Salesforce Einstein Generative AI
Workflow capability combining Einstein GPT and Einstein Bots for generative AI and conversational AI workflows. Covers content generation, prompt management, chatbot sessions, and AI-powered customer interactions for CRM developers and customer service teams.
What You Can Do
MCP Tools
generate-salesforce-content
Generate Salesforce content (emails, summaries, case notes) using an Einstein prompt template.
complete-prompt
Send a raw prompt to Einstein GPT for direct LLM completion.
chat-with-einstein-gpt
Generate a multi-turn chat response using Einstein GPT.
list-prompt-templates
List all available Einstein prompt templates.
create-prompt-template
Create a new Einstein prompt template for content generation.
list-einstein-bots
List all Einstein Bots configured in the Salesforce org.
create-bot-conversation
Start a new conversation session with an Einstein Bot for customer service.
send-bot-message
Send a message to an active Einstein Bot conversation session.