Webex Contact Center — Queues

naftiko: 1.0.0-alpha2
info:
  label: Webex Contact Center — Queues
  description: 'Webex Contact Center — Queues. 1 operations. Lead operation: Get Queue Statistics. Self-contained Naftiko
    capability covering one Webex business surface.'
  tags:
  - Webex
  - Queues
  created: '2026-05-19'
  modified: '2026-05-19'
binds:
- namespace: env
  keys:
    WEBEX_API_KEY: WEBEX_API_KEY
capability:
  consumes:
  - type: http
    namespace: contact-center-queues
    baseUri: ''
    description: Webex Contact Center — Queues business capability. Self-contained, no shared references.
    resources:
    - name: v1-queues-statistics
      path: /v1/queues/statistics
      operations:
      - name: getdocumentbyqueryparam1
        method: GET
        description: Get Queue Statistics
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: from
          in: query
          type: integer
          description: Start time for the query (in epoch milliseconds). Any epoch time can be passed in the input, from date
            will be rounded down to nearest 15 minute window. For exa
          required: true
        - name: to
          in: query
          type: integer
          description: End time for the query (in epoch milliseconds). Any epoch time can be passed in the input, from date
            will be rounded down to nearest 15 minute window. For examp
          required: true
        - name: interval
          in: query
          type: integer
          description: Time interval (in minutes) to chunk statistics by i.e. break up the entire from-to timeframe by this
            interval amount so that statistics can be viewed incrementa
        - name: queueIds
          in: query
          type: array
          description: Comma-separated list of queue IDs. A maximum of 100 values is permitted. If values are not provided,
            all queues for an organization are returned.
        - name: orgId
          in: query
          type: string
          description: Organization ID to use for this operation. If unspecified, inferred from token. Token must have permission
            to interact with this organization.
        - name: TrackingId
          in: header
          type: string
          description: Tracking ID to use for this operation, for traceability, debugging, and error reporting purposes.
    authentication:
      type: bearer
      token: '{{env.WEBEX_API_KEY}}'
  exposes:
  - type: rest
    namespace: contact-center-queues-rest
    port: 8080
    description: REST adapter for Webex Contact Center — Queues. One Spectral-compliant resource per consumed operation, prefixed
      with /v1.
    resources:
    - path: /v1/v1/queues/statistics
      name: v1-queues-statistics
      description: REST surface for v1-queues-statistics.
      operations:
      - method: GET
        name: getdocumentbyqueryparam1
        description: Get Queue Statistics
        call: contact-center-queues.getdocumentbyqueryparam1
        with:
          from: rest.from
          to: rest.to
          interval: rest.interval
          queueIds: rest.queueIds
          orgId: rest.orgId
          TrackingId: rest.TrackingId
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: contact-center-queues-mcp
    port: 9090
    transport: http
    description: MCP adapter for Webex Contact Center — Queues. One tool per consumed operation, routed inline through this
      capability's consumes block.
    tools:
    - name: get-queue-statistics
      description: Get Queue Statistics
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: contact-center-queues.getdocumentbyqueryparam1
      with:
        from: tools.from
        to: tools.to
        interval: tools.interval
        queueIds: tools.queueIds
        orgId: tools.orgId
        TrackingId: tools.TrackingId
      outputParameters:
      - type: object
        mapping: $.