Webex · Capability
Webex Contact Center — Contact List Management
Webex Contact Center — Contact List Management. 5 operations. Lead operation: Create contact list. Self-contained Naftiko capability covering one Webex business surface.
What You Can Do
POST
Createcontactlist
— Create contact list
/v1/v3/campaign-management/campaigns/{campaignid}/contact-list
POST
Createcontactsincontactlist
— Create contacts within a contact list
/v1/v3/campaign-management/campaigns/{campaignid}/contact-list/{contactlistid}/contacts
PATCH
Updatecontactstatusincontactlist
— Update a contact's status within a contact list
/v1/v3/campaign-management/campaigns/{campaignid}/contact-list/{contactlistid}/contacts/{contactid}
PATCH
Updatecontactliststatus
— Update contact list status
/v1/v3/campaign-management/campaigns/{campaignid}/contact-list/{contactlistid}/status
GET
Getcontactlistsincampaign
— Get Contact Lists within a Campaign
/v1/v3/campaign-management/campaigns/{campaignid}/contact-lists
MCP Tools
create-contact-list
Create contact list
create-contacts-within-contact-list
Create contacts within a contact list
update-contact-s-status-within-contact
Update a contact's status within a contact list
idempotent
update-contact-list-status
Update contact list status
idempotent
get-contact-lists-within-campaign
Get Contact Lists within a Campaign
read-only
idempotent
Capability Spec
naftiko: 1.0.0-alpha2
info:
label: Webex Contact Center — Contact List Management
description: 'Webex Contact Center — Contact List Management. 5 operations. Lead operation: Create contact list. Self-contained
Naftiko capability covering one Webex business surface.'
tags:
- Webex
- Contact List Management
created: '2026-05-19'
modified: '2026-05-19'
binds:
- namespace: env
keys:
WEBEX_API_KEY: WEBEX_API_KEY
capability:
consumes:
- type: http
namespace: contact-center-contact-list-management
baseUri: ''
description: Webex Contact Center — Contact List Management business capability. Self-contained, no shared references.
resources:
- name: v3-campaign-management-campaigns-campaignId-contact-list
path: /v3/campaign-management/campaigns/{campaignId}/contact-list
operations:
- name: createcontactlist
method: POST
description: Create contact list
outputRawFormat: json
outputParameters:
- name: result
type: object
value: $.
inputParameters:
- name: campaignId
in: path
type: string
description: Campaign ID to which the contact list belongs.
required: true
- name: body
in: body
type: object
description: Request body (JSON).
required: true
- name: v3-campaign-management-campaigns-campaignId-contact-list-contactListId-contacts
path: /v3/campaign-management/campaigns/{campaignId}/contact-list/{contactListId}/contacts
operations:
- name: createcontactsincontactlist
method: POST
description: Create contacts within a contact list
outputRawFormat: json
outputParameters:
- name: result
type: object
value: $.
inputParameters:
- name: campaignId
in: path
type: string
description: Campaign ID to which the contact list belongs.
required: true
- name: contactListId
in: path
type: string
description: Contact List ID (as a number string).
required: true
- name: body
in: body
type: object
description: Request body (JSON).
required: true
- name: v3-campaign-management-campaigns-campaignId-contact-list-contactListId-contacts-
path: /v3/campaign-management/campaigns/{campaignId}/contact-list/{contactListId}/contacts/{contactId}
operations:
- name: updatecontactstatusincontactlist
method: PATCH
description: Update a contact's status within a contact list
outputRawFormat: json
outputParameters:
- name: result
type: object
value: $.
inputParameters:
- name: campaignId
in: path
type: string
description: Campaign ID.
required: true
- name: contactListId
in: path
type: string
description: Contact List ID (as a number string).
required: true
- name: contactId
in: path
type: string
description: Contact Unique ID (Customer Unique ID or Account Unique ID or Contact_Phone)
required: true
- name: body
in: body
type: object
description: Request body (JSON).
required: true
- name: v3-campaign-management-campaigns-campaignId-contact-list-contactListId-status
path: /v3/campaign-management/campaigns/{campaignId}/contact-list/{contactListId}/status
operations:
- name: updatecontactliststatus
method: PATCH
description: Update contact list status
outputRawFormat: json
outputParameters:
- name: result
type: object
value: $.
inputParameters:
- name: campaignId
in: path
type: string
description: Campaign ID.
required: true
- name: contactListId
in: path
type: string
description: Contact List ID (as a number string).
required: true
- name: body
in: body
type: object
description: Request body (JSON).
required: true
- name: v3-campaign-management-campaigns-campaignId-contact-lists
path: /v3/campaign-management/campaigns/{campaignId}/contact-lists
operations:
- name: getcontactlistsincampaign
method: GET
description: Get Contact Lists within a Campaign
outputRawFormat: json
outputParameters:
- name: result
type: object
value: $.
inputParameters:
- name: campaignId
in: path
type: string
description: Campaign ID.
required: true
- name: status
in: query
type: string
description: Contact List Status filter (Active, Expired, UploadFailed, etc.)
- name: source
in: query
type: string
description: Contact List Source filter (API, SFTP, ManualFile, GlobalUpload, GlobalSFTP)
authentication:
type: bearer
token: '{{env.WEBEX_API_KEY}}'
exposes:
- type: rest
namespace: contact-center-contact-list-management-rest
port: 8080
description: REST adapter for Webex Contact Center — Contact List Management. One Spectral-compliant resource per consumed
operation, prefixed with /v1.
resources:
- path: /v1/v3/campaign-management/campaigns/{campaignid}/contact-list
name: v3-campaign-management-campaigns-campaignid-contact-list
description: REST surface for v3-campaign-management-campaigns-campaignId-contact-list.
operations:
- method: POST
name: createcontactlist
description: Create contact list
call: contact-center-contact-list-management.createcontactlist
with:
campaignId: rest.campaignId
body: rest.body
outputParameters:
- type: object
mapping: $.
- path: /v1/v3/campaign-management/campaigns/{campaignid}/contact-list/{contactlistid}/contacts
name: v3-campaign-management-campaigns-campaignid-contact-list-contactlistid-contacts
description: REST surface for v3-campaign-management-campaigns-campaignId-contact-list-contactListId-contacts.
operations:
- method: POST
name: createcontactsincontactlist
description: Create contacts within a contact list
call: contact-center-contact-list-management.createcontactsincontactlist
with:
campaignId: rest.campaignId
contactListId: rest.contactListId
body: rest.body
outputParameters:
- type: object
mapping: $.
- path: /v1/v3/campaign-management/campaigns/{campaignid}/contact-list/{contactlistid}/contacts/{contactid}
name: v3-campaign-management-campaigns-campaignid-contact-list-contactlistid-contacts
description: REST surface for v3-campaign-management-campaigns-campaignId-contact-list-contactListId-contacts-.
operations:
- method: PATCH
name: updatecontactstatusincontactlist
description: Update a contact's status within a contact list
call: contact-center-contact-list-management.updatecontactstatusincontactlist
with:
campaignId: rest.campaignId
contactListId: rest.contactListId
contactId: rest.contactId
body: rest.body
outputParameters:
- type: object
mapping: $.
- path: /v1/v3/campaign-management/campaigns/{campaignid}/contact-list/{contactlistid}/status
name: v3-campaign-management-campaigns-campaignid-contact-list-contactlistid-status
description: REST surface for v3-campaign-management-campaigns-campaignId-contact-list-contactListId-status.
operations:
- method: PATCH
name: updatecontactliststatus
description: Update contact list status
call: contact-center-contact-list-management.updatecontactliststatus
with:
campaignId: rest.campaignId
contactListId: rest.contactListId
body: rest.body
outputParameters:
- type: object
mapping: $.
- path: /v1/v3/campaign-management/campaigns/{campaignid}/contact-lists
name: v3-campaign-management-campaigns-campaignid-contact-lists
description: REST surface for v3-campaign-management-campaigns-campaignId-contact-lists.
operations:
- method: GET
name: getcontactlistsincampaign
description: Get Contact Lists within a Campaign
call: contact-center-contact-list-management.getcontactlistsincampaign
with:
campaignId: rest.campaignId
status: rest.status
source: rest.source
outputParameters:
- type: object
mapping: $.
- type: mcp
namespace: contact-center-contact-list-management-mcp
port: 9090
transport: http
description: MCP adapter for Webex Contact Center — Contact List Management. One tool per consumed operation, routed inline
through this capability's consumes block.
tools:
- name: create-contact-list
description: Create contact list
hints:
readOnly: false
destructive: false
idempotent: false
call: contact-center-contact-list-management.createcontactlist
with:
campaignId: tools.campaignId
body: tools.body
outputParameters:
- type: object
mapping: $.
- name: create-contacts-within-contact-list
description: Create contacts within a contact list
hints:
readOnly: false
destructive: false
idempotent: false
call: contact-center-contact-list-management.createcontactsincontactlist
with:
campaignId: tools.campaignId
contactListId: tools.contactListId
body: tools.body
outputParameters:
- type: object
mapping: $.
- name: update-contact-s-status-within-contact
description: Update a contact's status within a contact list
hints:
readOnly: false
destructive: false
idempotent: true
call: contact-center-contact-list-management.updatecontactstatusincontactlist
with:
campaignId: tools.campaignId
contactListId: tools.contactListId
contactId: tools.contactId
body: tools.body
outputParameters:
- type: object
mapping: $.
- name: update-contact-list-status
description: Update contact list status
hints:
readOnly: false
destructive: false
idempotent: true
call: contact-center-contact-list-management.updatecontactliststatus
with:
campaignId: tools.campaignId
contactListId: tools.contactListId
body: tools.body
outputParameters:
- type: object
mapping: $.
- name: get-contact-lists-within-campaign
description: Get Contact Lists within a Campaign
hints:
readOnly: true
destructive: false
idempotent: true
call: contact-center-contact-list-management.getcontactlistsincampaign
with:
campaignId: tools.campaignId
status: tools.status
source: tools.source
outputParameters:
- type: object
mapping: $.