Webex · Capability
Webex Contact Center — Skill Profile
Webex Contact Center — Skill Profile. 8 operations. Lead operation: List Skill Profile(s). Self-contained Naftiko capability covering one Webex business surface.
What You Can Do
GET
Getallconfig3
— List Skill Profile(s)
/v1/organization/{orgid}/skill-profile
POST
Createconfig4
— Create a new Skill Profile
/v1/organization/{orgid}/skill-profile
POST
Saveallconfig3
— Bulk save Skill Profile(s)
/v1/organization/{orgid}/skill-profile/bulk
GET
Getconfig4
— Get specific Skill Profile by ID
/v1/organization/{orgid}/skill-profile/{id}
PUT
Updateconfig4
— Update specific Skill Profile by ID
/v1/organization/{orgid}/skill-profile/{id}
DELETE
Deleteconfig4
— Delete specific Skill Profile by ID
/v1/organization/{orgid}/skill-profile/{id}
GET
Getincomingreferences3
— List references for a specific Skill Profile
/v1/organization/{orgid}/skill-profile/{id}/incoming-references
GET
Getallconfigwithmetadata5
— List Skill Profile(s)
/v1/organization/{orgid}/v2/skill-profile
MCP Tools
list-skill-profile-s
List Skill Profile(s)
read-only
idempotent
create-new-skill-profile
Create a new Skill Profile
bulk-save-skill-profile-s
Bulk save Skill Profile(s)
get-specific-skill-profile-id
Get specific Skill Profile by ID
read-only
idempotent
update-specific-skill-profile-id
Update specific Skill Profile by ID
idempotent
delete-specific-skill-profile-id
Delete specific Skill Profile by ID
idempotent
list-references-specific-skill-profile
List references for a specific Skill Profile
read-only
idempotent
list-skill-profile-s-2
List Skill Profile(s)
read-only
idempotent
Capability Spec
naftiko: 1.0.0-alpha2
info:
label: Webex Contact Center — Skill Profile
description: 'Webex Contact Center — Skill Profile. 8 operations. Lead operation: List Skill Profile(s). Self-contained
Naftiko capability covering one Webex business surface.'
tags:
- Webex
- Skill Profile
created: '2026-05-19'
modified: '2026-05-19'
binds:
- namespace: env
keys:
WEBEX_API_KEY: WEBEX_API_KEY
capability:
consumes:
- type: http
namespace: contact-center-skill-profile
baseUri: ''
description: Webex Contact Center — Skill Profile business capability. Self-contained, no shared references.
resources:
- name: organization-orgid-skill-profile
path: /organization/{orgid}/skill-profile
operations:
- name: getallconfig3
method: GET
description: List Skill Profile(s)
outputRawFormat: json
outputParameters:
- name: result
type: object
value: $.
inputParameters:
- name: orgid
in: path
type: string
description: Organization ID to be used for this operation. The specified security token must have permission to
interact with the organization.
required: true
- name: filter
in: query
type: string
description: 'Specify a filter based on which the results will be fetched. Supported filterable fields: id. '
- name: attributes
in: query
type: string
description: Specify the attributes to be returned. By default, all attributes are returned along with the specified
columns. All attributes are supported. except (activeSki
- name: page
in: query
type: integer
description: Defines the number of displayed page. The page number starts from 0.
- name: pageSize
in: query
type: integer
description: Defines the number of items to be displayed on a page. If the number specified is more than allowed
max page size, the API will automatically adjust the page si
- name: singleObjectResponse
in: query
type: boolean
description: Specifiy whether to include array fields in the response, This query param should use only if the response
contain single record, if we are using for multiple o
- name: createconfig4
method: POST
description: Create a new Skill Profile
outputRawFormat: json
outputParameters:
- name: result
type: object
value: $.
inputParameters:
- name: orgid
in: path
type: string
description: Organization ID to be used for this operation. The specified security token must have permission to
interact with the organization.
required: true
- name: skillProfileDTO
in: query
type: string
description: Skill profile configuration data
required: true
- name: organization-orgid-skill-profile-bulk
path: /organization/{orgid}/skill-profile/bulk
operations:
- name: saveallconfig3
method: POST
description: Bulk save Skill Profile(s)
outputRawFormat: json
outputParameters:
- name: result
type: object
value: $.
inputParameters:
- name: orgid
in: path
type: string
description: Organization ID to be used for this operation. The specified security token must have permission to
interact with the organization.
required: true
- name: body
in: body
type: object
description: Request body (JSON).
required: true
- name: organization-orgid-skill-profile-id
path: /organization/{orgid}/skill-profile/{id}
operations:
- name: getconfig4
method: GET
description: Get specific Skill Profile by ID
outputRawFormat: json
outputParameters:
- name: result
type: object
value: $.
inputParameters:
- name: orgid
in: path
type: string
description: Organization ID to be used for this operation. The specified security token must have permission to
interact with the organization.
required: true
- name: id
in: path
type: string
description: Resource ID of the Skill Profile.
required: true
- name: includeSkillDetails
in: query
type: boolean
description: If set to true returns skill details
- name: updateconfig4
method: PUT
description: Update specific Skill Profile by ID
outputRawFormat: json
outputParameters:
- name: result
type: object
value: $.
inputParameters:
- name: orgid
in: path
type: string
description: Organization ID to be used for this operation. The specified security token must have permission to
interact with the organization.
required: true
- name: id
in: path
type: string
description: Resource ID of the Skill Profile.
required: true
- name: skillProfileDTO
in: query
type: string
description: Skill profile configuration data for update
required: true
- name: deleteconfig4
method: DELETE
description: Delete specific Skill Profile by ID
outputRawFormat: json
outputParameters:
- name: result
type: object
value: $.
inputParameters:
- name: orgid
in: path
type: string
description: Organization ID to be used for this operation. The specified security token must have permission to
interact with the organization.
required: true
- name: id
in: path
type: string
description: Resource ID of the Skill Profile.
required: true
- name: organization-orgid-skill-profile-id-incoming-references
path: /organization/{orgid}/skill-profile/{id}/incoming-references
operations:
- name: getincomingreferences3
method: GET
description: List references for a specific Skill Profile
outputRawFormat: json
outputParameters:
- name: result
type: object
value: $.
inputParameters:
- name: orgid
in: path
type: string
description: Organization ID to be used for this operation. The specified security token must have permission to
interact with the organization.
required: true
- name: id
in: path
type: string
description: ID of this contact center resource.
required: true
- name: type
in: query
type: string
description: Entity type of the other entity that has a reference to this specific entity.
- name: page
in: query
type: integer
description: Defines the number of displayed page. The page number starts from 0.
- name: pageSize
in: query
type: integer
description: Defines the number of items to be displayed on a page. If the number specified is more than allowed
max page size, the API will automatically adjust the page si
- name: organization-orgid-v2-skill-profile
path: /organization/{orgid}/v2/skill-profile
operations:
- name: getallconfigwithmetadata5
method: GET
description: List Skill Profile(s)
outputRawFormat: json
outputParameters:
- name: result
type: object
value: $.
inputParameters:
- name: orgid
in: path
type: string
description: Organization ID to be used for this operation. The specified security token must have permission to
interact with the organization.
required: true
- name: filter
in: query
type: string
description: 'Specify a filter based on which the results will be fetched. All the fields are supported except:
organizationId, activeSkills, activeEnumSkills, createdTime, l'
- name: attributes
in: query
type: string
description: Specify the attributes to be returned. By default, all attributes are returned along with the specified
columns. All attributes are supported. except (activeSki
- name: search
in: query
type: string
description: Filter data based on the search keyword.Supported search columns(name, description)
- name: page
in: query
type: integer
description: Defines the number of displayed page. The page number starts from 0.
- name: pageSize
in: query
type: integer
description: Defines the number of items to be displayed on a page. If the number specified is more than allowed
max page size, the API will automatically adjust the page si
- name: singleObjectResponse
in: query
type: boolean
description: Specifiy whether to include array fields in the response, This query param should use only if the response
contain single record, if we are using for multiple o
authentication:
type: bearer
token: '{{env.WEBEX_API_KEY}}'
exposes:
- type: rest
namespace: contact-center-skill-profile-rest
port: 8080
description: REST adapter for Webex Contact Center — Skill Profile. One Spectral-compliant resource per consumed operation,
prefixed with /v1.
resources:
- path: /v1/organization/{orgid}/skill-profile
name: organization-orgid-skill-profile
description: REST surface for organization-orgid-skill-profile.
operations:
- method: GET
name: getallconfig3
description: List Skill Profile(s)
call: contact-center-skill-profile.getallconfig3
with:
orgid: rest.orgid
filter: rest.filter
attributes: rest.attributes
page: rest.page
pageSize: rest.pageSize
singleObjectResponse: rest.singleObjectResponse
outputParameters:
- type: object
mapping: $.
- method: POST
name: createconfig4
description: Create a new Skill Profile
call: contact-center-skill-profile.createconfig4
with:
orgid: rest.orgid
skillProfileDTO: rest.skillProfileDTO
outputParameters:
- type: object
mapping: $.
- path: /v1/organization/{orgid}/skill-profile/bulk
name: organization-orgid-skill-profile-bulk
description: REST surface for organization-orgid-skill-profile-bulk.
operations:
- method: POST
name: saveallconfig3
description: Bulk save Skill Profile(s)
call: contact-center-skill-profile.saveallconfig3
with:
orgid: rest.orgid
body: rest.body
outputParameters:
- type: object
mapping: $.
- path: /v1/organization/{orgid}/skill-profile/{id}
name: organization-orgid-skill-profile-id
description: REST surface for organization-orgid-skill-profile-id.
operations:
- method: GET
name: getconfig4
description: Get specific Skill Profile by ID
call: contact-center-skill-profile.getconfig4
with:
orgid: rest.orgid
id: rest.id
includeSkillDetails: rest.includeSkillDetails
outputParameters:
- type: object
mapping: $.
- method: PUT
name: updateconfig4
description: Update specific Skill Profile by ID
call: contact-center-skill-profile.updateconfig4
with:
orgid: rest.orgid
id: rest.id
skillProfileDTO: rest.skillProfileDTO
outputParameters:
- type: object
mapping: $.
- method: DELETE
name: deleteconfig4
description: Delete specific Skill Profile by ID
call: contact-center-skill-profile.deleteconfig4
with:
orgid: rest.orgid
id: rest.id
outputParameters:
- type: object
mapping: $.
- path: /v1/organization/{orgid}/skill-profile/{id}/incoming-references
name: organization-orgid-skill-profile-id-incoming-references
description: REST surface for organization-orgid-skill-profile-id-incoming-references.
operations:
- method: GET
name: getincomingreferences3
description: List references for a specific Skill Profile
call: contact-center-skill-profile.getincomingreferences3
with:
orgid: rest.orgid
id: rest.id
type: rest.type
page: rest.page
pageSize: rest.pageSize
outputParameters:
- type: object
mapping: $.
- path: /v1/organization/{orgid}/v2/skill-profile
name: organization-orgid-v2-skill-profile
description: REST surface for organization-orgid-v2-skill-profile.
operations:
- method: GET
name: getallconfigwithmetadata5
description: List Skill Profile(s)
call: contact-center-skill-profile.getallconfigwithmetadata5
with:
orgid: rest.orgid
filter: rest.filter
attributes: rest.attributes
search: rest.search
page: rest.page
pageSize: rest.pageSize
singleObjectResponse: rest.singleObjectResponse
outputParameters:
- type: object
mapping: $.
- type: mcp
namespace: contact-center-skill-profile-mcp
port: 9090
transport: http
description: MCP adapter for Webex Contact Center — Skill Profile. One tool per consumed operation, routed inline through
this capability's consumes block.
tools:
- name: list-skill-profile-s
description: List Skill Profile(s)
hints:
readOnly: true
destructive: false
idempotent: true
call: contact-center-skill-profile.getallconfig3
with:
orgid: tools.orgid
filter: tools.filter
attributes: tools.attributes
page: tools.page
pageSize: tools.pageSize
singleObjectResponse: tools.singleObjectResponse
outputParameters:
- type: object
mapping: $.
- name: create-new-skill-profile
description: Create a new Skill Profile
hints:
readOnly: false
destructive: false
idempotent: false
call: contact-center-skill-profile.createconfig4
with:
orgid: tools.orgid
skillProfileDTO: tools.skillProfileDTO
outputParameters:
- type: object
mapping: $.
- name: bulk-save-skill-profile-s
description: Bulk save Skill Profile(s)
hints:
readOnly: false
destructive: false
idempotent: false
call: contact-center-skill-profile.saveallconfig3
with:
orgid: tools.orgid
body: tools.body
outputParameters:
- type: object
mapping: $.
- name: get-specific-skill-profile-id
description: Get specific Skill Profile by ID
hints:
readOnly: true
destructive: false
idempotent: true
call: contact-center-skill-profile.getconfig4
with:
orgid: tools.orgid
id: tools.id
includeSkillDetails: tools.includeSkillDetails
outputParameters:
- type: object
mapping: $.
- name: update-specific-skill-profile-id
description: Update specific Skill Profile by ID
hints:
readOnly: false
destructive: false
idempotent: true
call: contact-center-skill-profile.updateconfig4
with:
orgid: tools.orgid
id: tools.id
skillProfileDTO: tools.skillProfileDTO
outputParameters:
- type: object
mapping: $.
- name: delete-specific-skill-profile-id
description: Delete specific Skill Profile by ID
hints:
readOnly: false
destructive: true
idempotent: true
call: contact-center-skill-profile.deleteconfig4
with:
orgid: tools.orgid
id: tools.id
outputParameters:
- type: object
mapping: $.
- name: list-references-specific-skill-profile
description: List references for a specific Skill Profile
hints:
readOnly: true
destructive: false
idempotent: true
call: contact-center-skill-profile.getincomingreferences3
with:
orgid: tools.orgid
id: tools.id
type: tools.type
page: tools.page
pageSize: tools.pageSize
outputParameters:
- type: object
mapping: $.
- name: list-skill-profile-s-2
description: List Skill Profile(s)
hints:
readOnly: true
destructive: false
idempotent: true
call: contact-center-skill-profile.getallconfigwithmetadata5
with:
orgid: tools.orgid
filter: tools.filter
attributes: tools.attributes
search: tools.search
page: tools.page
pageSize: tools.pageSize
singleObjectResponse: tools.singleObjectResponse
outputParameters:
- type: object
mapping: $.