Gladly · Capability

Gladly REST API — Freeform Topics

Gladly REST API — Freeform Topics. 1 operations. Self-contained Naftiko capability covering the Freeform Topics business surface of the Gladly Customer Service Platform.

Gladly REST API — Freeform Topics is a Naftiko capability published by Gladly, one of 21 capabilities the APIs.io network indexes for this provider. It bundles 1 operation across the GET method rooted at /v1/api/v1/custom-attributes/:customAttributeId.

The capability includes 1 read-only operation. Lead operation: Get Custom Attribute. Can be deployed as a REST endpoint, MCP tool, or Agent Skill via Naftiko.

Tagged areas include Gladly, Freeform Topics, and Customer Service.

Run with Naftiko GladlyFreeform TopicsCustomer Service

What You Can Do

GET

Getcustomattribute — Get Custom Attribute

/v1/api/v1/custom-attributes/:customAttributeId

MCP Tools

gladly-getCustomAttribute

Get Custom Attribute

read-only idempotent

Capability Spec

naftiko: 1.0.0-alpha2
info:
  label: Gladly REST API — Freeform Topics
  description: Gladly REST API — Freeform Topics. 1 operations. Self-contained Naftiko capability covering the Freeform Topics
    business surface of the Gladly Customer Service Platform.
  tags:
  - Gladly
  - Freeform Topics
  - Customer Service
  created: '2026-05-24'
  modified: '2026-05-24'
binds:
- namespace: env
  keys:
    GLADLY_ORGANIZATION: GLADLY_ORGANIZATION
    GLADLY_AGENT_EMAIL: GLADLY_AGENT_EMAIL
    GLADLY_API_TOKEN: GLADLY_API_TOKEN
capability:
  consumes:
  - type: http
    namespace: gladly-freeform-topics
    baseUri: https://{{env.GLADLY_ORGANIZATION}}.gladly.com
    description: Gladly REST API — Freeform Topics business capability.
    resources:
    - name: api-v1-custom-attributes-:customAttributeId
      path: /api/v1/custom-attributes/:customAttributeId
      operations:
      - name: getCustomAttribute
        method: GET
        description: Get Custom Attribute
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: customAttributeId
          in: path
          type: string
          required: true
          description: 'id of the custom attribute

            '
    authentication:
      type: basic
      username: '{{env.GLADLY_AGENT_EMAIL}}'
      password: '{{env.GLADLY_API_TOKEN}}'
  exposes:
  - type: rest
    namespace: gladly-freeform-topics-rest
    port: 8080
    description: REST adapter for Gladly Freeform Topics.
    resources:
    - path: /v1/api/v1/custom-attributes/:customAttributeId
      name: api-v1-custom-attributes-:customAttributeId
      description: REST surface for api-v1-custom-attributes-:customAttributeId.
      operations:
      - method: GET
        name: getCustomAttribute
        description: Get Custom Attribute
        call: gladly-freeform-topics.getCustomAttribute
        with:
          customAttributeId: rest.path.customAttributeId
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: gladly-freeform-topics-mcp
    port: 9090
    transport: http
    description: MCP adapter for Gladly Freeform Topics.
    tools:
    - name: gladly-getCustomAttribute
      description: Get Custom Attribute
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: gladly-freeform-topics.getCustomAttribute
      with:
        customAttributeId: tools.customAttributeId
      outputParameters:
      - type: object
        mapping: $.