Webex · Capability
Webex Contact Center — Resource Collection
Webex Contact Center — Resource Collection. 8 operations. Lead operation: Create a new Resource Collection. Self-contained Naftiko capability covering one Webex business surface.
What You Can Do
POST
Createresourcecollection
— Create a new Resource Collection
/v1/organization/{orgid}/resource-collection
PATCH
Bulkpatchresourcecollections
— Bulk partial update Resource Collections
/v1/organization/{orgid}/resource-collection/bulk
POST
Updateresourcetoresourcecollection
— Update resource with default resource collection
/v1/organization/{orgid}/resource-collection/update-resource
GET
Getresourcecollectionbyid
— Get specific Resource Collection by ID
/v1/organization/{orgid}/resource-collection/{id}
PUT
Updateresourcecollection
— Update specific Resource Collection by ID
/v1/organization/{orgid}/resource-collection/{id}
DELETE
Deleteresourcecollection
— Delete specific Resource Collection by ID
/v1/organization/{orgid}/resource-collection/{id}
GET
Getincomingreferencesforresourcecollection
— List references for a specific Resource Collection
/v1/organization/{orgid}/resource-collection/{id}/incoming-references
GET
Getallresourcecollections
— List Resource Collections
/v1/organization/{orgid}/v2/resource-collection
MCP Tools
create-new-resource-collection
Create a new Resource Collection
bulk-partial-update-resource-collections
Bulk partial update Resource Collections
idempotent
update-resource-default-resource-collection
Update resource with default resource collection
get-specific-resource-collection-id
Get specific Resource Collection by ID
read-only
idempotent
update-specific-resource-collection-id
Update specific Resource Collection by ID
idempotent
delete-specific-resource-collection-id
Delete specific Resource Collection by ID
idempotent
list-references-specific-resource-collection
List references for a specific Resource Collection
read-only
idempotent
list-resource-collections
List Resource Collections
read-only
idempotent
Capability Spec
naftiko: 1.0.0-alpha2
info:
label: Webex Contact Center — Resource Collection
description: 'Webex Contact Center — Resource Collection. 8 operations. Lead operation: Create a new Resource Collection.
Self-contained Naftiko capability covering one Webex business surface.'
tags:
- Webex
- Resource Collection
created: '2026-05-19'
modified: '2026-05-19'
binds:
- namespace: env
keys:
WEBEX_API_KEY: WEBEX_API_KEY
capability:
consumes:
- type: http
namespace: contact-center-resource-collection
baseUri: ''
description: Webex Contact Center — Resource Collection business capability. Self-contained, no shared references.
resources:
- name: organization-orgid-resource-collection
path: /organization/{orgid}/resource-collection
operations:
- name: createresourcecollection
method: POST
description: Create a new Resource Collection
outputRawFormat: json
outputParameters:
- name: result
type: object
value: $.
inputParameters:
- name: orgid
in: path
type: string
description: Organization ID to be used for this operation. The specified security token must have permission to
interact with the organization.
required: true
- name: body
in: body
type: object
description: Request body (JSON).
required: true
- name: organization-orgid-resource-collection-bulk
path: /organization/{orgid}/resource-collection/bulk
operations:
- name: bulkpatchresourcecollections
method: PATCH
description: Bulk partial update Resource Collections
outputRawFormat: json
outputParameters:
- name: result
type: object
value: $.
inputParameters:
- name: orgid
in: path
type: string
description: Organization ID to be used for this operation. The specified security token must have permission to
interact with the organization.
required: true
- name: body
in: body
type: object
description: Request body (JSON).
required: true
- name: organization-orgid-resource-collection-update-resource
path: /organization/{orgid}/resource-collection/update-resource
operations:
- name: updateresourcetoresourcecollection
method: POST
description: Update resource with default resource collection
outputRawFormat: json
outputParameters:
- name: result
type: object
value: $.
inputParameters:
- name: orgid
in: path
type: string
description: Organization ID to be used for this operation. The specified security token must have permission to
interact with the organization.
required: true
- name: body
in: body
type: object
description: Request body (JSON).
required: true
- name: organization-orgid-resource-collection-id
path: /organization/{orgid}/resource-collection/{id}
operations:
- name: getresourcecollectionbyid
method: GET
description: Get specific Resource Collection by ID
outputRawFormat: json
outputParameters:
- name: result
type: object
value: $.
inputParameters:
- name: orgid
in: path
type: string
description: Organization ID to be used for this operation. The specified security token must have permission to
interact with the organization.
required: true
- name: id
in: path
type: string
description: Resource ID of the Resource Collection.
required: true
- name: updateresourcecollection
method: PUT
description: Update specific Resource Collection by ID
outputRawFormat: json
outputParameters:
- name: result
type: object
value: $.
inputParameters:
- name: orgid
in: path
type: string
description: Organization ID to be used for this operation. The specified security token must have permission to
interact with the organization.
required: true
- name: id
in: path
type: string
description: Resource ID of the Resource Collection.
required: true
- name: body
in: body
type: object
description: Request body (JSON).
required: true
- name: deleteresourcecollection
method: DELETE
description: Delete specific Resource Collection by ID
outputRawFormat: json
outputParameters:
- name: result
type: object
value: $.
inputParameters:
- name: orgid
in: path
type: string
description: Organization ID to be used for this operation. The specified security token must have permission to
interact with the organization.
required: true
- name: id
in: path
type: string
description: Resource ID of the Resource Collection.
required: true
- name: organization-orgid-resource-collection-id-incoming-references
path: /organization/{orgid}/resource-collection/{id}/incoming-references
operations:
- name: getincomingreferencesforresourcecollection
method: GET
description: List references for a specific Resource Collection
outputRawFormat: json
outputParameters:
- name: result
type: object
value: $.
inputParameters:
- name: orgid
in: path
type: string
description: Organization ID to be used for this operation. The specified security token must have permission to
interact with the organization.
required: true
- name: id
in: path
type: string
description: ID of this contact center resource.
required: true
- name: type
in: query
type: string
description: Entity type of the other entity that has a reference to this specific entity.
- name: page
in: query
type: integer
description: Defines the number of displayed page. The page number starts from 0.
- name: pageSize
in: query
type: integer
description: Defines the number of items to be displayed on a page. If the number specified is more than allowed
max page size, the API will automatically adjust the page si
- name: organization-orgid-v2-resource-collection
path: /organization/{orgid}/v2/resource-collection
operations:
- name: getallresourcecollections
method: GET
description: List Resource Collections
outputRawFormat: json
outputParameters:
- name: result
type: object
value: $.
inputParameters:
- name: orgid
in: path
type: string
description: Organization ID to be used for this operation. The specified security token must have permission to
interact with the organization.
required: true
- name: filter
in: query
type: string
description: 'Specify a filter based on which the results will be fetched. All the fields are supported except:
organizationId, createdTime, lastUpdatedTime '
- name: attributes
in: query
type: string
description: Specify the attributes to be returned. By default, all attributes are returned along with the specified
columns. All attributes are supported.
- name: search
in: query
type: string
description: Filter data based on the search keyword.Supported search columns(name)
- name: page
in: query
type: integer
description: Defines the number of displayed page. The page number starts from 0.
- name: pageSize
in: query
type: integer
description: Defines the number of items to be displayed on a page. If the number specified is more than allowed
max page size, the API will automatically adjust the page si
authentication:
type: bearer
token: '{{env.WEBEX_API_KEY}}'
exposes:
- type: rest
namespace: contact-center-resource-collection-rest
port: 8080
description: REST adapter for Webex Contact Center — Resource Collection. One Spectral-compliant resource per consumed
operation, prefixed with /v1.
resources:
- path: /v1/organization/{orgid}/resource-collection
name: organization-orgid-resource-collection
description: REST surface for organization-orgid-resource-collection.
operations:
- method: POST
name: createresourcecollection
description: Create a new Resource Collection
call: contact-center-resource-collection.createresourcecollection
with:
orgid: rest.orgid
body: rest.body
outputParameters:
- type: object
mapping: $.
- path: /v1/organization/{orgid}/resource-collection/bulk
name: organization-orgid-resource-collection-bulk
description: REST surface for organization-orgid-resource-collection-bulk.
operations:
- method: PATCH
name: bulkpatchresourcecollections
description: Bulk partial update Resource Collections
call: contact-center-resource-collection.bulkpatchresourcecollections
with:
orgid: rest.orgid
body: rest.body
outputParameters:
- type: object
mapping: $.
- path: /v1/organization/{orgid}/resource-collection/update-resource
name: organization-orgid-resource-collection-update-resource
description: REST surface for organization-orgid-resource-collection-update-resource.
operations:
- method: POST
name: updateresourcetoresourcecollection
description: Update resource with default resource collection
call: contact-center-resource-collection.updateresourcetoresourcecollection
with:
orgid: rest.orgid
body: rest.body
outputParameters:
- type: object
mapping: $.
- path: /v1/organization/{orgid}/resource-collection/{id}
name: organization-orgid-resource-collection-id
description: REST surface for organization-orgid-resource-collection-id.
operations:
- method: GET
name: getresourcecollectionbyid
description: Get specific Resource Collection by ID
call: contact-center-resource-collection.getresourcecollectionbyid
with:
orgid: rest.orgid
id: rest.id
outputParameters:
- type: object
mapping: $.
- method: PUT
name: updateresourcecollection
description: Update specific Resource Collection by ID
call: contact-center-resource-collection.updateresourcecollection
with:
orgid: rest.orgid
id: rest.id
body: rest.body
outputParameters:
- type: object
mapping: $.
- method: DELETE
name: deleteresourcecollection
description: Delete specific Resource Collection by ID
call: contact-center-resource-collection.deleteresourcecollection
with:
orgid: rest.orgid
id: rest.id
outputParameters:
- type: object
mapping: $.
- path: /v1/organization/{orgid}/resource-collection/{id}/incoming-references
name: organization-orgid-resource-collection-id-incoming-references
description: REST surface for organization-orgid-resource-collection-id-incoming-references.
operations:
- method: GET
name: getincomingreferencesforresourcecollection
description: List references for a specific Resource Collection
call: contact-center-resource-collection.getincomingreferencesforresourcecollection
with:
orgid: rest.orgid
id: rest.id
type: rest.type
page: rest.page
pageSize: rest.pageSize
outputParameters:
- type: object
mapping: $.
- path: /v1/organization/{orgid}/v2/resource-collection
name: organization-orgid-v2-resource-collection
description: REST surface for organization-orgid-v2-resource-collection.
operations:
- method: GET
name: getallresourcecollections
description: List Resource Collections
call: contact-center-resource-collection.getallresourcecollections
with:
orgid: rest.orgid
filter: rest.filter
attributes: rest.attributes
search: rest.search
page: rest.page
pageSize: rest.pageSize
outputParameters:
- type: object
mapping: $.
- type: mcp
namespace: contact-center-resource-collection-mcp
port: 9090
transport: http
description: MCP adapter for Webex Contact Center — Resource Collection. One tool per consumed operation, routed inline
through this capability's consumes block.
tools:
- name: create-new-resource-collection
description: Create a new Resource Collection
hints:
readOnly: false
destructive: false
idempotent: false
call: contact-center-resource-collection.createresourcecollection
with:
orgid: tools.orgid
body: tools.body
outputParameters:
- type: object
mapping: $.
- name: bulk-partial-update-resource-collections
description: Bulk partial update Resource Collections
hints:
readOnly: false
destructive: false
idempotent: true
call: contact-center-resource-collection.bulkpatchresourcecollections
with:
orgid: tools.orgid
body: tools.body
outputParameters:
- type: object
mapping: $.
- name: update-resource-default-resource-collection
description: Update resource with default resource collection
hints:
readOnly: false
destructive: false
idempotent: false
call: contact-center-resource-collection.updateresourcetoresourcecollection
with:
orgid: tools.orgid
body: tools.body
outputParameters:
- type: object
mapping: $.
- name: get-specific-resource-collection-id
description: Get specific Resource Collection by ID
hints:
readOnly: true
destructive: false
idempotent: true
call: contact-center-resource-collection.getresourcecollectionbyid
with:
orgid: tools.orgid
id: tools.id
outputParameters:
- type: object
mapping: $.
- name: update-specific-resource-collection-id
description: Update specific Resource Collection by ID
hints:
readOnly: false
destructive: false
idempotent: true
call: contact-center-resource-collection.updateresourcecollection
with:
orgid: tools.orgid
id: tools.id
body: tools.body
outputParameters:
- type: object
mapping: $.
- name: delete-specific-resource-collection-id
description: Delete specific Resource Collection by ID
hints:
readOnly: false
destructive: true
idempotent: true
call: contact-center-resource-collection.deleteresourcecollection
with:
orgid: tools.orgid
id: tools.id
outputParameters:
- type: object
mapping: $.
- name: list-references-specific-resource-collection
description: List references for a specific Resource Collection
hints:
readOnly: true
destructive: false
idempotent: true
call: contact-center-resource-collection.getincomingreferencesforresourcecollection
with:
orgid: tools.orgid
id: tools.id
type: tools.type
page: tools.page
pageSize: tools.pageSize
outputParameters:
- type: object
mapping: $.
- name: list-resource-collections
description: List Resource Collections
hints:
readOnly: true
destructive: false
idempotent: true
call: contact-center-resource-collection.getallresourcecollections
with:
orgid: tools.orgid
filter: tools.filter
attributes: tools.attributes
search: tools.search
page: tools.page
pageSize: tools.pageSize
outputParameters:
- type: object
mapping: $.