Unified.to · Capability

Unified.to API — note

Unified.to API — note. 6 operations. Lead operation: List all notes. Self-contained Naftiko capability covering one Unified To business surface.

Run with Naftiko Unified Tonote

What You Can Do

GET
Listticketingnotes — List all notes
/v1/ticketing/{connection-id}/note
POST
Createticketingnote — Create a note
/v1/ticketing/{connection-id}/note
DELETE
Removeticketingnote — Remove a note
/v1/ticketing/{connection-id}/note/{id}
GET
Getticketingnote — Retrieve a note
/v1/ticketing/{connection-id}/note/{id}
PATCH
Patchticketingnote — Update a note
/v1/ticketing/{connection-id}/note/{id}
PUT
Updateticketingnote — Update a note
/v1/ticketing/{connection-id}/note/{id}

MCP Tools

list-all-notes

List all notes

read-only idempotent
create-note

Create a note

remove-note

Remove a note

idempotent
retrieve-note

Retrieve a note

read-only idempotent
update-note

Update a note

idempotent
update-note-2

Update a note

idempotent

Capability Spec

it-ops-note.yaml Raw ↑
naftiko: 1.0.0-alpha2
info:
  label: Unified.to  API — note
  description: 'Unified.to  API — note. 6 operations. Lead operation: List all notes. Self-contained Naftiko capability covering
    one Unified To business surface.'
  tags:
  - Unified To
  - note
  created: '2026-05-19'
  modified: '2026-05-19'
binds:
- namespace: env
  keys:
    UNIFIED_TO_API_KEY: UNIFIED_TO_API_KEY
capability:
  consumes:
  - type: http
    namespace: it-ops-note
    baseUri: https://api.unified.to
    description: Unified.to  API — note business capability. Self-contained, no shared references.
    resources:
    - name: ticketing-connection_id-note
      path: /ticketing/{connection_id}/note
      operations:
      - name: listticketingnotes
        method: GET
        description: List all notes
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: limit
          in: query
          type: number
        - name: offset
          in: query
          type: number
        - name: updated_gte
          in: query
          type: string
          description: Return only results whose updated date is equal or greater to this value (ISO-8601 / YYYY-MM-DDTHH:MM:SSZ
            format)
        - name: sort
          in: query
          type: string
        - name: order
          in: query
          type: string
        - name: query
          in: query
          type: string
          description: Query string to search. eg. email address or name
        - name: ticket_id
          in: query
          type: string
          description: The ticket ID to filter by
        - name: customer_id
          in: query
          type: string
          description: The customer ID to filter by
        - name: fields
          in: query
          type: array
          description: Fields to return
        - name: raw
          in: query
          type: string
          description: 'Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters:
            foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar'
        - name: connection_id
          in: path
          type: string
          description: ID of the connection
          required: true
      - name: createticketingnote
        method: POST
        description: Create a note
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: fields
          in: query
          type: array
          description: Fields to return
        - name: raw
          in: query
          type: string
          description: 'Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters:
            foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar'
        - name: connection_id
          in: path
          type: string
          description: ID of the connection
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: ticketing-connection_id-note-id
      path: /ticketing/{connection_id}/note/{id}
      operations:
      - name: removeticketingnote
        method: DELETE
        description: Remove a note
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: connection_id
          in: path
          type: string
          description: ID of the connection
          required: true
        - name: id
          in: path
          type: string
          description: ID of the Note
          required: true
      - name: getticketingnote
        method: GET
        description: Retrieve a note
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: fields
          in: query
          type: array
          description: Fields to return
        - name: raw
          in: query
          type: string
          description: 'Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters:
            foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar'
        - name: connection_id
          in: path
          type: string
          description: ID of the connection
          required: true
        - name: id
          in: path
          type: string
          description: ID of the Note
          required: true
      - name: patchticketingnote
        method: PATCH
        description: Update a note
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: fields
          in: query
          type: array
          description: Fields to return
        - name: raw
          in: query
          type: string
          description: 'Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters:
            foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar'
        - name: connection_id
          in: path
          type: string
          description: ID of the connection
          required: true
        - name: id
          in: path
          type: string
          description: ID of the Note
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
      - name: updateticketingnote
        method: PUT
        description: Update a note
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: fields
          in: query
          type: array
          description: Fields to return
        - name: raw
          in: query
          type: string
          description: 'Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters:
            foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar'
        - name: connection_id
          in: path
          type: string
          description: ID of the connection
          required: true
        - name: id
          in: path
          type: string
          description: ID of the Note
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    authentication:
      type: apikey
      key: authorization
      value: '{{env.UNIFIED_TO_API_KEY}}'
      placement: header
  exposes:
  - type: rest
    namespace: it-ops-note-rest
    port: 8080
    description: REST adapter for Unified.to  API — note. One Spectral-compliant resource per consumed operation, prefixed
      with /v1.
    resources:
    - path: /v1/ticketing/{connection-id}/note
      name: ticketing-connection-id-note
      description: REST surface for ticketing-connection_id-note.
      operations:
      - method: GET
        name: listticketingnotes
        description: List all notes
        call: it-ops-note.listticketingnotes
        with:
          limit: rest.limit
          offset: rest.offset
          updated_gte: rest.updated_gte
          sort: rest.sort
          order: rest.order
          query: rest.query
          ticket_id: rest.ticket_id
          customer_id: rest.customer_id
          fields: rest.fields
          raw: rest.raw
          connection_id: rest.connection_id
        outputParameters:
        - type: object
          mapping: $.
      - method: POST
        name: createticketingnote
        description: Create a note
        call: it-ops-note.createticketingnote
        with:
          fields: rest.fields
          raw: rest.raw
          connection_id: rest.connection_id
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/ticketing/{connection-id}/note/{id}
      name: ticketing-connection-id-note-id
      description: REST surface for ticketing-connection_id-note-id.
      operations:
      - method: DELETE
        name: removeticketingnote
        description: Remove a note
        call: it-ops-note.removeticketingnote
        with:
          connection_id: rest.connection_id
          id: rest.id
        outputParameters:
        - type: object
          mapping: $.
      - method: GET
        name: getticketingnote
        description: Retrieve a note
        call: it-ops-note.getticketingnote
        with:
          fields: rest.fields
          raw: rest.raw
          connection_id: rest.connection_id
          id: rest.id
        outputParameters:
        - type: object
          mapping: $.
      - method: PATCH
        name: patchticketingnote
        description: Update a note
        call: it-ops-note.patchticketingnote
        with:
          fields: rest.fields
          raw: rest.raw
          connection_id: rest.connection_id
          id: rest.id
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
      - method: PUT
        name: updateticketingnote
        description: Update a note
        call: it-ops-note.updateticketingnote
        with:
          fields: rest.fields
          raw: rest.raw
          connection_id: rest.connection_id
          id: rest.id
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: it-ops-note-mcp
    port: 9090
    transport: http
    description: MCP adapter for Unified.to  API — note. One tool per consumed operation, routed inline through this capability's
      consumes block.
    tools:
    - name: list-all-notes
      description: List all notes
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: it-ops-note.listticketingnotes
      with:
        limit: tools.limit
        offset: tools.offset
        updated_gte: tools.updated_gte
        sort: tools.sort
        order: tools.order
        query: tools.query
        ticket_id: tools.ticket_id
        customer_id: tools.customer_id
        fields: tools.fields
        raw: tools.raw
        connection_id: tools.connection_id
      outputParameters:
      - type: object
        mapping: $.
    - name: create-note
      description: Create a note
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: it-ops-note.createticketingnote
      with:
        fields: tools.fields
        raw: tools.raw
        connection_id: tools.connection_id
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: remove-note
      description: Remove a note
      hints:
        readOnly: false
        destructive: true
        idempotent: true
      call: it-ops-note.removeticketingnote
      with:
        connection_id: tools.connection_id
        id: tools.id
      outputParameters:
      - type: object
        mapping: $.
    - name: retrieve-note
      description: Retrieve a note
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: it-ops-note.getticketingnote
      with:
        fields: tools.fields
        raw: tools.raw
        connection_id: tools.connection_id
        id: tools.id
      outputParameters:
      - type: object
        mapping: $.
    - name: update-note
      description: Update a note
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: it-ops-note.patchticketingnote
      with:
        fields: tools.fields
        raw: tools.raw
        connection_id: tools.connection_id
        id: tools.id
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: update-note-2
      description: Update a note
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: it-ops-note.updateticketingnote
      with:
        fields: tools.fields
        raw: tools.raw
        connection_id: tools.connection_id
        id: tools.id
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.