Webex · Capability

Webex Contact Center — Desktop Layout

Webex Contact Center — Desktop Layout. 9 operations. Lead operation: Create a new Desktop Layout. Self-contained Naftiko capability covering one Webex business surface.

Run with Naftiko WebexDesktop Layout

What You Can Do

POST
Createconfig15 — Create a new Desktop Layout
/v1/organization/{orgid}/desktop-layout
POST
Saveallconfig15 — Bulk save Desktop Layout(s)
/v1/organization/{orgid}/desktop-layout/bulk
GET
Bulkexport13 — Bulk export Desktop Layout(s)
/v1/organization/{orgid}/desktop-layout/bulk-export
POST
Purgeinactiveconfig7 — Purge inactive Desktop Layout(s)
/v1/organization/{orgid}/desktop-layout/purge-inactive-entities
GET
Getconfig17 — Get specific Desktop Layout by ID
/v1/organization/{orgid}/desktop-layout/{id}
PUT
Updateconfig17 — Update specific Desktop Layout by ID
/v1/organization/{orgid}/desktop-layout/{id}
DELETE
Deleteconfig15 — Delete specific Desktop Layout by ID
/v1/organization/{orgid}/desktop-layout/{id}
GET
Getincomingreferences13 — List references for a specific Desktop Layout
/v1/organization/{orgid}/desktop-layout/{id}/incoming-references
GET
Getallconfigwithmetadata16 — List Desktop Layout(s)
/v1/organization/{orgid}/v2/desktop-layout

MCP Tools

create-new-desktop-layout

Create a new Desktop Layout

bulk-save-desktop-layout-s

Bulk save Desktop Layout(s)

bulk-export-desktop-layout-s

Bulk export Desktop Layout(s)

read-only idempotent
purge-inactive-desktop-layout-s

Purge inactive Desktop Layout(s)

get-specific-desktop-layout-id

Get specific Desktop Layout by ID

read-only idempotent
update-specific-desktop-layout-id

Update specific Desktop Layout by ID

idempotent
delete-specific-desktop-layout-id

Delete specific Desktop Layout by ID

idempotent
list-references-specific-desktop-layout

List references for a specific Desktop Layout

read-only idempotent
list-desktop-layout-s

List Desktop Layout(s)

read-only idempotent

Capability Spec

contact-center-desktop-layout.yaml Raw ↑
naftiko: 1.0.0-alpha2
info:
  label: Webex Contact Center — Desktop Layout
  description: 'Webex Contact Center — Desktop Layout. 9 operations. Lead operation: Create a new Desktop Layout. Self-contained
    Naftiko capability covering one Webex business surface.'
  tags:
  - Webex
  - Desktop Layout
  created: '2026-05-19'
  modified: '2026-05-19'
binds:
- namespace: env
  keys:
    WEBEX_API_KEY: WEBEX_API_KEY
capability:
  consumes:
  - type: http
    namespace: contact-center-desktop-layout
    baseUri: ''
    description: Webex Contact Center — Desktop Layout business capability. Self-contained, no shared references.
    resources:
    - name: organization-orgid-desktop-layout
      path: /organization/{orgid}/desktop-layout
      operations:
      - name: createconfig15
        method: POST
        description: Create a new Desktop Layout
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: organization-orgid-desktop-layout-bulk
      path: /organization/{orgid}/desktop-layout/bulk
      operations:
      - name: saveallconfig15
        method: POST
        description: Bulk save Desktop Layout(s)
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: organization-orgid-desktop-layout-bulk-export
      path: /organization/{orgid}/desktop-layout/bulk-export
      operations:
      - name: bulkexport13
        method: GET
        description: Bulk export Desktop Layout(s)
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: page
          in: query
          type: integer
          description: Defines the number of displayed page. The page number starts from 0.
        - name: pageSize
          in: query
          type: integer
          description: Defines the number of items to be displayed on a page. If the number specified is more than allowed
            max page size, the API will automatically adjust the page si
    - name: organization-orgid-desktop-layout-purge-inactive-entities
      path: /organization/{orgid}/desktop-layout/purge-inactive-entities
      operations:
      - name: purgeinactiveconfig7
        method: POST
        description: Purge inactive Desktop Layout(s)
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: nextStartId
          in: query
          type: string
          description: This is the entity ID from which items for the next purge batch with be selected.
    - name: organization-orgid-desktop-layout-id
      path: /organization/{orgid}/desktop-layout/{id}
      operations:
      - name: getconfig17
        method: GET
        description: Get specific Desktop Layout by ID
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: id
          in: path
          type: string
          description: Resource ID of the Desktop Layout.
          required: true
      - name: updateconfig17
        method: PUT
        description: Update specific Desktop Layout by ID
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: id
          in: path
          type: string
          description: Resource ID of the Desktop Layout.
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
      - name: deleteconfig15
        method: DELETE
        description: Delete specific Desktop Layout by ID
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: id
          in: path
          type: string
          description: Resource ID of the Desktop Layout.
          required: true
    - name: organization-orgid-desktop-layout-id-incoming-references
      path: /organization/{orgid}/desktop-layout/{id}/incoming-references
      operations:
      - name: getincomingreferences13
        method: GET
        description: List references for a specific Desktop Layout
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: id
          in: path
          type: string
          description: ID of this contact center resource.
          required: true
        - name: type
          in: query
          type: string
          description: Entity type of the other entity that has a reference to this specific entity.
        - name: page
          in: query
          type: integer
          description: Defines the number of displayed page. The page number starts from 0.
        - name: pageSize
          in: query
          type: integer
          description: Defines the number of items to be displayed on a page. If the number specified is more than allowed
            max page size, the API will automatically adjust the page si
    - name: organization-orgid-v2-desktop-layout
      path: /organization/{orgid}/v2/desktop-layout
      operations:
      - name: getallconfigwithmetadata16
        method: GET
        description: List Desktop Layout(s)
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: filter
          in: query
          type: string
          description: 'Specify a filter based on which the results will be fetched. All the fields are supported except:
            organizationId, validatedTime, defaultJsonModifiedTime, modifi'
        - name: attributes
          in: query
          type: string
          description: Specify the attributes to be returned. By default, all attributes are returned along with the specified
            columns. All attributes are supported.
        - name: search
          in: query
          type: string
          description: Filter data based on the search keyword.Supported search columns(name)
        - name: page
          in: query
          type: integer
          description: Defines the number of displayed page. The page number starts from 0.
        - name: pageSize
          in: query
          type: integer
          description: Defines the number of items to be displayed on a page. If the number specified is more than allowed
            max page size, the API will automatically adjust the page si
        - name: singleObjectResponse
          in: query
          type: boolean
          description: Specifiy whether to include array fields in the response, This query param should use only if the response
            contain single record, if we are using for multiple o
        - name: provisioningView
          in: query
          type: boolean
          description: If set to true, the API will only return data that user has access to, according to User Profile.
    authentication:
      type: bearer
      token: '{{env.WEBEX_API_KEY}}'
  exposes:
  - type: rest
    namespace: contact-center-desktop-layout-rest
    port: 8080
    description: REST adapter for Webex Contact Center — Desktop Layout. One Spectral-compliant resource per consumed operation,
      prefixed with /v1.
    resources:
    - path: /v1/organization/{orgid}/desktop-layout
      name: organization-orgid-desktop-layout
      description: REST surface for organization-orgid-desktop-layout.
      operations:
      - method: POST
        name: createconfig15
        description: Create a new Desktop Layout
        call: contact-center-desktop-layout.createconfig15
        with:
          orgid: rest.orgid
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/desktop-layout/bulk
      name: organization-orgid-desktop-layout-bulk
      description: REST surface for organization-orgid-desktop-layout-bulk.
      operations:
      - method: POST
        name: saveallconfig15
        description: Bulk save Desktop Layout(s)
        call: contact-center-desktop-layout.saveallconfig15
        with:
          orgid: rest.orgid
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/desktop-layout/bulk-export
      name: organization-orgid-desktop-layout-bulk-export
      description: REST surface for organization-orgid-desktop-layout-bulk-export.
      operations:
      - method: GET
        name: bulkexport13
        description: Bulk export Desktop Layout(s)
        call: contact-center-desktop-layout.bulkexport13
        with:
          orgid: rest.orgid
          page: rest.page
          pageSize: rest.pageSize
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/desktop-layout/purge-inactive-entities
      name: organization-orgid-desktop-layout-purge-inactive-entities
      description: REST surface for organization-orgid-desktop-layout-purge-inactive-entities.
      operations:
      - method: POST
        name: purgeinactiveconfig7
        description: Purge inactive Desktop Layout(s)
        call: contact-center-desktop-layout.purgeinactiveconfig7
        with:
          orgid: rest.orgid
          nextStartId: rest.nextStartId
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/desktop-layout/{id}
      name: organization-orgid-desktop-layout-id
      description: REST surface for organization-orgid-desktop-layout-id.
      operations:
      - method: GET
        name: getconfig17
        description: Get specific Desktop Layout by ID
        call: contact-center-desktop-layout.getconfig17
        with:
          orgid: rest.orgid
          id: rest.id
        outputParameters:
        - type: object
          mapping: $.
      - method: PUT
        name: updateconfig17
        description: Update specific Desktop Layout by ID
        call: contact-center-desktop-layout.updateconfig17
        with:
          orgid: rest.orgid
          id: rest.id
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
      - method: DELETE
        name: deleteconfig15
        description: Delete specific Desktop Layout by ID
        call: contact-center-desktop-layout.deleteconfig15
        with:
          orgid: rest.orgid
          id: rest.id
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/desktop-layout/{id}/incoming-references
      name: organization-orgid-desktop-layout-id-incoming-references
      description: REST surface for organization-orgid-desktop-layout-id-incoming-references.
      operations:
      - method: GET
        name: getincomingreferences13
        description: List references for a specific Desktop Layout
        call: contact-center-desktop-layout.getincomingreferences13
        with:
          orgid: rest.orgid
          id: rest.id
          type: rest.type
          page: rest.page
          pageSize: rest.pageSize
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/v2/desktop-layout
      name: organization-orgid-v2-desktop-layout
      description: REST surface for organization-orgid-v2-desktop-layout.
      operations:
      - method: GET
        name: getallconfigwithmetadata16
        description: List Desktop Layout(s)
        call: contact-center-desktop-layout.getallconfigwithmetadata16
        with:
          orgid: rest.orgid
          filter: rest.filter
          attributes: rest.attributes
          search: rest.search
          page: rest.page
          pageSize: rest.pageSize
          singleObjectResponse: rest.singleObjectResponse
          provisioningView: rest.provisioningView
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: contact-center-desktop-layout-mcp
    port: 9090
    transport: http
    description: MCP adapter for Webex Contact Center — Desktop Layout. One tool per consumed operation, routed inline through
      this capability's consumes block.
    tools:
    - name: create-new-desktop-layout
      description: Create a new Desktop Layout
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: contact-center-desktop-layout.createconfig15
      with:
        orgid: tools.orgid
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: bulk-save-desktop-layout-s
      description: Bulk save Desktop Layout(s)
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: contact-center-desktop-layout.saveallconfig15
      with:
        orgid: tools.orgid
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: bulk-export-desktop-layout-s
      description: Bulk export Desktop Layout(s)
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: contact-center-desktop-layout.bulkexport13
      with:
        orgid: tools.orgid
        page: tools.page
        pageSize: tools.pageSize
      outputParameters:
      - type: object
        mapping: $.
    - name: purge-inactive-desktop-layout-s
      description: Purge inactive Desktop Layout(s)
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: contact-center-desktop-layout.purgeinactiveconfig7
      with:
        orgid: tools.orgid
        nextStartId: tools.nextStartId
      outputParameters:
      - type: object
        mapping: $.
    - name: get-specific-desktop-layout-id
      description: Get specific Desktop Layout by ID
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: contact-center-desktop-layout.getconfig17
      with:
        orgid: tools.orgid
        id: tools.id
      outputParameters:
      - type: object
        mapping: $.
    - name: update-specific-desktop-layout-id
      description: Update specific Desktop Layout by ID
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: contact-center-desktop-layout.updateconfig17
      with:
        orgid: tools.orgid
        id: tools.id
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: delete-specific-desktop-layout-id
      description: Delete specific Desktop Layout by ID
      hints:
        readOnly: false
        destructive: true
        idempotent: true
      call: contact-center-desktop-layout.deleteconfig15
      with:
        orgid: tools.orgid
        id: tools.id
      outputParameters:
      - type: object
        mapping: $.
    - name: list-references-specific-desktop-layout
      description: List references for a specific Desktop Layout
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: contact-center-desktop-layout.getincomingreferences13
      with:
        orgid: tools.orgid
        id: tools.id
        type: tools.type
        page: tools.page
        pageSize: tools.pageSize
      outputParameters:
      - type: object
        mapping: $.
    - name: list-desktop-layout-s
      description: List Desktop Layout(s)
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: contact-center-desktop-layout.getallconfigwithmetadata16
      with:
        orgid: tools.orgid
        filter: tools.filter
        attributes: tools.attributes
        search: tools.search
        page: tools.page
        pageSize: tools.pageSize
        singleObjectResponse: tools.singleObjectResponse
        provisioningView: tools.provisioningView
      outputParameters:
      - type: object
        mapping: $.