Help Scout · Capability

Help Scout Mailbox API — Threads

Help Scout Mailbox API — Threads. 1 operations. Lead operation: Create thread. Self-contained Naftiko capability covering one Helpscout business surface.

Run with Naftiko HelpscoutThreads

What You Can Do

POST
Createthread — Create thread
/v1/conversations/{id}/threads

MCP Tools

create-thread

Create thread

Capability Spec

helpscout-threads.yaml Raw ↑
naftiko: 1.0.0-alpha2
info:
  label: Help Scout Mailbox API — Threads
  description: 'Help Scout Mailbox API — Threads. 1 operations. Lead operation: Create thread. Self-contained Naftiko capability
    covering one Helpscout business surface.'
  tags:
  - Helpscout
  - Threads
  created: '2026-05-19'
  modified: '2026-05-19'
binds:
- namespace: env
  keys:
    HELPSCOUT_API_KEY: HELPSCOUT_API_KEY
capability:
  consumes:
  - type: http
    namespace: helpscout-threads
    baseUri: https://api.helpscout.net/v2
    description: Help Scout Mailbox API — Threads business capability. Self-contained, no shared references.
    resources:
    - name: conversations-id-threads
      path: /conversations/{id}/threads
      operations:
      - name: createthread
        method: POST
        description: Create thread
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: id
          in: path
          type: integer
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    authentication:
      type: bearer
      token: '{{env.HELPSCOUT_API_KEY}}'
  exposes:
  - type: rest
    namespace: helpscout-threads-rest
    port: 8080
    description: REST adapter for Help Scout Mailbox API — Threads. One Spectral-compliant resource per consumed operation,
      prefixed with /v1.
    resources:
    - path: /v1/conversations/{id}/threads
      name: conversations-id-threads
      description: REST surface for conversations-id-threads.
      operations:
      - method: POST
        name: createthread
        description: Create thread
        call: helpscout-threads.createthread
        with:
          id: rest.id
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: helpscout-threads-mcp
    port: 9090
    transport: http
    description: MCP adapter for Help Scout Mailbox API — Threads. One tool per consumed operation, routed inline through
      this capability's consumes block.
    tools:
    - name: create-thread
      description: Create thread
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: helpscout-threads.createthread
      with:
        id: tools.id
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.