Salesforce Knowledge Management REST API — Suggestions

Salesforce Knowledge Management REST API — Suggestions. 1 operations. Lead operation: Get Suggested Articles. Self-contained Naftiko capability covering one Salesforce Knowledge Management business surface.

Run with Naftiko Salesforce Knowledge ManagementSuggestions

What You Can Do

GET
Getsuggestedarticles — Get Suggested Articles
/v1/support/suggestedarticles

MCP Tools

get-suggested-articles

Get Suggested Articles

read-only idempotent

Capability Spec

rest-suggestions.yaml Raw ↑
naftiko: 1.0.0-alpha2
info:
  label: Salesforce Knowledge Management REST API — Suggestions
  description: 'Salesforce Knowledge Management REST API — Suggestions. 1 operations. Lead operation: Get Suggested Articles.
    Self-contained Naftiko capability covering one Salesforce Knowledge Management business surface.'
  tags:
  - Salesforce Knowledge Management
  - Suggestions
  created: '2026-05-19'
  modified: '2026-05-19'
binds:
- namespace: env
  keys:
    SALESFORCE_KNOWLEDGE_MANAGEMENT_API_KEY: SALESFORCE_KNOWLEDGE_MANAGEMENT_API_KEY
capability:
  consumes:
  - type: http
    namespace: rest-suggestions
    baseUri: https://{instance}.salesforce.com/services/data/v59.0
    description: Salesforce Knowledge Management REST API — Suggestions business capability. Self-contained, no shared references.
    resources:
    - name: support-suggestedArticles
      path: /support/suggestedArticles
      operations:
      - name: getsuggestedarticles
        method: GET
        description: Get Suggested Articles
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: channel
          in: query
          type: string
          description: The channel for the suggested articles
        - name: subject
          in: query
          type: string
          description: Case subject text used for article suggestion
        - name: description
          in: query
          type: string
          description: Case description text used for article suggestion
        - name: limit
          in: query
          type: integer
          description: Maximum number of suggestions to return
    authentication:
      type: bearer
      token: '{{env.SALESFORCE_KNOWLEDGE_MANAGEMENT_API_KEY}}'
  exposes:
  - type: rest
    namespace: rest-suggestions-rest
    port: 8080
    description: REST adapter for Salesforce Knowledge Management REST API — Suggestions. One Spectral-compliant resource
      per consumed operation, prefixed with /v1.
    resources:
    - path: /v1/support/suggestedarticles
      name: support-suggestedarticles
      description: REST surface for support-suggestedArticles.
      operations:
      - method: GET
        name: getsuggestedarticles
        description: Get Suggested Articles
        call: rest-suggestions.getsuggestedarticles
        with:
          channel: rest.channel
          subject: rest.subject
          description: rest.description
          limit: rest.limit
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: rest-suggestions-mcp
    port: 9090
    transport: http
    description: MCP adapter for Salesforce Knowledge Management REST API — Suggestions. One tool per consumed operation,
      routed inline through this capability's consumes block.
    tools:
    - name: get-suggested-articles
      description: Get Suggested Articles
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: rest-suggestions.getsuggestedarticles
      with:
        channel: tools.channel
        subject: tools.subject
        description: tools.description
        limit: tools.limit
      outputParameters:
      - type: object
        mapping: $.