Webex Contact Center — Auto CSAT

naftiko: 1.0.0-alpha2
info:
  label: Webex Contact Center — Auto CSAT
  description: 'Webex Contact Center — Auto CSAT. 8 operations. Lead operation: Create a new Auto CSAT mapped Question. Self-contained
    Naftiko capability covering one Webex business surface.'
  tags:
  - Webex
  - Auto CSAT
  created: '2026-05-19'
  modified: '2026-05-19'
binds:
- namespace: env
  keys:
    WEBEX_API_KEY: WEBEX_API_KEY
capability:
  consumes:
  - type: http
    namespace: contact-center-auto-csat
    baseUri: ''
    description: Webex Contact Center — Auto CSAT business capability. Self-contained, no shared references.
    resources:
    - name: organization-orgid-auto-csat-autoCsatId-question
      path: /organization/{orgid}/auto-csat/{autoCsatId}/question
      operations:
      - name: createconfigautocsatquestion1
        method: POST
        description: Create a new Auto CSAT mapped Question
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: autoCsatId
          in: path
          type: string
          description: Resource ID of the Auto CSAT resource
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: organization-orgid-auto-csat-autoCsatId-question-bulk
      path: /organization/{orgid}/auto-csat/{autoCsatId}/question/bulk
      operations:
      - name: saveallconfigautocsatquestion1
        method: POST
        description: Bulk save Auto CSAT mapped Question(s)
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: autoCsatId
          in: path
          type: string
          description: Resource ID of the Auto CSAT resource
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: organization-orgid-auto-csat-autoCsatId-question-id
      path: /organization/{orgid}/auto-csat/{autoCsatId}/question/{id}
      operations:
      - name: getconfigautocsatquestion1
        method: GET
        description: Get specific Auto CSAT mapped Question by ID
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: autoCsatId
          in: path
          type: string
          description: Resource ID of the Auto CSAT resource
          required: true
        - name: id
          in: path
          type: string
          description: Resource ID of the Auto CSAT mapped Question.
          required: true
      - name: deleteconfigautocsatquestion1
        method: DELETE
        description: Delete specific Auto CSAT mapped Question by ID
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: autoCsatId
          in: path
          type: string
          description: Resource ID of the Auto CSAT resource
          required: true
        - name: id
          in: path
          type: string
          description: Resource ID of the Auto CSAT mapped Question.
          required: true
    - name: organization-orgid-auto-csat-id
      path: /organization/{orgid}/auto-csat/{id}
      operations:
      - name: getconfigautocsat
        method: GET
        description: Get specific Auto CSAT resource by ID
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: id
          in: path
          type: string
          description: Resource ID of the Auto CSAT resource.
          required: true
      - name: updateconfigautocsat
        method: PUT
        description: Update specific Auto CSAT resource by ID
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: id
          in: path
          type: string
          description: Resource ID of the Auto CSAT resource.
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: organization-orgid-v2-auto-csat
      path: /organization/{orgid}/v2/auto-csat
      operations:
      - name: getallconfigwithmetadataautocsat
        method: GET
        description: List Auto CSAT resource(s)
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: filter
          in: query
          type: string
          description: 'Specify a filter based on which the results will be fetched. All the fields are supported except:
            organizationId, createdTime, lastUpdatedTime '
        - name: attributes
          in: query
          type: string
          description: Specify the attributes to be returned. By default, all attributes are returned along with the specified
            columns. All attributes are supported.
        - name: page
          in: query
          type: integer
          description: Defines the number of displayed page. The page number starts from 0.
        - name: pageSize
          in: query
          type: integer
          description: Defines the number of items to be displayed on a page. If the number specified is more than allowed
            max page size, the API will automatically adjust the page si
    - name: organization-orgid-v2-auto-csat-autoCsatId-question
      path: /organization/{orgid}/v2/auto-csat/{autoCsatId}/question
      operations:
      - name: getallconfigwithmetadataautocsatquestion1
        method: GET
        description: List Auto CSAT mapped Question(s)
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: autoCsatId
          in: path
          type: string
          description: Resource ID of the Auto CSAT resource
          required: true
        - name: filter
          in: query
          type: string
          description: 'Specify a filter based on which the results will be fetched. All the fields are supported except:
            organizationId, createdTime, lastUpdatedTime '
        - name: attributes
          in: query
          type: string
          description: Specify the attributes to be returned. By default, all attributes are returned along with the specified
            columns. All attributes are supported.(id, questionId, q
        - name: page
          in: query
          type: integer
          description: Defines the number of displayed page. The page number starts from 0.
        - name: pageSize
          in: query
          type: integer
          description: Defines the number of items to be displayed on a page. If the number specified is more than allowed
            max page size, the API will automatically adjust the page si
    authentication:
      type: bearer
      token: '{{env.WEBEX_API_KEY}}'
  exposes:
  - type: rest
    namespace: contact-center-auto-csat-rest
    port: 8080
    description: REST adapter for Webex Contact Center — Auto CSAT. One Spectral-compliant resource per consumed operation,
      prefixed with /v1.
    resources:
    - path: /v1/organization/{orgid}/auto-csat/{autocsatid}/question
      name: organization-orgid-auto-csat-autocsatid-question
      description: REST surface for organization-orgid-auto-csat-autoCsatId-question.
      operations:
      - method: POST
        name: createconfigautocsatquestion1
        description: Create a new Auto CSAT mapped Question
        call: contact-center-auto-csat.createconfigautocsatquestion1
        with:
          orgid: rest.orgid
          autoCsatId: rest.autoCsatId
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/auto-csat/{autocsatid}/question/bulk
      name: organization-orgid-auto-csat-autocsatid-question-bulk
      description: REST surface for organization-orgid-auto-csat-autoCsatId-question-bulk.
      operations:
      - method: POST
        name: saveallconfigautocsatquestion1
        description: Bulk save Auto CSAT mapped Question(s)
        call: contact-center-auto-csat.saveallconfigautocsatquestion1
        with:
          orgid: rest.orgid
          autoCsatId: rest.autoCsatId
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/auto-csat/{autocsatid}/question/{id}
      name: organization-orgid-auto-csat-autocsatid-question-id
      description: REST surface for organization-orgid-auto-csat-autoCsatId-question-id.
      operations:
      - method: GET
        name: getconfigautocsatquestion1
        description: Get specific Auto CSAT mapped Question by ID
        call: contact-center-auto-csat.getconfigautocsatquestion1
        with:
          orgid: rest.orgid
          autoCsatId: rest.autoCsatId
          id: rest.id
        outputParameters:
        - type: object
          mapping: $.
      - method: DELETE
        name: deleteconfigautocsatquestion1
        description: Delete specific Auto CSAT mapped Question by ID
        call: contact-center-auto-csat.deleteconfigautocsatquestion1
        with:
          orgid: rest.orgid
          autoCsatId: rest.autoCsatId
          id: rest.id
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/auto-csat/{id}
      name: organization-orgid-auto-csat-id
      description: REST surface for organization-orgid-auto-csat-id.
      operations:
      - method: GET
        name: getconfigautocsat
        description: Get specific Auto CSAT resource by ID
        call: contact-center-auto-csat.getconfigautocsat
        with:
          orgid: rest.orgid
          id: rest.id
        outputParameters:
        - type: object
          mapping: $.
      - method: PUT
        name: updateconfigautocsat
        description: Update specific Auto CSAT resource by ID
        call: contact-center-auto-csat.updateconfigautocsat
        with:
          orgid: rest.orgid
          id: rest.id
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/v2/auto-csat
      name: organization-orgid-v2-auto-csat
      description: REST surface for organization-orgid-v2-auto-csat.
      operations:
      - method: GET
        name: getallconfigwithmetadataautocsat
        description: List Auto CSAT resource(s)
        call: contact-center-auto-csat.getallconfigwithmetadataautocsat
        with:
          orgid: rest.orgid
          filter: rest.filter
          attributes: rest.attributes
          page: rest.page
          pageSize: rest.pageSize
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/v2/auto-csat/{autocsatid}/question
      name: organization-orgid-v2-auto-csat-autocsatid-question
      description: REST surface for organization-orgid-v2-auto-csat-autoCsatId-question.
      operations:
      - method: GET
        name: getallconfigwithmetadataautocsatquestion1
        description: List Auto CSAT mapped Question(s)
        call: contact-center-auto-csat.getallconfigwithmetadataautocsatquestion1
        with:
          orgid: rest.orgid
          autoCsatId: rest.autoCsatId
          filter: rest.filter
          attributes: rest.attributes
          page: rest.page
          pageSize: rest.pageSize
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: contact-center-auto-csat-mcp
    port: 9090
    transport: http
    description: MCP adapter for Webex Contact Center — Auto CSAT. One tool per consumed operation, routed inline through
      this capability's consumes block.
    tools:
    - name: create-new-auto-csat-mapped
      description: Create a new Auto CSAT mapped Question
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: contact-center-auto-csat.createconfigautocsatquestion1
      with:
        orgid: tools.orgid
        autoCsatId: tools.autoCsatId
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: bulk-save-auto-csat-mapped
      description: Bulk save Auto CSAT mapped Question(s)
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: contact-center-auto-csat.saveallconfigautocsatquestion1
      with:
        orgid: tools.orgid
        autoCsatId: tools.autoCsatId
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: get-specific-auto-csat-mapped
      description: Get specific Auto CSAT mapped Question by ID
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: contact-center-auto-csat.getconfigautocsatquestion1
      with:
        orgid: tools.orgid
        autoCsatId: tools.autoCsatId
        id: tools.id
      outputParameters:
      - type: object
        mapping: $.
    - name: delete-specific-auto-csat-mapped
      description: Delete specific Auto CSAT mapped Question by ID
      hints:
        readOnly: false
        destructive: true
        idempotent: true
      call: contact-center-auto-csat.deleteconfigautocsatquestion1
      with:
        orgid: tools.orgid
        autoCsatId: tools.autoCsatId
        id: tools.id
      outputParameters:
      - type: object
        mapping: $.
    - name: get-specific-auto-csat-resource
      description: Get specific Auto CSAT resource by ID
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: contact-center-auto-csat.getconfigautocsat
      with:
        orgid: tools.orgid
        id: tools.id
      outputParameters:
      - type: object
        mapping: $.
    - name: update-specific-auto-csat-resource
      description: Update specific Auto CSAT resource by ID
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: contact-center-auto-csat.updateconfigautocsat
      with:
        orgid: tools.orgid
        id: tools.id
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: list-auto-csat-resource-s
      description: List Auto CSAT resource(s)
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: contact-center-auto-csat.getallconfigwithmetadataautocsat
      with:
        orgid: tools.orgid
        filter: tools.filter
        attributes: tools.attributes
        page: tools.page
        pageSize: tools.pageSize
      outputParameters:
      - type: object
        mapping: $.
    - name: list-auto-csat-mapped-question-s
      description: List Auto CSAT mapped Question(s)
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: contact-center-auto-csat.getallconfigwithmetadataautocsatquestion1
      with:
        orgid: tools.orgid
        autoCsatId: tools.autoCsatId
        filter: tools.filter
        attributes: tools.attributes
        page: tools.page
        pageSize: tools.pageSize
      outputParameters:
      - type: object
        mapping: $.