RingCentral · Capability
RingCentral API — Call Queues
RingCentral API — Call Queues. 10 operations. Lead operation: List Call Queues. Self-contained Naftiko capability covering one Ringcentral business surface.
What You Can Do
GET
Listcallqueues
— List Call Queues
/v1/restapi/v1-0/account/{accountid}/call-queues
GET
Readcallqueueinfo
— Get Call Queue
/v1/restapi/v1-0/account/{accountid}/call-queues/{groupid}
PUT
Updatecallqueueinfo
— Update Call Queue
/v1/restapi/v1-0/account/{accountid}/call-queues/{groupid}
POST
Assignmultiplecallqueuemembers
— Assign Multiple Call Queue Members
/v1/restapi/v1-0/account/{accountid}/call-queues/{groupid}/bulk-assign
GET
Listcallqueuemembers
— List Call Queue Members
/v1/restapi/v1-0/account/{accountid}/call-queues/{groupid}/members
POST
Assignmultipledepartmentmembers
— Assign Multiple Department Members
/v1/restapi/v1-0/account/{accountid}/department/bulk-assign
GET
Listdepartmentmembers
— Get Department Member List
/v1/restapi/v1-0/account/{accountid}/department/{departmentid}/members
GET
Getcallqueueoverflowsettings
— Get Call Queue Overflow Settings
/v1/restapi/v1-0/account/{accountid}/extension/{callqueueid}/overflow-settings
PUT
Updatecallqueueoverflowsettings
— Update Call Queue Overflow Settings
/v1/restapi/v1-0/account/{accountid}/extension/{callqueueid}/overflow-settings
PUT
Updateusercallqueues
— Update User Call Queues
/v1/restapi/v1-0/account/{accountid}/extension/{extensionid}/call-queues
MCP Tools
list-call-queues
List Call Queues
read-only
idempotent
get-call-queue
Get Call Queue
read-only
idempotent
update-call-queue
Update Call Queue
idempotent
assign-multiple-call-queue-members
Assign Multiple Call Queue Members
list-call-queue-members
List Call Queue Members
read-only
idempotent
assign-multiple-department-members
Assign Multiple Department Members
get-department-member-list
Get Department Member List
read-only
idempotent
get-call-queue-overflow-settings
Get Call Queue Overflow Settings
read-only
idempotent
update-call-queue-overflow-settings
Update Call Queue Overflow Settings
idempotent
update-user-call-queues
Update User Call Queues
idempotent