Gladly · Capability

Gladly REST API — Webhooks

Gladly REST API — Webhooks. 5 operations. Self-contained Naftiko capability covering the Webhooks business surface of the Gladly Customer Service Platform.

Gladly REST API — Webhooks is a Naftiko capability published by Gladly, one of 21 capabilities the APIs.io network indexes for this provider. It bundles 5 operations across the GET, POST, PATCH, and DELETE methods rooted at /v1/api/v1/webhooks.

The capability includes 2 read-only operations and 3 state-changing operations. Lead operation: Create Webhook. Can be deployed as a REST endpoint, MCP tool, or Agent Skill via Naftiko.

Tagged areas include Gladly, Webhooks, and Customer Service.

Run with Naftiko GladlyWebhooksCustomer Service

What You Can Do

POST

Createwebhook — Create Webhook

/v1/api/v1/webhooks

GET

Getwebhooks — List Webhooks

/v1/api/v1/webhooks

PATCH

Updatewebhook — Update Webhook

/v1/api/v1/webhooks/{webhookId}

DELETE

Deletewebhook — Delete Webhook

/v1/api/v1/webhooks/{webhookId}

GET

Getwebhook — Get Webhook

/v1/api/v1/webhooks/{webhookId}

MCP Tools

gladly-createWebhook

Create Webhook

gladly-getWebhooks

List Webhooks

read-only idempotent

gladly-updateWebhook

Update Webhook

gladly-deleteWebhook

Delete Webhook

idempotent

gladly-getWebhook

Get Webhook

read-only idempotent

Capability Spec

naftiko: 1.0.0-alpha2
info:
  label: Gladly REST API — Webhooks
  description: Gladly REST API — Webhooks. 5 operations. Self-contained Naftiko capability covering the Webhooks business
    surface of the Gladly Customer Service Platform.
  tags:
  - Gladly
  - Webhooks
  - Customer Service
  created: '2026-05-24'
  modified: '2026-05-24'
binds:
- namespace: env
  keys:
    GLADLY_ORGANIZATION: GLADLY_ORGANIZATION
    GLADLY_AGENT_EMAIL: GLADLY_AGENT_EMAIL
    GLADLY_API_TOKEN: GLADLY_API_TOKEN
capability:
  consumes:
  - type: http
    namespace: gladly-webhooks
    baseUri: https://{{env.GLADLY_ORGANIZATION}}.gladly.com
    description: Gladly REST API — Webhooks business capability.
    resources:
    - name: api-v1-webhooks
      path: /api/v1/webhooks
      operations:
      - name: createWebhook
        method: POST
        description: Create Webhook
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: body
          in: body
          type: object
          required: true
          description: Request body (JSON).
      - name: getWebhooks
        method: GET
        description: List Webhooks
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters: []
    - name: api-v1-webhooks-webhookId
      path: /api/v1/webhooks/{webhookId}
      operations:
      - name: updateWebhook
        method: PATCH
        description: Update Webhook
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: body
          in: body
          type: object
          required: true
          description: Request body (JSON).
      - name: deleteWebhook
        method: DELETE
        description: Delete Webhook
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters: []
      - name: getWebhook
        method: GET
        description: Get Webhook
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters: []
    authentication:
      type: basic
      username: '{{env.GLADLY_AGENT_EMAIL}}'
      password: '{{env.GLADLY_API_TOKEN}}'
  exposes:
  - type: rest
    namespace: gladly-webhooks-rest
    port: 8080
    description: REST adapter for Gladly Webhooks.
    resources:
    - path: /v1/api/v1/webhooks
      name: api-v1-webhooks
      description: REST surface for api-v1-webhooks.
      operations:
      - method: POST
        name: createWebhook
        description: Create Webhook
        call: gladly-webhooks.createWebhook
        with:
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/api/v1/webhooks
      name: api-v1-webhooks
      description: REST surface for api-v1-webhooks.
      operations:
      - method: GET
        name: getWebhooks
        description: List Webhooks
        call: gladly-webhooks.getWebhooks
        with: {}
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/api/v1/webhooks/{webhookId}
      name: api-v1-webhooks-webhookId
      description: REST surface for api-v1-webhooks-webhookId.
      operations:
      - method: PATCH
        name: updateWebhook
        description: Update Webhook
        call: gladly-webhooks.updateWebhook
        with:
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/api/v1/webhooks/{webhookId}
      name: api-v1-webhooks-webhookId
      description: REST surface for api-v1-webhooks-webhookId.
      operations:
      - method: DELETE
        name: deleteWebhook
        description: Delete Webhook
        call: gladly-webhooks.deleteWebhook
        with: {}
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/api/v1/webhooks/{webhookId}
      name: api-v1-webhooks-webhookId
      description: REST surface for api-v1-webhooks-webhookId.
      operations:
      - method: GET
        name: getWebhook
        description: Get Webhook
        call: gladly-webhooks.getWebhook
        with: {}
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: gladly-webhooks-mcp
    port: 9090
    transport: http
    description: MCP adapter for Gladly Webhooks.
    tools:
    - name: gladly-createWebhook
      description: Create Webhook
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: gladly-webhooks.createWebhook
      with:
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: gladly-getWebhooks
      description: List Webhooks
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: gladly-webhooks.getWebhooks
      with: {}
      outputParameters:
      - type: object
        mapping: $.
    - name: gladly-updateWebhook
      description: Update Webhook
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: gladly-webhooks.updateWebhook
      with:
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: gladly-deleteWebhook
      description: Delete Webhook
      hints:
        readOnly: false
        destructive: true
        idempotent: true
      call: gladly-webhooks.deleteWebhook
      with: {}
      outputParameters:
      - type: object
        mapping: $.
    - name: gladly-getWebhook
      description: Get Webhook
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: gladly-webhooks.getWebhook
      with: {}
      outputParameters:
      - type: object
        mapping: $.