RingCentral · Capability

RingCentral API — Presence

RingCentral API — Presence. 9 operations. Lead operation: Get Call Queue Presence. Self-contained Naftiko capability covering one Ringcentral business surface.

Run with Naftiko RingcentralPresence

What You Can Do

GET
Readcallqueuepresence — Get Call Queue Presence
/v1/restapi/v1-0/account/{accountid}/call-queues/{groupid}/presence
PUT
Updatecallqueuepresence — Update Call Queue Presence
/v1/restapi/v1-0/account/{accountid}/call-queues/{groupid}/presence
GET
Readextensioncallqueuepresence — Get Agent’s Call Queue Presence
/v1/restapi/v1-0/account/{accountid}/extension/{extensionid}/call-queue-presence
PUT
Updateextensioncallqueuepresence — Update Call Queue Presence
/v1/restapi/v1-0/account/{accountid}/extension/{extensionid}/call-queue-presence
GET
Readuserpresencestatus — Get User Presence Status
/v1/restapi/v1-0/account/{accountid}/extension/{extensionid}/presence
PUT
Updateuserpresencestatus — Update User Presence Status
/v1/restapi/v1-0/account/{accountid}/extension/{extensionid}/presence
GET
Readunifiedpresence — Get Unified Presence
/v1/restapi/v1-0/account/{accountid}/extension/{extensionid}/unified-presence
PATCH
Updateunifiedpresence — Update Unified Presence
/v1/restapi/v1-0/account/{accountid}/extension/{extensionid}/unified-presence
GET
Readaccountpresence — Get User Presence Status List
/v1/restapi/v1-0/account/{accountid}/presence

MCP Tools

get-call-queue-presence

Get Call Queue Presence

read-only idempotent
update-call-queue-presence

Update Call Queue Presence

idempotent
get-agent-s-call-queue-presence

Get Agent’s Call Queue Presence

read-only idempotent
update-call-queue-presence-2

Update Call Queue Presence

idempotent
get-user-presence-status

Get User Presence Status

read-only idempotent
update-user-presence-status

Update User Presence Status

idempotent
get-unified-presence

Get Unified Presence

read-only idempotent
update-unified-presence

Update Unified Presence

idempotent
get-user-presence-status-list

Get User Presence Status List

read-only idempotent

Capability Spec

platform-presence.yaml Raw ↑
naftiko: 1.0.0-alpha2
info:
  label: RingCentral API — Presence
  description: 'RingCentral API — Presence. 9 operations. Lead operation: Get Call Queue Presence. Self-contained Naftiko
    capability covering one Ringcentral business surface.'
  tags:
  - Ringcentral
  - Presence
  created: '2026-05-19'
  modified: '2026-05-19'
binds:
- namespace: env
  keys:
    RINGCENTRAL_API_KEY: RINGCENTRAL_API_KEY
capability:
  consumes:
  - type: http
    namespace: platform-presence
    baseUri: https://platform.ringcentral.com
    description: RingCentral API — Presence business capability. Self-contained, no shared references.
    resources:
    - name: restapi-v1.0-account-accountId-call-queues-groupId-presence
      path: /restapi/v1.0/account/{accountId}/call-queues/{groupId}/presence
      operations:
      - name: readcallqueuepresence
        method: GET
        description: Get Call Queue Presence
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: groupId
          in: path
          type: string
          description: Internal identifier of a call queue extension
          required: true
      - name: updatecallqueuepresence
        method: PUT
        description: Update Call Queue Presence
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: groupId
          in: path
          type: string
          description: Internal identifier of a call queue extension
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: restapi-v1.0-account-accountId-extension-extensionId-call-queue-presence
      path: /restapi/v1.0/account/{accountId}/extension/{extensionId}/call-queue-presence
      operations:
      - name: readextensioncallqueuepresence
        method: GET
        description: Get Agent’s Call Queue Presence
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: editableMemberStatus
          in: query
          type: boolean
          description: Filtering by the flag 'Allow members to change their Queue Status'. If 'true' only queues where user
            can change his availability status are returned
      - name: updateextensioncallqueuepresence
        method: PUT
        description: Update Call Queue Presence
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: restapi-v1.0-account-accountId-extension-extensionId-presence
      path: /restapi/v1.0/account/{accountId}/extension/{extensionId}/presence
      operations:
      - name: readuserpresencestatus
        method: GET
        description: Get User Presence Status
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: detailedTelephonyState
          in: query
          type: boolean
          description: Specifies whether to return a detailed telephony state or not
        - name: sipData
          in: query
          type: boolean
          description: Specifies whether to return SIP data or not
      - name: updateuserpresencestatus
        method: PUT
        description: Update User Presence Status
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: false
    - name: restapi-v1.0-account-accountId-extension-extensionId-unified-presence
      path: /restapi/v1.0/account/{accountId}/extension/{extensionId}/unified-presence
      operations:
      - name: readunifiedpresence
        method: GET
        description: Get Unified Presence
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: accountId
          in: path
          type: string
          description: Internal identifier of a RingCentral account or tilde (~) to indicate the account logged-in within
            the current session
          required: true
        - name: extensionId
          in: path
          type: string
          description: Internal identifier of an extension or tilde (~) to indicate the extension assigned to the account
            logged-in within the current session
          required: true
      - name: updateunifiedpresence
        method: PATCH
        description: Update Unified Presence
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: accountId
          in: path
          type: string
          description: Internal identifier of a RingCentral account or tilde (~) to indicate the account logged-in within
            the current session
          required: true
        - name: extensionId
          in: path
          type: string
          description: Internal identifier of an extension or tilde (~) to indicate the extension assigned to the account
            logged-in within the current session
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: restapi-v1.0-account-accountId-presence
      path: /restapi/v1.0/account/{accountId}/presence
      operations:
      - name: readaccountpresence
        method: GET
        description: Get User Presence Status List
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: detailedTelephonyState
          in: query
          type: boolean
          description: Whether to return detailed telephony state
        - name: sipData
          in: query
          type: boolean
          description: Whether to return SIP data
        - name: page
          in: query
          type: integer
          description: Page number for account presence information
        - name: perPage
          in: query
          type: integer
          description: Number for account presence information items per page
    authentication:
      type: bearer
      token: '{{env.RINGCENTRAL_API_KEY}}'
  exposes:
  - type: rest
    namespace: platform-presence-rest
    port: 8080
    description: REST adapter for RingCentral API — Presence. One Spectral-compliant resource per consumed operation, prefixed
      with /v1.
    resources:
    - path: /v1/restapi/v1-0/account/{accountid}/call-queues/{groupid}/presence
      name: restapi-v1-0-account-accountid-call-queues-groupid-presence
      description: REST surface for restapi-v1.0-account-accountId-call-queues-groupId-presence.
      operations:
      - method: GET
        name: readcallqueuepresence
        description: Get Call Queue Presence
        call: platform-presence.readcallqueuepresence
        with:
          groupId: rest.groupId
        outputParameters:
        - type: object
          mapping: $.
      - method: PUT
        name: updatecallqueuepresence
        description: Update Call Queue Presence
        call: platform-presence.updatecallqueuepresence
        with:
          groupId: rest.groupId
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/restapi/v1-0/account/{accountid}/extension/{extensionid}/call-queue-presence
      name: restapi-v1-0-account-accountid-extension-extensionid-call-queue-presence
      description: REST surface for restapi-v1.0-account-accountId-extension-extensionId-call-queue-presence.
      operations:
      - method: GET
        name: readextensioncallqueuepresence
        description: Get Agent’s Call Queue Presence
        call: platform-presence.readextensioncallqueuepresence
        with:
          editableMemberStatus: rest.editableMemberStatus
        outputParameters:
        - type: object
          mapping: $.
      - method: PUT
        name: updateextensioncallqueuepresence
        description: Update Call Queue Presence
        call: platform-presence.updateextensioncallqueuepresence
        with:
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/restapi/v1-0/account/{accountid}/extension/{extensionid}/presence
      name: restapi-v1-0-account-accountid-extension-extensionid-presence
      description: REST surface for restapi-v1.0-account-accountId-extension-extensionId-presence.
      operations:
      - method: GET
        name: readuserpresencestatus
        description: Get User Presence Status
        call: platform-presence.readuserpresencestatus
        with:
          detailedTelephonyState: rest.detailedTelephonyState
          sipData: rest.sipData
        outputParameters:
        - type: object
          mapping: $.
      - method: PUT
        name: updateuserpresencestatus
        description: Update User Presence Status
        call: platform-presence.updateuserpresencestatus
        with:
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/restapi/v1-0/account/{accountid}/extension/{extensionid}/unified-presence
      name: restapi-v1-0-account-accountid-extension-extensionid-unified-presence
      description: REST surface for restapi-v1.0-account-accountId-extension-extensionId-unified-presence.
      operations:
      - method: GET
        name: readunifiedpresence
        description: Get Unified Presence
        call: platform-presence.readunifiedpresence
        with:
          accountId: rest.accountId
          extensionId: rest.extensionId
        outputParameters:
        - type: object
          mapping: $.
      - method: PATCH
        name: updateunifiedpresence
        description: Update Unified Presence
        call: platform-presence.updateunifiedpresence
        with:
          accountId: rest.accountId
          extensionId: rest.extensionId
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/restapi/v1-0/account/{accountid}/presence
      name: restapi-v1-0-account-accountid-presence
      description: REST surface for restapi-v1.0-account-accountId-presence.
      operations:
      - method: GET
        name: readaccountpresence
        description: Get User Presence Status List
        call: platform-presence.readaccountpresence
        with:
          detailedTelephonyState: rest.detailedTelephonyState
          sipData: rest.sipData
          page: rest.page
          perPage: rest.perPage
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: platform-presence-mcp
    port: 9090
    transport: http
    description: MCP adapter for RingCentral API — Presence. One tool per consumed operation, routed inline through this capability's
      consumes block.
    tools:
    - name: get-call-queue-presence
      description: Get Call Queue Presence
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: platform-presence.readcallqueuepresence
      with:
        groupId: tools.groupId
      outputParameters:
      - type: object
        mapping: $.
    - name: update-call-queue-presence
      description: Update Call Queue Presence
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: platform-presence.updatecallqueuepresence
      with:
        groupId: tools.groupId
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: get-agent-s-call-queue-presence
      description: Get Agent’s Call Queue Presence
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: platform-presence.readextensioncallqueuepresence
      with:
        editableMemberStatus: tools.editableMemberStatus
      outputParameters:
      - type: object
        mapping: $.
    - name: update-call-queue-presence-2
      description: Update Call Queue Presence
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: platform-presence.updateextensioncallqueuepresence
      with:
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: get-user-presence-status
      description: Get User Presence Status
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: platform-presence.readuserpresencestatus
      with:
        detailedTelephonyState: tools.detailedTelephonyState
        sipData: tools.sipData
      outputParameters:
      - type: object
        mapping: $.
    - name: update-user-presence-status
      description: Update User Presence Status
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: platform-presence.updateuserpresencestatus
      with:
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: get-unified-presence
      description: Get Unified Presence
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: platform-presence.readunifiedpresence
      with:
        accountId: tools.accountId
        extensionId: tools.extensionId
      outputParameters:
      - type: object
        mapping: $.
    - name: update-unified-presence
      description: Update Unified Presence
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: platform-presence.updateunifiedpresence
      with:
        accountId: tools.accountId
        extensionId: tools.extensionId
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: get-user-presence-status-list
      description: Get User Presence Status List
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: platform-presence.readaccountpresence
      with:
        detailedTelephonyState: tools.detailedTelephonyState
        sipData: tools.sipData
        page: tools.page
        perPage: tools.perPage
      outputParameters:
      - type: object
        mapping: $.