freshworks · Capability

Freshworks Freshservice API — Service Catalog

Freshworks Freshservice API — Service Catalog. 2 operations. Lead operation: List all service catalog items. Self-contained Naftiko capability covering one Freshworks business surface.

Run with Naftiko FreshworksService Catalog

What You Can Do

GET
Listservicecatalogitems — List all service catalog items
/v1/service-catalog/items
GET
Getservicecatalogitem — View a service catalog item
/v1/service-catalog/items/{item-id}

MCP Tools

list-all-service-catalog-items

List all service catalog items

read-only idempotent
view-service-catalog-item

View a service catalog item

read-only idempotent

Capability Spec

freshservice-service-catalog.yaml Raw ↑
naftiko: 1.0.0-alpha2
info:
  label: Freshworks Freshservice API — Service Catalog
  description: 'Freshworks Freshservice API — Service Catalog. 2 operations. Lead operation: List all service catalog items.
    Self-contained Naftiko capability covering one Freshworks business surface.'
  tags:
  - Freshworks
  - Service Catalog
  created: '2026-05-19'
  modified: '2026-05-19'
binds:
- namespace: env
  keys:
    FRESHWORKS_API_KEY: FRESHWORKS_API_KEY
capability:
  consumes:
  - type: http
    namespace: freshservice-service-catalog
    baseUri: https://{domain}.freshservice.com/api/v2
    description: Freshworks Freshservice API — Service Catalog business capability. Self-contained, no shared references.
    resources:
    - name: service_catalog-items
      path: /service_catalog/items
      operations:
      - name: listservicecatalogitems
        method: GET
        description: List all service catalog items
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
    - name: service_catalog-items-item_id
      path: /service_catalog/items/{item_id}
      operations:
      - name: getservicecatalogitem
        method: GET
        description: View a service catalog item
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: item_id
          in: path
          type: integer
          description: The ID of the service catalog item.
          required: true
    authentication:
      type: basic
      username: '{{env.FRESHWORKS_USER}}'
      password: '{{env.FRESHWORKS_PASS}}'
  exposes:
  - type: rest
    namespace: freshservice-service-catalog-rest
    port: 8080
    description: REST adapter for Freshworks Freshservice API — Service Catalog. One Spectral-compliant resource per consumed
      operation, prefixed with /v1.
    resources:
    - path: /v1/service-catalog/items
      name: service-catalog-items
      description: REST surface for service_catalog-items.
      operations:
      - method: GET
        name: listservicecatalogitems
        description: List all service catalog items
        call: freshservice-service-catalog.listservicecatalogitems
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/service-catalog/items/{item-id}
      name: service-catalog-items-item-id
      description: REST surface for service_catalog-items-item_id.
      operations:
      - method: GET
        name: getservicecatalogitem
        description: View a service catalog item
        call: freshservice-service-catalog.getservicecatalogitem
        with:
          item_id: rest.item_id
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: freshservice-service-catalog-mcp
    port: 9090
    transport: http
    description: MCP adapter for Freshworks Freshservice API — Service Catalog. One tool per consumed operation, routed inline
      through this capability's consumes block.
    tools:
    - name: list-all-service-catalog-items
      description: List all service catalog items
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: freshservice-service-catalog.listservicecatalogitems
      outputParameters:
      - type: object
        mapping: $.
    - name: view-service-catalog-item
      description: View a service catalog item
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: freshservice-service-catalog.getservicecatalogitem
      with:
        item_id: tools.item_id
      outputParameters:
      - type: object
        mapping: $.