RingCentral · Capability
RingCentral API — Presence
RingCentral API — Presence. 9 operations. Lead operation: Get Call Queue Presence. Self-contained Naftiko capability covering one Ringcentral business surface.
What You Can Do
GET
Readcallqueuepresence
— Get Call Queue Presence
/v1/restapi/v1-0/account/{accountid}/call-queues/{groupid}/presence
PUT
Updatecallqueuepresence
— Update Call Queue Presence
/v1/restapi/v1-0/account/{accountid}/call-queues/{groupid}/presence
GET
Readextensioncallqueuepresence
— Get Agent’s Call Queue Presence
/v1/restapi/v1-0/account/{accountid}/extension/{extensionid}/call-queue-presence
PUT
Updateextensioncallqueuepresence
— Update Call Queue Presence
/v1/restapi/v1-0/account/{accountid}/extension/{extensionid}/call-queue-presence
GET
Readuserpresencestatus
— Get User Presence Status
/v1/restapi/v1-0/account/{accountid}/extension/{extensionid}/presence
PUT
Updateuserpresencestatus
— Update User Presence Status
/v1/restapi/v1-0/account/{accountid}/extension/{extensionid}/presence
GET
Readunifiedpresence
— Get Unified Presence
/v1/restapi/v1-0/account/{accountid}/extension/{extensionid}/unified-presence
PATCH
Updateunifiedpresence
— Update Unified Presence
/v1/restapi/v1-0/account/{accountid}/extension/{extensionid}/unified-presence
GET
Readaccountpresence
— Get User Presence Status List
/v1/restapi/v1-0/account/{accountid}/presence
MCP Tools
get-call-queue-presence
Get Call Queue Presence
read-only
idempotent
update-call-queue-presence
Update Call Queue Presence
idempotent
get-agent-s-call-queue-presence
Get Agent’s Call Queue Presence
read-only
idempotent
update-call-queue-presence-2
Update Call Queue Presence
idempotent
get-user-presence-status
Get User Presence Status
read-only
idempotent
update-user-presence-status
Update User Presence Status
idempotent
get-unified-presence
Get Unified Presence
read-only
idempotent
update-unified-presence
Update Unified Presence
idempotent
get-user-presence-status-list
Get User Presence Status List
read-only
idempotent