Webex · Capability

Webex Contact Center — Journey - Trigger Actions API

Webex Contact Center — Journey - Trigger Actions API. 7 operations. Lead operation: Get all Journey Actions. Self-contained Naftiko capability covering one Webex business surface.

Run with Naftiko WebexJourney - Trigger Actions API

What You Can Do

GET
Getalljourneyactions — Get all Journey Actions
/v1/admin/v1/api/journey-actions/workspace-id/{workspaceid}
GET
Getalljourneyactionsforatemplate — Get all Journey Actions for a template
/v1/admin/v1/api/journey-actions/workspace-id/{workspaceid}/template-id/{templateid}
POST
Createjourneyactionconfiguration — Create a new Journey Action
/v1/admin/v1/api/journey-actions/workspace-id/{workspaceid}/template-id/{templateid}
GET
Getjourneyactiondetailsbyid — Get specific Journey Action By ActionId
/v1/admin/v1/api/journey-actions/workspace-id/{workspaceid}/template-id/{templateid}/action-id/{actionid}
PUT
Updatejourneyactionconfiguration — Update existing Journey Action
/v1/admin/v1/api/journey-actions/workspace-id/{workspaceid}/template-id/{templateid}/action-id/{actionid}
DELETE
Deletejourneyactionbyid — Delete Journey Action configuration By ActionId
/v1/admin/v1/api/journey-actions/workspace-id/{workspaceid}/template-id/{templateid}/action-id/{actionid}
GET
Getjourneyactiondetailsbyname — Get specific Journey Action By Name
/v1/admin/v1/api/journey-actions/workspace-id/{workspaceid}/template-id/{templateid}/action-name/{actionname}

MCP Tools

get-all-journey-actions

Get all Journey Actions

read-only idempotent
get-all-journey-actions-template

Get all Journey Actions for a template

read-only idempotent
create-new-journey-action

Create a new Journey Action

get-specific-journey-action-actionid

Get specific Journey Action By ActionId

read-only idempotent
update-existing-journey-action

Update existing Journey Action

idempotent
delete-journey-action-configuration-actionid

Delete Journey Action configuration By ActionId

idempotent
get-specific-journey-action-name

Get specific Journey Action By Name

read-only idempotent

Capability Spec

contact-center-journey-trigger-actions-api.yaml Raw ↑
naftiko: 1.0.0-alpha2
info:
  label: Webex Contact Center — Journey - Trigger Actions API
  description: 'Webex Contact Center — Journey - Trigger Actions API. 7 operations. Lead operation: Get all Journey Actions.
    Self-contained Naftiko capability covering one Webex business surface.'
  tags:
  - Webex
  - Journey - Trigger Actions API
  created: '2026-05-19'
  modified: '2026-05-19'
binds:
- namespace: env
  keys:
    WEBEX_API_KEY: WEBEX_API_KEY
capability:
  consumes:
  - type: http
    namespace: contact-center-journey-trigger-actions-api
    baseUri: ''
    description: Webex Contact Center — Journey - Trigger Actions API business capability. Self-contained, no shared references.
    resources:
    - name: admin-v1-api-journey-actions-workspace-id-workspaceId
      path: /admin/v1/api/journey-actions/workspace-id/{workspaceId}
      operations:
      - name: getalljourneyactions
        method: GET
        description: Get all Journey Actions
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: workspaceId
          in: path
          type: string
          description: Workspace ID
          required: true
        - name: sortBy
          in: query
          type: string
          description: Sort By Field
        - name: sort
          in: query
          type: string
          description: Sort direction
        - name: page
          in: query
          type: integer
          description: Index of the page of results to be fetched.
        - name: pageSize
          in: query
          type: integer
          description: Number of items to be displayed on a page.
    - name: admin-v1-api-journey-actions-workspace-id-workspaceId-template-id-templateId
      path: /admin/v1/api/journey-actions/workspace-id/{workspaceId}/template-id/{templateId}
      operations:
      - name: getalljourneyactionsforatemplate
        method: GET
        description: Get all Journey Actions for a template
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: workspaceId
          in: path
          type: string
          description: Workspace ID
          required: true
        - name: templateId
          in: path
          type: string
          description: Template ID
          required: true
      - name: createjourneyactionconfiguration
        method: POST
        description: Create a new  Journey Action
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: workspaceId
          in: path
          type: string
          description: Workspace ID
          required: true
        - name: templateId
          in: path
          type: string
          description: Template ID
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: admin-v1-api-journey-actions-workspace-id-workspaceId-template-id-templateId-act
      path: /admin/v1/api/journey-actions/workspace-id/{workspaceId}/template-id/{templateId}/action-id/{actionId}
      operations:
      - name: getjourneyactiondetailsbyid
        method: GET
        description: Get specific Journey Action By ActionId
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: workspaceId
          in: path
          type: string
          description: Workspace ID
          required: true
        - name: templateId
          in: path
          type: string
          description: Template ID
          required: true
        - name: actionId
          in: path
          type: string
          description: Action ID
          required: true
      - name: updatejourneyactionconfiguration
        method: PUT
        description: Update existing Journey Action
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: workspaceId
          in: path
          type: string
          description: Workspace ID
          required: true
        - name: templateId
          in: path
          type: string
          description: Template ID
          required: true
        - name: actionId
          in: path
          type: string
          description: Action ID
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
      - name: deletejourneyactionbyid
        method: DELETE
        description: Delete Journey Action configuration By ActionId
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: workspaceId
          in: path
          type: string
          description: Workspace ID
          required: true
        - name: templateId
          in: path
          type: string
          description: Template ID
          required: true
        - name: actionId
          in: path
          type: string
          description: Action ID
          required: true
    - name: admin-v1-api-journey-actions-workspace-id-workspaceId-template-id-templateId-act
      path: /admin/v1/api/journey-actions/workspace-id/{workspaceId}/template-id/{templateId}/action-name/{actionName}
      operations:
      - name: getjourneyactiondetailsbyname
        method: GET
        description: Get specific Journey Action By Name
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: workspaceId
          in: path
          type: string
          description: Workspace ID
          required: true
        - name: templateId
          in: path
          type: string
          description: Template ID
          required: true
        - name: actionName
          in: path
          type: string
          description: Action Name
          required: true
    authentication:
      type: bearer
      token: '{{env.WEBEX_API_KEY}}'
  exposes:
  - type: rest
    namespace: contact-center-journey-trigger-actions-api-rest
    port: 8080
    description: REST adapter for Webex Contact Center — Journey - Trigger Actions API. One Spectral-compliant resource per
      consumed operation, prefixed with /v1.
    resources:
    - path: /v1/admin/v1/api/journey-actions/workspace-id/{workspaceid}
      name: admin-v1-api-journey-actions-workspace-id-workspaceid
      description: REST surface for admin-v1-api-journey-actions-workspace-id-workspaceId.
      operations:
      - method: GET
        name: getalljourneyactions
        description: Get all Journey Actions
        call: contact-center-journey-trigger-actions-api.getalljourneyactions
        with:
          workspaceId: rest.workspaceId
          sortBy: rest.sortBy
          sort: rest.sort
          page: rest.page
          pageSize: rest.pageSize
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/admin/v1/api/journey-actions/workspace-id/{workspaceid}/template-id/{templateid}
      name: admin-v1-api-journey-actions-workspace-id-workspaceid-template-id-templateid
      description: REST surface for admin-v1-api-journey-actions-workspace-id-workspaceId-template-id-templateId.
      operations:
      - method: GET
        name: getalljourneyactionsforatemplate
        description: Get all Journey Actions for a template
        call: contact-center-journey-trigger-actions-api.getalljourneyactionsforatemplate
        with:
          workspaceId: rest.workspaceId
          templateId: rest.templateId
        outputParameters:
        - type: object
          mapping: $.
      - method: POST
        name: createjourneyactionconfiguration
        description: Create a new  Journey Action
        call: contact-center-journey-trigger-actions-api.createjourneyactionconfiguration
        with:
          workspaceId: rest.workspaceId
          templateId: rest.templateId
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/admin/v1/api/journey-actions/workspace-id/{workspaceid}/template-id/{templateid}/action-id/{actionid}
      name: admin-v1-api-journey-actions-workspace-id-workspaceid-template-id-templateid-act
      description: REST surface for admin-v1-api-journey-actions-workspace-id-workspaceId-template-id-templateId-act.
      operations:
      - method: GET
        name: getjourneyactiondetailsbyid
        description: Get specific Journey Action By ActionId
        call: contact-center-journey-trigger-actions-api.getjourneyactiondetailsbyid
        with:
          workspaceId: rest.workspaceId
          templateId: rest.templateId
          actionId: rest.actionId
        outputParameters:
        - type: object
          mapping: $.
      - method: PUT
        name: updatejourneyactionconfiguration
        description: Update existing Journey Action
        call: contact-center-journey-trigger-actions-api.updatejourneyactionconfiguration
        with:
          workspaceId: rest.workspaceId
          templateId: rest.templateId
          actionId: rest.actionId
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
      - method: DELETE
        name: deletejourneyactionbyid
        description: Delete Journey Action configuration By ActionId
        call: contact-center-journey-trigger-actions-api.deletejourneyactionbyid
        with:
          workspaceId: rest.workspaceId
          templateId: rest.templateId
          actionId: rest.actionId
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/admin/v1/api/journey-actions/workspace-id/{workspaceid}/template-id/{templateid}/action-name/{actionname}
      name: admin-v1-api-journey-actions-workspace-id-workspaceid-template-id-templateid-act
      description: REST surface for admin-v1-api-journey-actions-workspace-id-workspaceId-template-id-templateId-act.
      operations:
      - method: GET
        name: getjourneyactiondetailsbyname
        description: Get specific Journey Action By Name
        call: contact-center-journey-trigger-actions-api.getjourneyactiondetailsbyname
        with:
          workspaceId: rest.workspaceId
          templateId: rest.templateId
          actionName: rest.actionName
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: contact-center-journey-trigger-actions-api-mcp
    port: 9090
    transport: http
    description: MCP adapter for Webex Contact Center — Journey - Trigger Actions API. One tool per consumed operation, routed
      inline through this capability's consumes block.
    tools:
    - name: get-all-journey-actions
      description: Get all Journey Actions
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: contact-center-journey-trigger-actions-api.getalljourneyactions
      with:
        workspaceId: tools.workspaceId
        sortBy: tools.sortBy
        sort: tools.sort
        page: tools.page
        pageSize: tools.pageSize
      outputParameters:
      - type: object
        mapping: $.
    - name: get-all-journey-actions-template
      description: Get all Journey Actions for a template
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: contact-center-journey-trigger-actions-api.getalljourneyactionsforatemplate
      with:
        workspaceId: tools.workspaceId
        templateId: tools.templateId
      outputParameters:
      - type: object
        mapping: $.
    - name: create-new-journey-action
      description: Create a new  Journey Action
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: contact-center-journey-trigger-actions-api.createjourneyactionconfiguration
      with:
        workspaceId: tools.workspaceId
        templateId: tools.templateId
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: get-specific-journey-action-actionid
      description: Get specific Journey Action By ActionId
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: contact-center-journey-trigger-actions-api.getjourneyactiondetailsbyid
      with:
        workspaceId: tools.workspaceId
        templateId: tools.templateId
        actionId: tools.actionId
      outputParameters:
      - type: object
        mapping: $.
    - name: update-existing-journey-action
      description: Update existing Journey Action
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: contact-center-journey-trigger-actions-api.updatejourneyactionconfiguration
      with:
        workspaceId: tools.workspaceId
        templateId: tools.templateId
        actionId: tools.actionId
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: delete-journey-action-configuration-actionid
      description: Delete Journey Action configuration By ActionId
      hints:
        readOnly: false
        destructive: true
        idempotent: true
      call: contact-center-journey-trigger-actions-api.deletejourneyactionbyid
      with:
        workspaceId: tools.workspaceId
        templateId: tools.templateId
        actionId: tools.actionId
      outputParameters:
      - type: object
        mapping: $.
    - name: get-specific-journey-action-name
      description: Get specific Journey Action By Name
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: contact-center-journey-trigger-actions-api.getjourneyactiondetailsbyname
      with:
        workspaceId: tools.workspaceId
        templateId: tools.templateId
        actionName: tools.actionName
      outputParameters:
      - type: object
        mapping: $.