Gladly · Capability

Gladly REST API — Teams

Gladly REST API — Teams. 2 operations. Self-contained Naftiko capability covering the Teams business surface of the Gladly Customer Service Platform.

Gladly REST API — Teams is a Naftiko capability published by Gladly, one of 21 capabilities the APIs.io network indexes for this provider. It bundles 2 operations across the GET method rooted at /v1/api/v1/teams.

The capability includes 2 read-only operations. Lead operation: List Teams. Can be deployed as a REST endpoint, MCP tool, or Agent Skill via Naftiko.

Tagged areas include Gladly, Teams, and Customer Service.

Run with Naftiko GladlyTeamsCustomer Service

What You Can Do

GET

Getteams — List Teams

/v1/api/v1/teams

GET

Getteam — Get Team

/v1/api/v1/teams/{teamId}

MCP Tools

gladly-getTeams

List Teams

read-only idempotent

gladly-getTeam

Get Team

read-only idempotent

Capability Spec

naftiko: 1.0.0-alpha2
info:
  label: Gladly REST API — Teams
  description: Gladly REST API — Teams. 2 operations. Self-contained Naftiko capability covering the Teams business surface
    of the Gladly Customer Service Platform.
  tags:
  - Gladly
  - Teams
  - Customer Service
  created: '2026-05-24'
  modified: '2026-05-24'
binds:
- namespace: env
  keys:
    GLADLY_ORGANIZATION: GLADLY_ORGANIZATION
    GLADLY_AGENT_EMAIL: GLADLY_AGENT_EMAIL
    GLADLY_API_TOKEN: GLADLY_API_TOKEN
capability:
  consumes:
  - type: http
    namespace: gladly-teams
    baseUri: https://{{env.GLADLY_ORGANIZATION}}.gladly.com
    description: Gladly REST API — Teams business capability.
    resources:
    - name: api-v1-teams
      path: /api/v1/teams
      operations:
      - name: getTeams
        method: GET
        description: List Teams
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters: []
    - name: api-v1-teams-teamId
      path: /api/v1/teams/{teamId}
      operations:
      - name: getTeam
        method: GET
        description: Get Team
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters: []
    authentication:
      type: basic
      username: '{{env.GLADLY_AGENT_EMAIL}}'
      password: '{{env.GLADLY_API_TOKEN}}'
  exposes:
  - type: rest
    namespace: gladly-teams-rest
    port: 8080
    description: REST adapter for Gladly Teams.
    resources:
    - path: /v1/api/v1/teams
      name: api-v1-teams
      description: REST surface for api-v1-teams.
      operations:
      - method: GET
        name: getTeams
        description: List Teams
        call: gladly-teams.getTeams
        with: {}
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/api/v1/teams/{teamId}
      name: api-v1-teams-teamId
      description: REST surface for api-v1-teams-teamId.
      operations:
      - method: GET
        name: getTeam
        description: Get Team
        call: gladly-teams.getTeam
        with: {}
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: gladly-teams-mcp
    port: 9090
    transport: http
    description: MCP adapter for Gladly Teams.
    tools:
    - name: gladly-getTeams
      description: List Teams
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: gladly-teams.getTeams
      with: {}
      outputParameters:
      - type: object
        mapping: $.
    - name: gladly-getTeam
      description: Get Team
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: gladly-teams.getTeam
      with: {}
      outputParameters:
      - type: object
        mapping: $.