Sorry Incident Communications
Unified capability for automated incident communication workflows using the Sorry™ API. Enables DevOps and support teams to programmatically manage status pages, publish incident notices, post updates as incidents evolve, and manage subscriber notifications during service disruptions and maintenance windows.
What You Can Do
MCP Tools
list-status-pages
List all status pages in the Sorry account. Use to find page IDs for subsequent operations during incident response.
list-components
List all components for a status page. Use to identify affected components before creating incident notices.
create-incident-notice
Create an incident notice on a status page to notify customers of an unplanned outage or service degradation. Use for incident declaration.
list-notices
List all notices for a status page. Use to find active incidents or review recent maintenance windows.
update-incident-state
Update the state or details of an existing incident notice. Use to progress an incident through monitoring, resolved, or completed states.
publish-incident-update
Publish a new status update to an existing incident notice. Use to keep customers informed as the incident investigation progresses.
list-subscribers
List subscribers for a status page. Use to understand notification reach before publishing a major incident notice.
add-subscriber
Add a new subscriber to receive status page notifications via email or SMS.