Webex · Capability

Webex Contact Center — Resource Collection

Webex Contact Center — Resource Collection. 8 operations. Lead operation: Create a new Resource Collection. Self-contained Naftiko capability covering one Webex business surface.

Run with Naftiko WebexResource Collection

What You Can Do

POST
Createresourcecollection — Create a new Resource Collection
/v1/organization/{orgid}/resource-collection
PATCH
Bulkpatchresourcecollections — Bulk partial update Resource Collections
/v1/organization/{orgid}/resource-collection/bulk
POST
Updateresourcetoresourcecollection — Update resource with default resource collection
/v1/organization/{orgid}/resource-collection/update-resource
GET
Getresourcecollectionbyid — Get specific Resource Collection by ID
/v1/organization/{orgid}/resource-collection/{id}
PUT
Updateresourcecollection — Update specific Resource Collection by ID
/v1/organization/{orgid}/resource-collection/{id}
DELETE
Deleteresourcecollection — Delete specific Resource Collection by ID
/v1/organization/{orgid}/resource-collection/{id}
GET
Getincomingreferencesforresourcecollection — List references for a specific Resource Collection
/v1/organization/{orgid}/resource-collection/{id}/incoming-references
GET
Getallresourcecollections — List Resource Collections
/v1/organization/{orgid}/v2/resource-collection

MCP Tools

create-new-resource-collection

Create a new Resource Collection

bulk-partial-update-resource-collections

Bulk partial update Resource Collections

idempotent
update-resource-default-resource-collection

Update resource with default resource collection

get-specific-resource-collection-id

Get specific Resource Collection by ID

read-only idempotent
update-specific-resource-collection-id

Update specific Resource Collection by ID

idempotent
delete-specific-resource-collection-id

Delete specific Resource Collection by ID

idempotent
list-references-specific-resource-collection

List references for a specific Resource Collection

read-only idempotent
list-resource-collections

List Resource Collections

read-only idempotent

Capability Spec

contact-center-resource-collection.yaml Raw ↑
naftiko: 1.0.0-alpha2
info:
  label: Webex Contact Center — Resource Collection
  description: 'Webex Contact Center — Resource Collection. 8 operations. Lead operation: Create a new Resource Collection.
    Self-contained Naftiko capability covering one Webex business surface.'
  tags:
  - Webex
  - Resource Collection
  created: '2026-05-19'
  modified: '2026-05-19'
binds:
- namespace: env
  keys:
    WEBEX_API_KEY: WEBEX_API_KEY
capability:
  consumes:
  - type: http
    namespace: contact-center-resource-collection
    baseUri: ''
    description: Webex Contact Center — Resource Collection business capability. Self-contained, no shared references.
    resources:
    - name: organization-orgid-resource-collection
      path: /organization/{orgid}/resource-collection
      operations:
      - name: createresourcecollection
        method: POST
        description: Create a new Resource Collection
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: organization-orgid-resource-collection-bulk
      path: /organization/{orgid}/resource-collection/bulk
      operations:
      - name: bulkpatchresourcecollections
        method: PATCH
        description: Bulk partial update Resource Collections
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: organization-orgid-resource-collection-update-resource
      path: /organization/{orgid}/resource-collection/update-resource
      operations:
      - name: updateresourcetoresourcecollection
        method: POST
        description: Update resource with default resource collection
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: organization-orgid-resource-collection-id
      path: /organization/{orgid}/resource-collection/{id}
      operations:
      - name: getresourcecollectionbyid
        method: GET
        description: Get specific Resource Collection by ID
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: id
          in: path
          type: string
          description: Resource ID of the Resource Collection.
          required: true
      - name: updateresourcecollection
        method: PUT
        description: Update specific Resource Collection by ID
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: id
          in: path
          type: string
          description: Resource ID of the Resource Collection.
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
      - name: deleteresourcecollection
        method: DELETE
        description: Delete specific Resource Collection by ID
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: id
          in: path
          type: string
          description: Resource ID of the Resource Collection.
          required: true
    - name: organization-orgid-resource-collection-id-incoming-references
      path: /organization/{orgid}/resource-collection/{id}/incoming-references
      operations:
      - name: getincomingreferencesforresourcecollection
        method: GET
        description: List references for a specific Resource Collection
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: id
          in: path
          type: string
          description: ID of this contact center resource.
          required: true
        - name: type
          in: query
          type: string
          description: Entity type of the other entity that has a reference to this specific entity.
        - name: page
          in: query
          type: integer
          description: Defines the number of displayed page. The page number starts from 0.
        - name: pageSize
          in: query
          type: integer
          description: Defines the number of items to be displayed on a page. If the number specified is more than allowed
            max page size, the API will automatically adjust the page si
    - name: organization-orgid-v2-resource-collection
      path: /organization/{orgid}/v2/resource-collection
      operations:
      - name: getallresourcecollections
        method: GET
        description: List Resource Collections
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: filter
          in: query
          type: string
          description: 'Specify a filter based on which the results will be fetched. All the fields are supported except:
            organizationId, createdTime, lastUpdatedTime '
        - name: attributes
          in: query
          type: string
          description: Specify the attributes to be returned. By default, all attributes are returned along with the specified
            columns. All attributes are supported.
        - name: search
          in: query
          type: string
          description: Filter data based on the search keyword.Supported search columns(name)
        - name: page
          in: query
          type: integer
          description: Defines the number of displayed page. The page number starts from 0.
        - name: pageSize
          in: query
          type: integer
          description: Defines the number of items to be displayed on a page. If the number specified is more than allowed
            max page size, the API will automatically adjust the page si
    authentication:
      type: bearer
      token: '{{env.WEBEX_API_KEY}}'
  exposes:
  - type: rest
    namespace: contact-center-resource-collection-rest
    port: 8080
    description: REST adapter for Webex Contact Center — Resource Collection. One Spectral-compliant resource per consumed
      operation, prefixed with /v1.
    resources:
    - path: /v1/organization/{orgid}/resource-collection
      name: organization-orgid-resource-collection
      description: REST surface for organization-orgid-resource-collection.
      operations:
      - method: POST
        name: createresourcecollection
        description: Create a new Resource Collection
        call: contact-center-resource-collection.createresourcecollection
        with:
          orgid: rest.orgid
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/resource-collection/bulk
      name: organization-orgid-resource-collection-bulk
      description: REST surface for organization-orgid-resource-collection-bulk.
      operations:
      - method: PATCH
        name: bulkpatchresourcecollections
        description: Bulk partial update Resource Collections
        call: contact-center-resource-collection.bulkpatchresourcecollections
        with:
          orgid: rest.orgid
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/resource-collection/update-resource
      name: organization-orgid-resource-collection-update-resource
      description: REST surface for organization-orgid-resource-collection-update-resource.
      operations:
      - method: POST
        name: updateresourcetoresourcecollection
        description: Update resource with default resource collection
        call: contact-center-resource-collection.updateresourcetoresourcecollection
        with:
          orgid: rest.orgid
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/resource-collection/{id}
      name: organization-orgid-resource-collection-id
      description: REST surface for organization-orgid-resource-collection-id.
      operations:
      - method: GET
        name: getresourcecollectionbyid
        description: Get specific Resource Collection by ID
        call: contact-center-resource-collection.getresourcecollectionbyid
        with:
          orgid: rest.orgid
          id: rest.id
        outputParameters:
        - type: object
          mapping: $.
      - method: PUT
        name: updateresourcecollection
        description: Update specific Resource Collection by ID
        call: contact-center-resource-collection.updateresourcecollection
        with:
          orgid: rest.orgid
          id: rest.id
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
      - method: DELETE
        name: deleteresourcecollection
        description: Delete specific Resource Collection by ID
        call: contact-center-resource-collection.deleteresourcecollection
        with:
          orgid: rest.orgid
          id: rest.id
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/resource-collection/{id}/incoming-references
      name: organization-orgid-resource-collection-id-incoming-references
      description: REST surface for organization-orgid-resource-collection-id-incoming-references.
      operations:
      - method: GET
        name: getincomingreferencesforresourcecollection
        description: List references for a specific Resource Collection
        call: contact-center-resource-collection.getincomingreferencesforresourcecollection
        with:
          orgid: rest.orgid
          id: rest.id
          type: rest.type
          page: rest.page
          pageSize: rest.pageSize
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/v2/resource-collection
      name: organization-orgid-v2-resource-collection
      description: REST surface for organization-orgid-v2-resource-collection.
      operations:
      - method: GET
        name: getallresourcecollections
        description: List Resource Collections
        call: contact-center-resource-collection.getallresourcecollections
        with:
          orgid: rest.orgid
          filter: rest.filter
          attributes: rest.attributes
          search: rest.search
          page: rest.page
          pageSize: rest.pageSize
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: contact-center-resource-collection-mcp
    port: 9090
    transport: http
    description: MCP adapter for Webex Contact Center — Resource Collection. One tool per consumed operation, routed inline
      through this capability's consumes block.
    tools:
    - name: create-new-resource-collection
      description: Create a new Resource Collection
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: contact-center-resource-collection.createresourcecollection
      with:
        orgid: tools.orgid
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: bulk-partial-update-resource-collections
      description: Bulk partial update Resource Collections
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: contact-center-resource-collection.bulkpatchresourcecollections
      with:
        orgid: tools.orgid
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: update-resource-default-resource-collection
      description: Update resource with default resource collection
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: contact-center-resource-collection.updateresourcetoresourcecollection
      with:
        orgid: tools.orgid
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: get-specific-resource-collection-id
      description: Get specific Resource Collection by ID
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: contact-center-resource-collection.getresourcecollectionbyid
      with:
        orgid: tools.orgid
        id: tools.id
      outputParameters:
      - type: object
        mapping: $.
    - name: update-specific-resource-collection-id
      description: Update specific Resource Collection by ID
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: contact-center-resource-collection.updateresourcecollection
      with:
        orgid: tools.orgid
        id: tools.id
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: delete-specific-resource-collection-id
      description: Delete specific Resource Collection by ID
      hints:
        readOnly: false
        destructive: true
        idempotent: true
      call: contact-center-resource-collection.deleteresourcecollection
      with:
        orgid: tools.orgid
        id: tools.id
      outputParameters:
      - type: object
        mapping: $.
    - name: list-references-specific-resource-collection
      description: List references for a specific Resource Collection
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: contact-center-resource-collection.getincomingreferencesforresourcecollection
      with:
        orgid: tools.orgid
        id: tools.id
        type: tools.type
        page: tools.page
        pageSize: tools.pageSize
      outputParameters:
      - type: object
        mapping: $.
    - name: list-resource-collections
      description: List Resource Collections
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: contact-center-resource-collection.getallresourcecollections
      with:
        orgid: tools.orgid
        filter: tools.filter
        attributes: tools.attributes
        search: tools.search
        page: tools.page
        pageSize: tools.pageSize
      outputParameters:
      - type: object
        mapping: $.