Unified.to API — ticketing

naftiko: 1.0.0-alpha2
info:
  label: Unified.to  API — ticketing
  description: 'Unified.to  API — ticketing. 24 operations. Lead operation: List all categories. Self-contained Naftiko capability
    covering one Unified To business surface.'
  tags:
  - Unified To
  - ticketing
  created: '2026-05-19'
  modified: '2026-05-19'
binds:
- namespace: env
  keys:
    UNIFIED_TO_API_KEY: UNIFIED_TO_API_KEY
capability:
  consumes:
  - type: http
    namespace: it-ops-ticketing
    baseUri: https://api.unified.to
    description: Unified.to  API — ticketing business capability. Self-contained, no shared references.
    resources:
    - name: ticketing-connection_id-category
      path: /ticketing/{connection_id}/category
      operations:
      - name: listticketingcategories
        method: GET
        description: List all categories
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: limit
          in: query
          type: number
        - name: offset
          in: query
          type: number
        - name: updated_gte
          in: query
          type: string
          description: Return only results whose updated date is equal or greater to this value (ISO-8601 / YYYY-MM-DDTHH:MM:SSZ
            format)
        - name: sort
          in: query
          type: string
        - name: order
          in: query
          type: string
        - name: query
          in: query
          type: string
          description: Query string to search. eg. email address or name
        - name: parent_id
          in: query
          type: string
          description: The parent ID to filter by
        - name: fields
          in: query
          type: array
          description: Fields to return
        - name: raw
          in: query
          type: string
          description: 'Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters:
            foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar'
        - name: connection_id
          in: path
          type: string
          description: ID of the connection
          required: true
      - name: createticketingcategory
        method: POST
        description: Create a category
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: fields
          in: query
          type: array
          description: Fields to return
        - name: raw
          in: query
          type: string
          description: 'Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters:
            foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar'
        - name: connection_id
          in: path
          type: string
          description: ID of the connection
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: ticketing-connection_id-category-id
      path: /ticketing/{connection_id}/category/{id}
      operations:
      - name: removeticketingcategory
        method: DELETE
        description: Remove a category
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: connection_id
          in: path
          type: string
          description: ID of the connection
          required: true
        - name: id
          in: path
          type: string
          description: ID of the Category
          required: true
      - name: getticketingcategory
        method: GET
        description: Retrieve a category
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: fields
          in: query
          type: array
          description: Fields to return
        - name: raw
          in: query
          type: string
          description: 'Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters:
            foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar'
        - name: connection_id
          in: path
          type: string
          description: ID of the connection
          required: true
        - name: id
          in: path
          type: string
          description: ID of the Category
          required: true
      - name: patchticketingcategory
        method: PATCH
        description: Update a category
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: fields
          in: query
          type: array
          description: Fields to return
        - name: raw
          in: query
          type: string
          description: 'Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters:
            foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar'
        - name: connection_id
          in: path
          type: string
          description: ID of the connection
          required: true
        - name: id
          in: path
          type: string
          description: ID of the Category
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
      - name: updateticketingcategory
        method: PUT
        description: Update a category
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: fields
          in: query
          type: array
          description: Fields to return
        - name: raw
          in: query
          type: string
          description: 'Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters:
            foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar'
        - name: connection_id
          in: path
          type: string
          description: ID of the connection
          required: true
        - name: id
          in: path
          type: string
          description: ID of the Category
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: ticketing-connection_id-customer
      path: /ticketing/{connection_id}/customer
      operations:
      - name: listticketingcustomers
        method: GET
        description: List all customers
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: limit
          in: query
          type: number
        - name: offset
          in: query
          type: number
        - name: updated_gte
          in: query
          type: string
          description: Return only results whose updated date is equal or greater to this value (ISO-8601 / YYYY-MM-DDTHH:MM:SSZ
            format)
        - name: sort
          in: query
          type: string
        - name: order
          in: query
          type: string
        - name: query
          in: query
          type: string
          description: Query string to search. eg. email address or name
        - name: fields
          in: query
          type: array
          description: Fields to return
        - name: raw
          in: query
          type: string
          description: 'Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters:
            foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar'
        - name: connection_id
          in: path
          type: string
          description: ID of the connection
          required: true
      - name: createticketingcustomer
        method: POST
        description: Create a customer
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: fields
          in: query
          type: array
          description: Fields to return
        - name: raw
          in: query
          type: string
          description: 'Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters:
            foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar'
        - name: connection_id
          in: path
          type: string
          description: ID of the connection
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: ticketing-connection_id-customer-id
      path: /ticketing/{connection_id}/customer/{id}
      operations:
      - name: removeticketingcustomer
        method: DELETE
        description: Remove a customer
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: connection_id
          in: path
          type: string
          description: ID of the connection
          required: true
        - name: id
          in: path
          type: string
          description: ID of the Customer
          required: true
      - name: getticketingcustomer
        method: GET
        description: Retrieve a customer
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: fields
          in: query
          type: array
          description: Fields to return
        - name: raw
          in: query
          type: string
          description: 'Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters:
            foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar'
        - name: connection_id
          in: path
          type: string
          description: ID of the connection
          required: true
        - name: id
          in: path
          type: string
          description: ID of the Customer
          required: true
      - name: patchticketingcustomer
        method: PATCH
        description: Update a customer
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: fields
          in: query
          type: array
          description: Fields to return
        - name: raw
          in: query
          type: string
          description: 'Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters:
            foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar'
        - name: connection_id
          in: path
          type: string
          description: ID of the connection
          required: true
        - name: id
          in: path
          type: string
          description: ID of the Customer
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
      - name: updateticketingcustomer
        method: PUT
        description: Update a customer
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: fields
          in: query
          type: array
          description: Fields to return
        - name: raw
          in: query
          type: string
          description: 'Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters:
            foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar'
        - name: connection_id
          in: path
          type: string
          description: ID of the connection
          required: true
        - name: id
          in: path
          type: string
          description: ID of the Customer
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: ticketing-connection_id-note
      path: /ticketing/{connection_id}/note
      operations:
      - name: listticketingnotes
        method: GET
        description: List all notes
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: limit
          in: query
          type: number
        - name: offset
          in: query
          type: number
        - name: updated_gte
          in: query
          type: string
          description: Return only results whose updated date is equal or greater to this value (ISO-8601 / YYYY-MM-DDTHH:MM:SSZ
            format)
        - name: sort
          in: query
          type: string
        - name: order
          in: query
          type: string
        - name: query
          in: query
          type: string
          description: Query string to search. eg. email address or name
        - name: ticket_id
          in: query
          type: string
          description: The ticket ID to filter by
        - name: customer_id
          in: query
          type: string
          description: The customer ID to filter by
        - name: fields
          in: query
          type: array
          description: Fields to return
        - name: raw
          in: query
          type: string
          description: 'Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters:
            foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar'
        - name: connection_id
          in: path
          type: string
          description: ID of the connection
          required: true
      - name: createticketingnote
        method: POST
        description: Create a note
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: fields
          in: query
          type: array
          description: Fields to return
        - name: raw
          in: query
          type: string
          description: 'Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters:
            foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar'
        - name: connection_id
          in: path
          type: string
          description: ID of the connection
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: ticketing-connection_id-note-id
      path: /ticketing/{connection_id}/note/{id}
      operations:
      - name: removeticketingnote
        method: DELETE
        description: Remove a note
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: connection_id
          in: path
          type: string
          description: ID of the connection
          required: true
        - name: id
          in: path
          type: string
          description: ID of the Note
          required: true
      - name: getticketingnote
        method: GET
        description: Retrieve a note
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: fields
          in: query
          type: array
          description: Fields to return
        - name: raw
          in: query
          type: string
          description: 'Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters:
            foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar'
        - name: connection_id
          in: path
          type: string
          description: ID of the connection
          required: true
        - name: id
          in: path
          type: string
          description: ID of the Note
          required: true
      - name: patchticketingnote
        method: PATCH
        description: Update a note
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: fields
          in: query
          type: array
          description: Fields to return
        - name: raw
          in: query
          type: string
          description: 'Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters:
            foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar'
        - name: connection_id
          in: path
          type: string
          description: ID of the connection
          required: true
        - name: id
          in: path
          type: string
          description: ID of the Note
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
      - name: updateticketingnote
        method: PUT
        description: Update a note
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: fields
          in: query
          type: array
          description: Fields to return
        - name: raw
          in: query
          type: string
          description: 'Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters:
            foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar'
        - name: connection_id
          in: path
          type: string
          description: ID of the connection
          required: true
        - name: id
          in: path
          type: string
          description: ID of the Note
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: ticketing-connection_id-ticket
      path: /ticketing/{connection_id}/ticket
      operations:
      - name: listticketingtickets
        method: GET
        description: List all tickets
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: limit
          in: query
          type: number
        - name: offset
          in: query
          type: number
        - name: updated_gte
          in: query
          type: string
          description: Return only results whose updated date is equal or greater to this value (ISO-8601 / YYYY-MM-DDTHH:MM:SSZ
            format)
        - name: sort
          in: query
          type: string
        - name: order
          in: query
          type: string
        - name: query
          in: query
          type: string
          description: Query string to search. eg. email address or name
        - name: customer_id
          in: query
          type: string
          description: The customer ID to filter by
        - name: user_id
          in: query
          type: string
          description: The user/employee ID to filter by (reference to HrisEmployee)
        - name: fields
          in: query
          type: array
          description: Fields to return
        - name: raw
          in: query
          type: string
          description: 'Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters:
            foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar'
        - name: connection_id
          in: path
          type: string
          description: ID of the connection
          required: true
      - name: createticketingticket
        method: POST
        description: Create a ticket
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: fields
          in: query
          type: array
          description: Fields to return
        - name: raw
          in: query
          type: string
          description: 'Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters:
            foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar'
        - name: connection_id
          in: path
          type: string
          description: ID of the connection
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: ticketing-connection_id-ticket-id
      path: /ticketing/{connection_id}/ticket/{id}
      operations:
      - name: removeticketingticket
        method: DELETE
        description: Remove a ticket
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: connection_id
          in: path
          type: string
          description: ID of the connection
          required: true
        - name: id
          in: path
          type: string
          description: ID of the Ticket
          required: true
      - name: getticketingticket
        method: GET
        description: Retrieve a ticket
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: fields
          in: query
          type: array
          description: Fields to return
        - name: raw
          in: query
          type: string
          description: 'Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters:
            foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar'
        - name: connection_id
          in: path
          type: string
          description: ID of the connection
          required: true
        - name: id
          in: path
          type: string
          description: ID of the Ticket
          required: true
      - name: patchticketingticket
        method: PATCH
        description: Update a ticket
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: fields
          in: query
          type: array
          description: Fields to return
        - name: raw
          in: query
          type: string
          description: 'Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters:
            foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar'
        - name: connection_id
          in: path
          type: string
          description: ID of the connection
          required: true
        - name: id
          in: path
          type: string
          description: ID of the Ticket
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
      - name: updateticketingticket
        method: PUT
        description: Update a ticket
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: fields
          in: query
          type: array
          description: Fields to return
        - name: raw
          in: query
          type: string
          description: 'Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters:
            foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar'
        - name: connection_id
          in: path
          type: string
          description: ID of the connection
          required: true
        - name: id
          in: path
          type: string
          description: ID of the Ticket
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    authentication:
      type: apikey
      key: authorization
      value: '{{env.UNIFIED_TO_API_KEY}}'
      placement: header
  exposes:
  - type: rest
    namespace: it-ops-ticketing-rest
    port: 8080
    description: REST adapter for Unified.to  API — ticketing. One Spectral-compliant resource per consumed operation, prefixed
      with /v1.
    resources:
    - path: /v1/ticketing/{connection-id}/category
      name: ticketing-connection-id-category
      description: REST surface for ticketing-connection_id-category.
      operations:
      - method: GET
        name: listticketingcategories
        description: List all categories
        call: it-ops-ticketing.listticketingcategories
        with:
          limit: rest.limit
          offset: rest.offset
          updated_gte: rest.updated_gte
          sort: rest.sort
          order: rest.order
          query: rest.query
          parent_id: rest.parent_id
          fields: rest.fields
          raw: rest.raw
          connection_id: rest.connection_id
        outputParameters:
        - type: object
          mapping: $.
      - method: POST
        name: createticketingcategory
        description: Create a category
        call: it-ops-ticketing.createticketingcategory
        with:
          fields: rest.fields
          raw: rest.raw
          connection_id: rest.connection_id
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/ticketing/{connection-id}/category/{id}
      name: ticketing-connection-id-category-id
      description: REST surface for ticketing-connection_id-category-id.
      operations:
      - method: DELETE
        name: removeticketingcategory
        description: Remove a category
        call: it-ops-ticketing.removeticketingcategory
        with:
          connection_id: rest.connection_id
          id: rest.id
        outputParameters:
        - type: object
          mapping: $.
      - method: GET
        name: getticketingcategory
        description: Retrieve a category
        call: it-ops-ticketing.getticketingcategory
        with:
          fields: rest.fields
          raw: rest.raw
          connection_id: rest.connection_id
          id: rest.id
        outputParameters:
        - type: object
          mapping: $.
      - method: PATCH
        name: patchticketingcategory
        description: Update a category
        call: it-ops-ticketing.patchticketingcategory
        with:
          fields: rest.fields
          raw: rest.raw
          connection_id: rest.connection_id
          id: rest.id
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
      - method: PUT
        name: updateticketingcategory
        description: Update a category
        call: it-ops-ticketing.updateticketingcategory
        with:
          fields: rest.fields
          raw: rest.raw
          connection_id: rest.connection_id
          id: rest.id
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/ticketing/{connection-id}/customer
      name: ticketing-connection-id-customer
      description: REST surface for ticketing-connection_id-customer.
      operations:
      - method: GET
        name: listticketingcustomers
        description: List all customers
        call: it-ops-ticketing.listticketingcustomers
        with:
          limit: rest.limit
          offset: rest.offset
          updated_gte: rest.updated_gte
          sort: rest.sort
          order: rest.order
          query: rest.query
          fields: rest.fields
          raw: rest.raw
          connection_id: rest.connection_id
        outputParameters:
        - type: object
          mapping: $.
      - method: POST
        name: createticketingcustomer
        description: Create a customer
        call: it-ops-ticketing.createticketingcustomer
        with:
          fields: rest.fields
          raw: rest.raw
          connection_id: rest.connection_id
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/ticketing/{connection-id}/customer/{id}
      name: ticketing-connection-id-customer-id
      description: REST surface for ticketing-connection_id-customer-id.
      operations:
      - method: DELETE
        name: removeticketingcustomer
        description: Remove a customer
        call: it-ops-ticketing.removeticketingcustomer
        with:
          connection_id: rest.connection_id
          id: rest.id
        outputParameters:
        - type: object
          mapping: $.
      - method: GET
        name: getticketingcustomer
        description: Retrieve a customer
        call: it-ops-ticketing.getticketingcustomer
        with:
          fields: rest.fields
          raw: rest.raw
          connection_id: rest.connection_id
          id: rest.id
        outputParameters:
        - type: object
          mapping: $.
      - method: PATCH
        name: patchticketingcustomer
        description: Update a customer
        call: it-ops-ticketing.patchticketingcustomer
        with:
          fields: rest.fields
          raw: rest.raw
          connection_id: rest.connection_id
          id: rest.id
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
      - method: PUT
        name: updateticketingcustomer
        description: Update a customer
        call: it-ops-ticketing.updateticketingcustomer
        with:
          fields: rest.fields
          raw: rest.raw
          connection_id: rest.connection_id
          id: rest.id
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/ticketing/{connection-id}/note
      name: ticketing-connection-id-note
      description: REST surface for ticketing-connection_id-note.
      operations:
      - method: GET
        name: listticketingnotes
        description: List all notes
        call: it-ops-ticketing.listticketingnotes
        with:
          limit: rest.limit
          offset: rest.offset
          updated_gte: rest.updated_gte
          sort: rest.sort
          order: rest.order
          query: rest.query
          ticket_id: rest.ticket_id
          customer_id: rest.customer_id
          fields: rest.fields
          raw: rest.raw
          connection_id: rest.connection_id
        outputParameters:
        - type: object
          mapping: $.
      - method: POST
        name: createticketingnote
        description: Create a note
        call: it-ops-ticketing.createticketingnote
        with:
          fields: rest.fields
          raw: rest.raw
          connection_id: rest.connection_id
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/ticketing/{connection-id}/note/{id}
      name: ticketing-connection-id-note-id
      description: REST surface for ticketing-connection_id-note-id.
      operations:
      - method: DELETE
        name: removeticketingnote
        description: Remove a note
        call: it-ops-ticketing.removeticketingnote
        with:
          connection_id: rest.connection_id
          id: rest.id
        outputParameters:
        - type: object
          mapping: $.
      - method: GET
        name: getticketingnote
        description: Retrieve a note
        call: it-ops-ticketing.getticketingnote
        with:
          fields: rest.fields
          raw: rest.raw
          connection_id: rest.connection_id
          id: rest.id
        outputParameters:
        - type: object
          mapping: $.
      - method: PATCH
        name: patchticketingnote
        description: Update a note
        call: it-ops-ticketing.patchticketingnote
        with:
          fields: rest.fields
          raw: rest.raw
          connection_id: rest.connection_id
          id: rest.id
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
      - method: PUT
        name: updateticketingnote
        description: Update a note
        call: it-ops-ticketing.updateticketingnote
        with:
          fields: rest.fields
          raw: rest.raw
          connection_id: rest.connection_id
          id: rest.id
   

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# Full source: https://raw.githubusercontent.com/api-evangelist/unified-to/refs/heads/main/capabilities/it-ops-ticketing.yaml