Twilio · Capability

Twilio Flex API — Interactions

Twilio Flex API — Interactions. 5 operations. Lead operation: Twilio Create an Interaction. Self-contained Naftiko capability covering one Twilio business surface.

Run with Naftiko TwilioInteractions

What You Can Do

POST
Createinteraction — Twilio Create an Interaction
/v1/interactions
GET
Fetchinteraction — Twilio Fetch an Interaction
/v1/interactions/{interactionsid}
GET
Listinteractionchannels — Twilio List Interaction Channels
/v1/interactions/{interactionsid}/channels
GET
Fetchinteractionchannel — Twilio Fetch an Interaction Channel
/v1/interactions/{interactionsid}/channels/{channelsid}
POST
Updateinteractionchannel — Twilio Update an Interaction Channel
/v1/interactions/{interactionsid}/channels/{channelsid}

MCP Tools

twilio-create-interaction

Twilio Create an Interaction

twilio-fetch-interaction

Twilio Fetch an Interaction

read-only idempotent
twilio-list-interaction-channels

Twilio List Interaction Channels

read-only idempotent
twilio-fetch-interaction-channel

Twilio Fetch an Interaction Channel

read-only idempotent
twilio-update-interaction-channel

Twilio Update an Interaction Channel

Capability Spec

flex-interactions.yaml Raw ↑
naftiko: 1.0.0-alpha2
info:
  label: Twilio Flex API — Interactions
  description: 'Twilio Flex API — Interactions. 5 operations. Lead operation: Twilio Create an Interaction. Self-contained
    Naftiko capability covering one Twilio business surface.'
  tags:
  - Twilio
  - Interactions
  created: '2026-05-19'
  modified: '2026-05-19'
binds:
- namespace: env
  keys:
    TWILIO_API_KEY: TWILIO_API_KEY
capability:
  consumes:
  - type: http
    namespace: flex-interactions
    baseUri: https://flex-api.twilio.com/v1
    description: Twilio Flex API — Interactions business capability. Self-contained, no shared references.
    resources:
    - name: Interactions
      path: /Interactions
      operations:
      - name: createinteraction
        method: POST
        description: Twilio Create an Interaction
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: Interactions-InteractionSid
      path: /Interactions/{InteractionSid}
      operations:
      - name: fetchinteraction
        method: GET
        description: Twilio Fetch an Interaction
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: InteractionSid
          in: path
          type: string
          required: true
    - name: Interactions-InteractionSid-Channels
      path: /Interactions/{InteractionSid}/Channels
      operations:
      - name: listinteractionchannels
        method: GET
        description: Twilio List Interaction Channels
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: InteractionSid
          in: path
          type: string
          required: true
    - name: Interactions-InteractionSid-Channels-ChannelSid
      path: /Interactions/{InteractionSid}/Channels/{ChannelSid}
      operations:
      - name: fetchinteractionchannel
        method: GET
        description: Twilio Fetch an Interaction Channel
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: InteractionSid
          in: path
          type: string
          required: true
        - name: ChannelSid
          in: path
          type: string
          required: true
      - name: updateinteractionchannel
        method: POST
        description: Twilio Update an Interaction Channel
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: InteractionSid
          in: path
          type: string
          required: true
        - name: ChannelSid
          in: path
          type: string
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    authentication:
      type: basic
      username: '{{env.TWILIO_USER}}'
      password: '{{env.TWILIO_PASS}}'
  exposes:
  - type: rest
    namespace: flex-interactions-rest
    port: 8080
    description: REST adapter for Twilio Flex API — Interactions. One Spectral-compliant resource per consumed operation,
      prefixed with /v1.
    resources:
    - path: /v1/interactions
      name: interactions
      description: REST surface for Interactions.
      operations:
      - method: POST
        name: createinteraction
        description: Twilio Create an Interaction
        call: flex-interactions.createinteraction
        with:
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/interactions/{interactionsid}
      name: interactions-interactionsid
      description: REST surface for Interactions-InteractionSid.
      operations:
      - method: GET
        name: fetchinteraction
        description: Twilio Fetch an Interaction
        call: flex-interactions.fetchinteraction
        with:
          InteractionSid: rest.InteractionSid
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/interactions/{interactionsid}/channels
      name: interactions-interactionsid-channels
      description: REST surface for Interactions-InteractionSid-Channels.
      operations:
      - method: GET
        name: listinteractionchannels
        description: Twilio List Interaction Channels
        call: flex-interactions.listinteractionchannels
        with:
          InteractionSid: rest.InteractionSid
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/interactions/{interactionsid}/channels/{channelsid}
      name: interactions-interactionsid-channels-channelsid
      description: REST surface for Interactions-InteractionSid-Channels-ChannelSid.
      operations:
      - method: GET
        name: fetchinteractionchannel
        description: Twilio Fetch an Interaction Channel
        call: flex-interactions.fetchinteractionchannel
        with:
          InteractionSid: rest.InteractionSid
          ChannelSid: rest.ChannelSid
        outputParameters:
        - type: object
          mapping: $.
      - method: POST
        name: updateinteractionchannel
        description: Twilio Update an Interaction Channel
        call: flex-interactions.updateinteractionchannel
        with:
          InteractionSid: rest.InteractionSid
          ChannelSid: rest.ChannelSid
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: flex-interactions-mcp
    port: 9090
    transport: http
    description: MCP adapter for Twilio Flex API — Interactions. One tool per consumed operation, routed inline through this
      capability's consumes block.
    tools:
    - name: twilio-create-interaction
      description: Twilio Create an Interaction
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: flex-interactions.createinteraction
      with:
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: twilio-fetch-interaction
      description: Twilio Fetch an Interaction
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: flex-interactions.fetchinteraction
      with:
        InteractionSid: tools.InteractionSid
      outputParameters:
      - type: object
        mapping: $.
    - name: twilio-list-interaction-channels
      description: Twilio List Interaction Channels
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: flex-interactions.listinteractionchannels
      with:
        InteractionSid: tools.InteractionSid
      outputParameters:
      - type: object
        mapping: $.
    - name: twilio-fetch-interaction-channel
      description: Twilio Fetch an Interaction Channel
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: flex-interactions.fetchinteractionchannel
      with:
        InteractionSid: tools.InteractionSid
        ChannelSid: tools.ChannelSid
      outputParameters:
      - type: object
        mapping: $.
    - name: twilio-update-interaction-channel
      description: Twilio Update an Interaction Channel
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: flex-interactions.updateinteractionchannel
      with:
        InteractionSid: tools.InteractionSid
        ChannelSid: tools.ChannelSid
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.