Google Business Messages · Capability
Google Business Messages API
The Google Business Messages API enables agents to send messages, create events, and manage customer satisfaction surveys within conversations. Allows businesses to communicate with customers directly through Google entry points.
What You Can Do
POST
Createmessage
— Google Business Messages Create Message
/conversations/{conversationId}/messages
PATCH
Updatereceipt
— Google Business Messages Update Message Receipt
/conversations/{conversationId}/messages/{messageId}:receiptUpdate
POST
Createevent
— Google Business Messages Create Event
/conversations/{conversationId}/events
POST
Createsurvey
— Google Business Messages Create Survey
/conversations/{conversationId}/surveys
MCP Tools
createmessage
Google Business Messages Create Message
updatereceipt
Google Business Messages Update Message Receipt
createevent
Google Business Messages Create Event
createsurvey
Google Business Messages Create Survey