Gladly · Capability

Gladly REST API — Topics

Gladly REST API — Topics. 4 operations. Self-contained Naftiko capability covering the Topics business surface of the Gladly Customer Service Platform.

Gladly REST API — Topics is a Naftiko capability published by Gladly, one of 21 capabilities the APIs.io network indexes for this provider. It bundles 4 operations across the GET, POST, and PATCH methods rooted at /v1/api/v1/topics.

The capability includes 2 read-only operations and 2 state-changing operations. Lead operation: List Topics. Can be deployed as a REST endpoint, MCP tool, or Agent Skill via Naftiko.

Tagged areas include Gladly, Topics, and Customer Service.

Run with Naftiko GladlyTopicsCustomer Service

What You Can Do

GET
Gettopics — List Topics
/v1/api/v1/topics
POST
Addtopic — Add Topic
/v1/api/v1/topics
GET
Gettopic — Get Topic
/v1/api/v1/topics/{topicId}
PATCH
Updatetopic — Update Topic
/v1/api/v1/topics/{topicId}

MCP Tools

gladly-getTopics

List Topics

read-only idempotent
gladly-addTopic

Add Topic

gladly-getTopic

Get Topic

read-only idempotent
gladly-updateTopic

Update Topic

Capability Spec

gladly-topics.yaml Raw ↑ 
naftiko: 1.0.0-alpha2
info:
  label: Gladly REST API — Topics
  description: Gladly REST API — Topics. 4 operations. Self-contained Naftiko capability covering the Topics business surface
    of the Gladly Customer Service Platform.
  tags:
  - Gladly
  - Topics
  - Customer Service
  created: '2026-05-24'
  modified: '2026-05-24'
binds:
- namespace: env
  keys:
    GLADLY_ORGANIZATION: GLADLY_ORGANIZATION
    GLADLY_AGENT_EMAIL: GLADLY_AGENT_EMAIL
    GLADLY_API_TOKEN: GLADLY_API_TOKEN
capability:
  consumes:
  - type: http
    namespace: gladly-topics
    baseUri: https://{{env.GLADLY_ORGANIZATION}}.gladly.com
    description: Gladly REST API — Topics business capability.
    resources:
    - name: api-v1-topics
      path: /api/v1/topics
      operations:
      - name: getTopics
        method: GET
        description: List Topics
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters: []
      - name: addTopic
        method: POST
        description: Add Topic
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: body
          in: body
          type: object
          required: true
          description: Request body (JSON).
    - name: api-v1-topics-topicId
      path: /api/v1/topics/{topicId}
      operations:
      - name: getTopic
        method: GET
        description: Get Topic
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters: []
      - name: updateTopic
        method: PATCH
        description: Update Topic
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: body
          in: body
          type: object
          required: true
          description: Request body (JSON).
    authentication:
      type: basic
      username: '{{env.GLADLY_AGENT_EMAIL}}'
      password: '{{env.GLADLY_API_TOKEN}}'
  exposes:
  - type: rest
    namespace: gladly-topics-rest
    port: 8080
    description: REST adapter for Gladly Topics.
    resources:
    - path: /v1/api/v1/topics
      name: api-v1-topics
      description: REST surface for api-v1-topics.
      operations:
      - method: GET
        name: getTopics
        description: List Topics
        call: gladly-topics.getTopics
        with: {}
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/api/v1/topics
      name: api-v1-topics
      description: REST surface for api-v1-topics.
      operations:
      - method: POST
        name: addTopic
        description: Add Topic
        call: gladly-topics.addTopic
        with:
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/api/v1/topics/{topicId}
      name: api-v1-topics-topicId
      description: REST surface for api-v1-topics-topicId.
      operations:
      - method: GET
        name: getTopic
        description: Get Topic
        call: gladly-topics.getTopic
        with: {}
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/api/v1/topics/{topicId}
      name: api-v1-topics-topicId
      description: REST surface for api-v1-topics-topicId.
      operations:
      - method: PATCH
        name: updateTopic
        description: Update Topic
        call: gladly-topics.updateTopic
        with:
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: gladly-topics-mcp
    port: 9090
    transport: http
    description: MCP adapter for Gladly Topics.
    tools:
    - name: gladly-getTopics
      description: List Topics
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: gladly-topics.getTopics
      with: {}
      outputParameters:
      - type: object
        mapping: $.
    - name: gladly-addTopic
      description: Add Topic
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: gladly-topics.addTopic
      with:
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: gladly-getTopic
      description: Get Topic
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: gladly-topics.getTopic
      with: {}
      outputParameters:
      - type: object
        mapping: $.
    - name: gladly-updateTopic
      description: Update Topic
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: gladly-topics.updateTopic
      with:
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.