Webex · Capability

Webex Contact Center — Contact List Management

Webex Contact Center — Contact List Management. 5 operations. Lead operation: Create contact list. Self-contained Naftiko capability covering one Webex business surface.

Run with Naftiko WebexContact List Management

What You Can Do

POST
Createcontactlist — Create contact list
/v1/v3/campaign-management/campaigns/{campaignid}/contact-list
POST
Createcontactsincontactlist — Create contacts within a contact list
/v1/v3/campaign-management/campaigns/{campaignid}/contact-list/{contactlistid}/contacts
PATCH
Updatecontactstatusincontactlist — Update a contact's status within a contact list
/v1/v3/campaign-management/campaigns/{campaignid}/contact-list/{contactlistid}/contacts/{contactid}
PATCH
Updatecontactliststatus — Update contact list status
/v1/v3/campaign-management/campaigns/{campaignid}/contact-list/{contactlistid}/status
GET
Getcontactlistsincampaign — Get Contact Lists within a Campaign
/v1/v3/campaign-management/campaigns/{campaignid}/contact-lists

MCP Tools

create-contact-list

Create contact list

create-contacts-within-contact-list

Create contacts within a contact list

update-contact-s-status-within-contact

Update a contact's status within a contact list

idempotent
update-contact-list-status

Update contact list status

idempotent
get-contact-lists-within-campaign

Get Contact Lists within a Campaign

read-only idempotent

Capability Spec

contact-center-contact-list-management.yaml Raw ↑
naftiko: 1.0.0-alpha2
info:
  label: Webex Contact Center — Contact List Management
  description: 'Webex Contact Center — Contact List Management. 5 operations. Lead operation: Create contact list. Self-contained
    Naftiko capability covering one Webex business surface.'
  tags:
  - Webex
  - Contact List Management
  created: '2026-05-19'
  modified: '2026-05-19'
binds:
- namespace: env
  keys:
    WEBEX_API_KEY: WEBEX_API_KEY
capability:
  consumes:
  - type: http
    namespace: contact-center-contact-list-management
    baseUri: ''
    description: Webex Contact Center — Contact List Management business capability. Self-contained, no shared references.
    resources:
    - name: v3-campaign-management-campaigns-campaignId-contact-list
      path: /v3/campaign-management/campaigns/{campaignId}/contact-list
      operations:
      - name: createcontactlist
        method: POST
        description: Create contact list
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: campaignId
          in: path
          type: string
          description: Campaign ID to which the contact list belongs.
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: v3-campaign-management-campaigns-campaignId-contact-list-contactListId-contacts
      path: /v3/campaign-management/campaigns/{campaignId}/contact-list/{contactListId}/contacts
      operations:
      - name: createcontactsincontactlist
        method: POST
        description: Create contacts within a contact list
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: campaignId
          in: path
          type: string
          description: Campaign ID to which the contact list belongs.
          required: true
        - name: contactListId
          in: path
          type: string
          description: Contact List ID (as a number string).
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: v3-campaign-management-campaigns-campaignId-contact-list-contactListId-contacts-
      path: /v3/campaign-management/campaigns/{campaignId}/contact-list/{contactListId}/contacts/{contactId}
      operations:
      - name: updatecontactstatusincontactlist
        method: PATCH
        description: Update a contact's status within a contact list
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: campaignId
          in: path
          type: string
          description: Campaign ID.
          required: true
        - name: contactListId
          in: path
          type: string
          description: Contact List ID (as a number string).
          required: true
        - name: contactId
          in: path
          type: string
          description: Contact Unique ID (Customer Unique ID or Account Unique ID or Contact_Phone)
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: v3-campaign-management-campaigns-campaignId-contact-list-contactListId-status
      path: /v3/campaign-management/campaigns/{campaignId}/contact-list/{contactListId}/status
      operations:
      - name: updatecontactliststatus
        method: PATCH
        description: Update contact list status
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: campaignId
          in: path
          type: string
          description: Campaign ID.
          required: true
        - name: contactListId
          in: path
          type: string
          description: Contact List ID (as a number string).
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: v3-campaign-management-campaigns-campaignId-contact-lists
      path: /v3/campaign-management/campaigns/{campaignId}/contact-lists
      operations:
      - name: getcontactlistsincampaign
        method: GET
        description: Get Contact Lists within a Campaign
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: campaignId
          in: path
          type: string
          description: Campaign ID.
          required: true
        - name: status
          in: query
          type: string
          description: Contact List Status filter (Active, Expired, UploadFailed, etc.)
        - name: source
          in: query
          type: string
          description: Contact List Source filter (API, SFTP, ManualFile, GlobalUpload, GlobalSFTP)
    authentication:
      type: bearer
      token: '{{env.WEBEX_API_KEY}}'
  exposes:
  - type: rest
    namespace: contact-center-contact-list-management-rest
    port: 8080
    description: REST adapter for Webex Contact Center — Contact List Management. One Spectral-compliant resource per consumed
      operation, prefixed with /v1.
    resources:
    - path: /v1/v3/campaign-management/campaigns/{campaignid}/contact-list
      name: v3-campaign-management-campaigns-campaignid-contact-list
      description: REST surface for v3-campaign-management-campaigns-campaignId-contact-list.
      operations:
      - method: POST
        name: createcontactlist
        description: Create contact list
        call: contact-center-contact-list-management.createcontactlist
        with:
          campaignId: rest.campaignId
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/v3/campaign-management/campaigns/{campaignid}/contact-list/{contactlistid}/contacts
      name: v3-campaign-management-campaigns-campaignid-contact-list-contactlistid-contacts
      description: REST surface for v3-campaign-management-campaigns-campaignId-contact-list-contactListId-contacts.
      operations:
      - method: POST
        name: createcontactsincontactlist
        description: Create contacts within a contact list
        call: contact-center-contact-list-management.createcontactsincontactlist
        with:
          campaignId: rest.campaignId
          contactListId: rest.contactListId
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/v3/campaign-management/campaigns/{campaignid}/contact-list/{contactlistid}/contacts/{contactid}
      name: v3-campaign-management-campaigns-campaignid-contact-list-contactlistid-contacts
      description: REST surface for v3-campaign-management-campaigns-campaignId-contact-list-contactListId-contacts-.
      operations:
      - method: PATCH
        name: updatecontactstatusincontactlist
        description: Update a contact's status within a contact list
        call: contact-center-contact-list-management.updatecontactstatusincontactlist
        with:
          campaignId: rest.campaignId
          contactListId: rest.contactListId
          contactId: rest.contactId
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/v3/campaign-management/campaigns/{campaignid}/contact-list/{contactlistid}/status
      name: v3-campaign-management-campaigns-campaignid-contact-list-contactlistid-status
      description: REST surface for v3-campaign-management-campaigns-campaignId-contact-list-contactListId-status.
      operations:
      - method: PATCH
        name: updatecontactliststatus
        description: Update contact list status
        call: contact-center-contact-list-management.updatecontactliststatus
        with:
          campaignId: rest.campaignId
          contactListId: rest.contactListId
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/v3/campaign-management/campaigns/{campaignid}/contact-lists
      name: v3-campaign-management-campaigns-campaignid-contact-lists
      description: REST surface for v3-campaign-management-campaigns-campaignId-contact-lists.
      operations:
      - method: GET
        name: getcontactlistsincampaign
        description: Get Contact Lists within a Campaign
        call: contact-center-contact-list-management.getcontactlistsincampaign
        with:
          campaignId: rest.campaignId
          status: rest.status
          source: rest.source
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: contact-center-contact-list-management-mcp
    port: 9090
    transport: http
    description: MCP adapter for Webex Contact Center — Contact List Management. One tool per consumed operation, routed inline
      through this capability's consumes block.
    tools:
    - name: create-contact-list
      description: Create contact list
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: contact-center-contact-list-management.createcontactlist
      with:
        campaignId: tools.campaignId
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: create-contacts-within-contact-list
      description: Create contacts within a contact list
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: contact-center-contact-list-management.createcontactsincontactlist
      with:
        campaignId: tools.campaignId
        contactListId: tools.contactListId
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: update-contact-s-status-within-contact
      description: Update a contact's status within a contact list
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: contact-center-contact-list-management.updatecontactstatusincontactlist
      with:
        campaignId: tools.campaignId
        contactListId: tools.contactListId
        contactId: tools.contactId
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: update-contact-list-status
      description: Update contact list status
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: contact-center-contact-list-management.updatecontactliststatus
      with:
        campaignId: tools.campaignId
        contactListId: tools.contactListId
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: get-contact-lists-within-campaign
      description: Get Contact Lists within a Campaign
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: contact-center-contact-list-management.getcontactlistsincampaign
      with:
        campaignId: tools.campaignId
        status: tools.status
        source: tools.source
      outputParameters:
      - type: object
        mapping: $.