taskId
in: path
type: string
description: The unique ID represents the task that the user is currently working on. It will be generated automatically
during the creation of a new task.
required: true
- name: v1-tasks-taskId-hold
path: /v1/tasks/{taskId}/hold
operations:
- name: agentholdroute
method: POST
description: Hold Task
outputRawFormat: json
outputParameters:
- name: result
type: object
value: $.
inputParameters:
- name: taskId
in: path
type: string
description: The unique ID represents the task that the user is currently working on. It will be generated automatically
during the creation of a new task.
required: true
- name: body
in: body
type: object
description: Request body (JSON).
required: true
- name: v1-tasks-taskId-record-pause
path: /v1/tasks/{taskId}/record/pause
operations:
- name: pauserecordingroute
method: POST
description: Pause Recording Task
outputRawFormat: json
outputParameters:
- name: result
type: object
value: $.
inputParameters:
- name: taskId
in: path
type: string
description: The unique ID represents the task that the user is currently working on. It will be generated automatically
during the creation of a new task.
required: true
- name: v1-tasks-taskId-record-resume
path: /v1/tasks/{taskId}/record/resume
operations:
- name: resumerecordingroute
method: POST
description: Resume Recording Task
outputRawFormat: json
outputParameters:
- name: result
type: object
value: $.
inputParameters:
- name: taskId
in: path
type: string
description: The unique ID represents the task that the user is currently working on. It will be generated automatically
during the creation of a new task.
required: true
- name: body
in: body
type: object
description: Request body (JSON).
required: false
- name: v1-tasks-taskId-reject
path: /v1/tasks/{taskId}/reject
operations:
- name: rejecttaskroute
method: POST
description: Reject Task
outputRawFormat: json
outputParameters:
- name: result
type: object
value: $.
inputParameters:
- name: taskId
in: path
type: string
description: The unique ID represents the task that the user is currently working on. It will be generated automatically
during the creation of a new task.
required: true
- name: body
in: body
type: object
description: Request body (JSON).
required: true
- name: v1-tasks-taskId-transfer
path: /v1/tasks/{taskId}/transfer
operations:
- name: transfertaskroute
method: POST
description: Transfer Task
outputRawFormat: json
outputParameters:
- name: result
type: object
value: $.
inputParameters:
- name: taskId
in: path
type: string
description: The unique ID represents the task that the user is currently working on. It will be generated automatically
during the creation of a new task.
required: true
- name: body
in: body
type: object
description: Request body (JSON).
required: true
- name: v1-tasks-taskId-unhold
path: /v1/tasks/{taskId}/unhold
operations:
- name: agentunholdroute
method: POST
description: Resume Task
outputRawFormat: json
outputParameters:
- name: result
type: object
value: $.
inputParameters:
- name: taskId
in: path
type: string
description: The unique ID represents the task that the user is currently working on. It will be generated automatically
during the creation of a new task.
required: true
- name: body
in: body
type: object
description: Request body (JSON).
required: true
- name: v1-tasks-taskId-wrapup
path: /v1/tasks/{taskId}/wrapup
operations:
- name: agentwrapuproute
method: POST
description: Wrap Up Task
outputRawFormat: json
outputParameters:
- name: result
type: object
value: $.
inputParameters:
- name: taskId
in: path
type: string
description: The unique ID represents the task that the user is currently working on. It will be generated automatically
during the creation of a new task.
required: true
- name: body
in: body
type: object
description: Request body (JSON).
required: true
authentication:
type: bearer
token: '{{env.WEBEX_API_KEY}}'
exposes:
- type: rest
namespace: contact-center-tasks-rest
port: 8080
description: REST adapter for Webex Contact Center — Tasks. One Spectral-compliant resource per consumed operation, prefixed
with /v1.
resources:
- path: /v1/v1/dialer/campaign/{campaignid}/preview-task/{taskid}/accept
name: v1-dialer-campaign-campaignid-preview-task-taskid-accept
description: REST surface for v1-dialer-campaign-campaignId-preview-task-taskId-accept.
operations:
- method: POST
name: acceptpreviewcampaigntaskroute
description: Accept Preview Task
call: contact-center-tasks.acceptpreviewcampaigntaskroute
with:
taskId: rest.taskId
campaignId: rest.campaignId
outputParameters:
- type: object
mapping: $.
- path: /v1/v1/dialer/campaign/{campaignid}/preview-task/{taskid}/remove
name: v1-dialer-campaign-campaignid-preview-task-taskid-remove
description: REST surface for v1-dialer-campaign-campaignId-preview-task-taskId-remove.
operations:
- method: POST
name: removepreviewcampaigntaskroute
description: Remove Preview Task
call: contact-center-tasks.removepreviewcampaigntaskroute
with:
taskId: rest.taskId
campaignId: rest.campaignId
outputParameters:
- type: object
mapping: $.
- path: /v1/v1/dialer/campaign/{campaignid}/preview-task/{taskid}/skip
name: v1-dialer-campaign-campaignid-preview-task-taskid-skip
description: REST surface for v1-dialer-campaign-campaignId-preview-task-taskId-skip.
operations:
- method: POST
name: skippreviewcampaigntaskroute
description: Skip Preview Task
call: contact-center-tasks.skippreviewcampaigntaskroute
with:
taskId: rest.taskId
campaignId: rest.campaignId
outputParameters:
- type: object
mapping: $.
- path: /v1/v1/tasks
name: v1-tasks
description: REST surface for v1-tasks.
operations:
- method: POST
name: createtaskroute
description: Create Task
call: contact-center-tasks.createtaskroute
with:
body: rest.body
outputParameters:
- type: object
mapping: $.
- method: GET
name: searchtasks
description: Get Tasks
call: contact-center-tasks.searchtasks
with:
channelTypes: rest.channelTypes
from: rest.from
to: rest.to
pageSize: rest.pageSize
orgId: rest.orgId
TrackingId: rest.TrackingId
outputParameters:
- type: object
mapping: $.
- path: /v1/v1/tasks/{taskid}
name: v1-tasks-taskid
description: REST surface for v1-tasks-taskId.
operations:
- method: PATCH
name: patchtaskroute
description: Update Task
call: contact-center-tasks.patchtaskroute
with:
taskId: rest.taskId
body: rest.body
outputParameters:
- type: object
mapping: $.
- path: /v1/v1/tasks/{taskid}/accept
name: v1-tasks-taskid-accept
description: REST surface for v1-tasks-taskId-accept.
operations:
- method: POST
name: accepttaskroute
description: Accept Task
call: contact-center-tasks.accepttaskroute
with:
taskId: rest.taskId
outputParameters:
- type: object
mapping: $.
- path: /v1/v1/tasks/{taskid}/assign
name: v1-tasks-taskid-assign
description: REST surface for v1-tasks-taskId-assign.
operations:
- method: POST
name: assignroute
description: Assign Task
call: contact-center-tasks.assignroute
with:
taskId: rest.taskId
outputParameters:
- type: object
mapping: $.
- path: /v1/v1/tasks/{taskid}/conference/exit
name: v1-tasks-taskid-conference-exit
description: REST surface for v1-tasks-taskId-conference-exit.
operations:
- method: POST
name: exitconferenceroute
description: Exit Conference Task
call: contact-center-tasks.exitconferenceroute
with:
taskId: rest.taskId
outputParameters:
- type: object
mapping: $.
- path: /v1/v1/tasks/{taskid}/consult
name: v1-tasks-taskid-consult
description: REST surface for v1-tasks-taskId-consult.
operations:
- method: POST
name: consultroute
description: Consult Task
call: contact-center-tasks.consultroute
with:
taskId: rest.taskId
body: rest.body
outputParameters:
- type: object
mapping: $.
- path: /v1/v1/tasks/{taskid}/consult/accept
name: v1-tasks-taskid-consult-accept
description: REST surface for v1-tasks-taskId-consult-accept.
operations:
- method: POST
name: acceptconsultroute
description: Consult Accept Task
call: contact-center-tasks.acceptconsultroute
with:
taskId: rest.taskId
outputParameters:
- type: object
mapping: $.
- path: /v1/v1/tasks/{taskid}/consult/conference
name: v1-tasks-taskid-consult-conference
description: REST surface for v1-tasks-taskId-consult-conference.
operations:
- method: POST
name: consultconferenceroute
description: Consult Conference Task
call: contact-center-tasks.consultconferenceroute
with:
taskId: rest.taskId
body: rest.body
outputParameters:
- type: object
mapping: $.
- path: /v1/v1/tasks/{taskid}/consult/end
name: v1-tasks-taskid-consult-end
description: REST surface for v1-tasks-taskId-consult-end.
operations:
- method: POST
name: endconsultroute
description: Consult End Task
call: contact-center-tasks.endconsultroute
with:
taskId: rest.taskId
body: rest.body
outputParameters:
- type: object
mapping: $.
- path: /v1/v1/tasks/{taskid}/consult/transfer
name: v1-tasks-taskid-consult-transfer
description: REST surface for v1-tasks-taskId-consult-transfer.
operations:
- method: POST
name: consulttransferroute
description: Consult Transfer Task
call: contact-center-tasks.consulttransferroute
with:
taskId: rest.taskId
body: rest.body
outputParameters:
- type: object
mapping: $.
- path: /v1/v1/tasks/{taskid}/end
name: v1-tasks-taskid-end
description: REST surface for v1-tasks-taskId-end.
operations:
- method: POST
name: endtaskroute
description: End Task
call: contact-center-tasks.endtaskroute
with:
taskId: rest.taskId
outputParameters:
- type: object
mapping: $.
- path: /v1/v1/tasks/{taskid}/hold
name: v1-tasks-taskid-hold
description: REST surface for v1-tasks-taskId-hold.
operations:
- method: POST
name: agentholdroute
description: Hold Task
call: contact-center-tasks.agentholdroute
with:
taskId: rest.taskId
body: rest.body
outputParameters:
- type: object
mapping: $.
- path: /v1/v1/tasks/{taskid}/record/pause
name: v1-tasks-taskid-record-pause
description: REST surface for v1-tasks-taskId-record-pause.
operations:
- method: POST
name: pauserecordingroute
description: Pause Recording Task
call: contact-center-tasks.pauserecordingroute
with:
taskId: rest.taskId
outputParameters:
- type: object
mapping: $.
- path: /v1/v1/tasks/{taskid}/record/resume
name: v1-tasks-taskid-record-resume
description: REST surface for v1-tasks-taskId-record-resume.
operations:
- method: POST
name: resumerecordingroute
description: Resume Recording Task
call: contact-center-tasks.resumerecordingroute
with:
taskId: rest.taskId
body: rest.body
outputParameters:
- type: object
mapping: $.
- path: /v1/v1/tasks/{taskid}/reject
name: v1-tasks-taskid-reject
description: REST surface for v1-tasks-taskId-reject.
operations:
- method: POST
name: rejecttaskroute
description: Reject Task
call: contact-center-tasks.rejecttaskroute
with:
taskId: rest.taskId
body: rest.body
outputParameters:
- type: object
mapping: $.
- path: /v1/v1/tasks/{taskid}/transfer
name: v1-tasks-taskid-transfer
description: REST surface for v1-tasks-taskId-transfer.
operations:
- method: POST
name: transfertaskroute
description: Transfer Task
call: contact-center-tasks.transfertaskroute
with:
taskId: rest.taskId
body: rest.body
outputParameters:
- type: object
mapping: $.
- path: /v1/v1/tasks/{taskid}/unhold
name: v1-tasks-taskid-unhold
description: REST surface for v1-tasks-taskId-unhold.
operations:
- method: POST
name: agentunholdroute
description: Resume Task
call: contact-center-tasks.agentunholdroute
with:
taskId: rest.taskId
body: rest.body
outputParameters:
- type: object
mapping: $.
- path: /v1/v1/tasks/{taskid}/wrapup
name: v1-tasks-taskid-wrapup
description: REST surface for v1-tasks-taskId-wrapup.
operations:
- method: POST
name: agentwrapuproute
description: Wrap Up Task
call: contact-center-tasks.agentwrapuproute
with:
taskId: rest.taskId
body: rest.body
outputParameters:
- type: object
mapping: $.
- type: mcp
namespace: contact-center-tasks-mcp
port: 9090
transport: http
description: MCP adapter for Webex Contact Center — Tasks. One tool per consumed operation, routed inline through this
capability's consumes block.
tools:
- name: accept-preview-task
description: Accept Preview Task
hints:
readOnly: false
destructive: false
idempotent: false
call: contact-center-tasks.acceptpreviewcampaigntaskroute
with:
taskId: tools.taskId
campaignId: tools.campaignId
outputParameters:
- type: object
mapping: $.
- name: remove-preview-task
description: Remove Preview Task
hints:
readOnly: false
destructive: false
idempotent: false
call: contact-center-tasks.removepreviewcampaigntaskroute
with:
taskId: tools.taskId
campaignId: tools.campaignId
outputParameters:
- type: object
mapping: $.
- name: skip-preview-task
description: Skip Preview Task
hints:
readOnly: false
destructive: false
idempotent: false
call: contact-center-tasks.skippreviewcampaigntaskroute
with:
taskId: tools.taskId
campaignId: tools.campaignId
outputParameters:
- type: object
mapping: $.
- name: create-task
description: Create Task
hints:
readOnly: false
destructive: false
idempotent: false
call: contact-center-tasks.createtaskroute
with:
body: tools.body
outputParameters:
- type: object
mapping: $.
- name: get-tasks
description: Get Tasks
hints:
readOnly: true
destructive: false
idempotent: true
call: contact-center-tasks.searchtasks
with:
channelTypes: tools.channelTypes
from: tools.from
to: tools.to
pageSize: tools.pageSize
orgId: tools.orgId
TrackingId: tools.TrackingId
outputParameters:
- type: object
mapping: $.
- name: update-task
description: Update Task
hints:
readOnly: false
destructive: false
idempotent: true
call: contact-center-tasks.patchtaskroute
with:
taskId: tools.taskId
body: tools.body
outputParameters:
- type: object
mapping: $.
- name: accept-task
description: Accept Task
hints:
readOnly: false
destructive: false
idempotent: false
call: contact-center-tasks.accepttaskroute
with:
taskId: tools.taskId
outputParameters:
- type: object
mapping: $.
- name: assign-task
description: Assign Task
hints:
readOnly: false
destructive: false
idempotent: false
call: contact-center-tasks.assignroute
with:
taskId: tools.taskId
outputParameters:
- type: object
mapping: $.
- name: exit-conference-task
description: Exit Conference Task
hints:
readOnly: false
destructive: false
idempotent: false
call: contact-center-tasks.exitconferenceroute
with:
taskId: tools.taskId
outputParameters:
- type: object
mapping: $.
- name: consult-task
description: Consult Task
hints:
readOnly: false
destructive: false
idempotent: false
call: contact-center-tasks.consultroute
with:
taskId: tools.taskId
body: tools.body
outputParameters:
- type: object
mapping: $.
- name: consult-accept-task
description: Consult Accept Task
hints:
readOnly: false
destructive: false
idempotent: false
call: contact-center-tasks.acceptconsultroute
with:
taskId: tools.taskId
outputParameters:
- type: object
mapping: $.
- name: consult-conference-task
description: Consult Conference Task
hints:
readOnly: false
destructive: false
idempotent: false
call: contact-center-tasks.consultconferenceroute
with:
taskId: tools.taskId
body: tools.body
outputParameters:
- type: object
mapping: $.
- name: consult-end-task
description: Consult End Task
hints:
readOnly: false
destructive: false
idempotent: false
call: contact-center-tasks.endconsultroute
with:
taskId: tools.taskId
body: tools.body
outputParameters:
- type: object
mapping: $.
- name: consult-transfer-task
description: Consult Transfer Task
hints:
readOnly: false
destructive: false
idempotent: false
call: contact-center-tasks.consulttransferroute
with:
taskId: tools.taskId
body: tools.body
outputParameters:
- type: object
mapping: $.
- name: end-task
description: End Task
hints:
readOnly: false
destructive: false
idempotent: false
call: contact-center-tasks.endtaskroute
with:
taskId: tools.taskId
outputParameters:
- type: object
mapping: $.
- name: hold-task
description: Hold Task
hints:
readOnly: false
destructive: false
idempotent: false
call: contact-center-tasks.agentholdroute
with:
taskId: tools.taskId
body: tools.body
outputParameters:
- type: object
mapping: $.
- name: pause-recording-task
description: Pause Recording Task
hints:
readOnly: false
destructive: false
idempotent: false
call: contact-center-tasks.pa
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# Full source: https://raw.githubusercontent.com/api-evangelist/webex/refs/heads/main/capabilities/contact-center-tasks.yaml