Salesforce Service Cloud · Capability

Salesforce Service Cloud REST API — Cases

Salesforce Service Cloud REST API — Cases. 5 operations. Lead operation: Salesforce Service Cloud Get Case object metadata. Self-contained Naftiko capability covering one Salesforce Service Cloud business surface.

Run with Naftiko Salesforce Service CloudCases

What You Can Do

GET
Getcaseinfo — Salesforce Service Cloud Get Case object metadata
/v1/sobjects/case
POST
Createcase — Salesforce Service Cloud Create a new case
/v1/sobjects/case
GET
Getcasebyid — Salesforce Service Cloud Get a case by ID
/v1/sobjects/case/{caseid}
PATCH
Updatecase — Salesforce Service Cloud Update a case
/v1/sobjects/case/{caseid}
DELETE
Deletecase — Salesforce Service Cloud Delete a case
/v1/sobjects/case/{caseid}

MCP Tools

salesforce-service-cloud-get-case

Salesforce Service Cloud Get Case object metadata

read-only idempotent
salesforce-service-cloud-create-new

Salesforce Service Cloud Create a new case

salesforce-service-cloud-get-case-2

Salesforce Service Cloud Get a case by ID

read-only idempotent
salesforce-service-cloud-update-case

Salesforce Service Cloud Update a case

idempotent
salesforce-service-cloud-delete-case

Salesforce Service Cloud Delete a case

idempotent

Capability Spec

rest-cases.yaml Raw ↑
naftiko: 1.0.0-alpha2
info:
  label: Salesforce Service Cloud REST API — Cases
  description: 'Salesforce Service Cloud REST API — Cases. 5 operations. Lead operation: Salesforce Service Cloud Get Case
    object metadata. Self-contained Naftiko capability covering one Salesforce Service Cloud business surface.'
  tags:
  - Salesforce Service Cloud
  - Cases
  created: '2026-05-19'
  modified: '2026-05-19'
binds:
- namespace: env
  keys:
    SALESFORCE_SERVICE_CLOUD_API_KEY: SALESFORCE_SERVICE_CLOUD_API_KEY
capability:
  consumes:
  - type: http
    namespace: rest-cases
    baseUri: https://{instance}.salesforce.com/services/data/v59.0
    description: Salesforce Service Cloud REST API — Cases business capability. Self-contained, no shared references.
    resources:
    - name: sobjects-Case
      path: /sobjects/Case
      operations:
      - name: getcaseinfo
        method: GET
        description: Salesforce Service Cloud Get Case object metadata
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
      - name: createcase
        method: POST
        description: Salesforce Service Cloud Create a new case
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: sobjects-Case-caseId
      path: /sobjects/Case/{caseId}
      operations:
      - name: getcasebyid
        method: GET
        description: Salesforce Service Cloud Get a case by ID
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
      - name: updatecase
        method: PATCH
        description: Salesforce Service Cloud Update a case
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
      - name: deletecase
        method: DELETE
        description: Salesforce Service Cloud Delete a case
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
    authentication:
      type: bearer
      token: '{{env.SALESFORCE_SERVICE_CLOUD_API_KEY}}'
  exposes:
  - type: rest
    namespace: rest-cases-rest
    port: 8080
    description: REST adapter for Salesforce Service Cloud REST API — Cases. One Spectral-compliant resource per consumed
      operation, prefixed with /v1.
    resources:
    - path: /v1/sobjects/case
      name: sobjects-case
      description: REST surface for sobjects-Case.
      operations:
      - method: GET
        name: getcaseinfo
        description: Salesforce Service Cloud Get Case object metadata
        call: rest-cases.getcaseinfo
        outputParameters:
        - type: object
          mapping: $.
      - method: POST
        name: createcase
        description: Salesforce Service Cloud Create a new case
        call: rest-cases.createcase
        with:
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/sobjects/case/{caseid}
      name: sobjects-case-caseid
      description: REST surface for sobjects-Case-caseId.
      operations:
      - method: GET
        name: getcasebyid
        description: Salesforce Service Cloud Get a case by ID
        call: rest-cases.getcasebyid
        outputParameters:
        - type: object
          mapping: $.
      - method: PATCH
        name: updatecase
        description: Salesforce Service Cloud Update a case
        call: rest-cases.updatecase
        with:
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
      - method: DELETE
        name: deletecase
        description: Salesforce Service Cloud Delete a case
        call: rest-cases.deletecase
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: rest-cases-mcp
    port: 9090
    transport: http
    description: MCP adapter for Salesforce Service Cloud REST API — Cases. One tool per consumed operation, routed inline
      through this capability's consumes block.
    tools:
    - name: salesforce-service-cloud-get-case
      description: Salesforce Service Cloud Get Case object metadata
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: rest-cases.getcaseinfo
      outputParameters:
      - type: object
        mapping: $.
    - name: salesforce-service-cloud-create-new
      description: Salesforce Service Cloud Create a new case
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: rest-cases.createcase
      with:
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: salesforce-service-cloud-get-case-2
      description: Salesforce Service Cloud Get a case by ID
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: rest-cases.getcasebyid
      outputParameters:
      - type: object
        mapping: $.
    - name: salesforce-service-cloud-update-case
      description: Salesforce Service Cloud Update a case
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: rest-cases.updatecase
      with:
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: salesforce-service-cloud-delete-case
      description: Salesforce Service Cloud Delete a case
      hints:
        readOnly: false
        destructive: true
        idempotent: true
      call: rest-cases.deletecase
      outputParameters:
      - type: object
        mapping: $.