ServiceNow · Capability

ServiceNow Contact API — Contact

ServiceNow Contact API — Contact. 3 operations. Lead operation: Servicenow Retrieve Contacts. Self-contained Naftiko capability covering one Servicenow business surface.

Run with Naftiko ServicenowContact

What You Can Do

GET
Getcontacts — Servicenow Retrieve Contacts
/v1/contact
POST
Createcontact — Servicenow Create a Contact
/v1/contact
GET
Getcontactbyid — Servicenow Retrieve a Specific Contact
/v1/contact/{id}

MCP Tools

servicenow-retrieve-contacts

Servicenow Retrieve Contacts

read-only idempotent
servicenow-create-contact

Servicenow Create a Contact

servicenow-retrieve-specific-contact

Servicenow Retrieve a Specific Contact

read-only idempotent

Capability Spec

contact-contact.yaml Raw ↑
naftiko: 1.0.0-alpha2
info:
  label: ServiceNow Contact API — Contact
  description: 'ServiceNow Contact API — Contact. 3 operations. Lead operation: Servicenow Retrieve Contacts. Self-contained
    Naftiko capability covering one Servicenow business surface.'
  tags:
  - Servicenow
  - Contact
  created: '2026-05-19'
  modified: '2026-05-19'
binds:
- namespace: env
  keys:
    SERVICENOW_API_KEY: SERVICENOW_API_KEY
capability:
  consumes:
  - type: http
    namespace: contact-contact
    baseUri: https://{instance}.servicenow.com/api/now
    description: ServiceNow Contact API — Contact business capability. Self-contained, no shared references.
    resources:
    - name: contact
      path: /contact
      operations:
      - name: getcontacts
        method: GET
        description: Servicenow Retrieve Contacts
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: sysparm_query
          in: query
          type: string
          description: Encoded query used to filter the result set. Supports order by using ORDERBY and ORDERBYDESC clauses.
        - name: sysparm_limit
          in: query
          type: integer
          description: Maximum number of records to return
        - name: sysparm_offset
          in: query
          type: integer
          description: Starting record index for pagination (do not pass negative numbers)
      - name: createcontact
        method: POST
        description: Servicenow Create a Contact
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: contact-id
      path: /contact/{id}
      operations:
      - name: getcontactbyid
        method: GET
        description: Servicenow Retrieve a Specific Contact
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: id
          in: path
          type: string
          description: Sys_id of the contact to retrieve
          required: true
    authentication:
      type: basic
      username: '{{env.SERVICENOW_USER}}'
      password: '{{env.SERVICENOW_PASS}}'
  exposes:
  - type: rest
    namespace: contact-contact-rest
    port: 8080
    description: REST adapter for ServiceNow Contact API — Contact. One Spectral-compliant resource per consumed operation,
      prefixed with /v1.
    resources:
    - path: /v1/contact
      name: contact
      description: REST surface for contact.
      operations:
      - method: GET
        name: getcontacts
        description: Servicenow Retrieve Contacts
        call: contact-contact.getcontacts
        with:
          sysparm_query: rest.sysparm_query
          sysparm_limit: rest.sysparm_limit
          sysparm_offset: rest.sysparm_offset
        outputParameters:
        - type: object
          mapping: $.
      - method: POST
        name: createcontact
        description: Servicenow Create a Contact
        call: contact-contact.createcontact
        with:
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/contact/{id}
      name: contact-id
      description: REST surface for contact-id.
      operations:
      - method: GET
        name: getcontactbyid
        description: Servicenow Retrieve a Specific Contact
        call: contact-contact.getcontactbyid
        with:
          id: rest.id
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: contact-contact-mcp
    port: 9090
    transport: http
    description: MCP adapter for ServiceNow Contact API — Contact. One tool per consumed operation, routed inline through
      this capability's consumes block.
    tools:
    - name: servicenow-retrieve-contacts
      description: Servicenow Retrieve Contacts
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: contact-contact.getcontacts
      with:
        sysparm_query: tools.sysparm_query
        sysparm_limit: tools.sysparm_limit
        sysparm_offset: tools.sysparm_offset
      outputParameters:
      - type: object
        mapping: $.
    - name: servicenow-create-contact
      description: Servicenow Create a Contact
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: contact-contact.createcontact
      with:
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: servicenow-retrieve-specific-contact
      description: Servicenow Retrieve a Specific Contact
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: contact-contact.getcontactbyid
      with:
        id: tools.id
      outputParameters:
      - type: object
        mapping: $.