freshworks · Capability

Freshworks Freshservice API — Requesters

Freshworks Freshservice API — Requesters. 5 operations. Lead operation: List all requesters. Self-contained Naftiko capability covering one Freshworks business surface.

Run with Naftiko FreshworksRequesters

What You Can Do

GET
Listrequesters — List all requesters
/v1/requesters
POST
Createrequester — Create a requester
/v1/requesters
GET
Getrequester — View a requester
/v1/requesters/{requester-id}
PUT
Updaterequester — Update a requester
/v1/requesters/{requester-id}
DELETE
Deleterequester — Delete a requester
/v1/requesters/{requester-id}

MCP Tools

list-all-requesters

List all requesters

read-only idempotent
create-requester

Create a requester

view-requester

View a requester

read-only idempotent
update-requester

Update a requester

idempotent
delete-requester

Delete a requester

idempotent

Capability Spec

freshservice-requesters.yaml Raw ↑
naftiko: 1.0.0-alpha2
info:
  label: Freshworks Freshservice API — Requesters
  description: 'Freshworks Freshservice API — Requesters. 5 operations. Lead operation: List all requesters. Self-contained
    Naftiko capability covering one Freshworks business surface.'
  tags:
  - Freshworks
  - Requesters
  created: '2026-05-19'
  modified: '2026-05-19'
binds:
- namespace: env
  keys:
    FRESHWORKS_API_KEY: FRESHWORKS_API_KEY
capability:
  consumes:
  - type: http
    namespace: freshservice-requesters
    baseUri: https://{domain}.freshservice.com/api/v2
    description: Freshworks Freshservice API — Requesters business capability. Self-contained, no shared references.
    resources:
    - name: requesters
      path: /requesters
      operations:
      - name: listrequesters
        method: GET
        description: List all requesters
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: email
          in: query
          type: string
          description: Filter requesters by email address.
        - name: query
          in: query
          type: string
          description: Search query to filter requesters by name or email.
      - name: createrequester
        method: POST
        description: Create a requester
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: requesters-requester_id
      path: /requesters/{requester_id}
      operations:
      - name: getrequester
        method: GET
        description: View a requester
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
      - name: updaterequester
        method: PUT
        description: Update a requester
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
      - name: deleterequester
        method: DELETE
        description: Delete a requester
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
    authentication:
      type: basic
      username: '{{env.FRESHWORKS_USER}}'
      password: '{{env.FRESHWORKS_PASS}}'
  exposes:
  - type: rest
    namespace: freshservice-requesters-rest
    port: 8080
    description: REST adapter for Freshworks Freshservice API — Requesters. One Spectral-compliant resource per consumed operation,
      prefixed with /v1.
    resources:
    - path: /v1/requesters
      name: requesters
      description: REST surface for requesters.
      operations:
      - method: GET
        name: listrequesters
        description: List all requesters
        call: freshservice-requesters.listrequesters
        with:
          email: rest.email
          query: rest.query
        outputParameters:
        - type: object
          mapping: $.
      - method: POST
        name: createrequester
        description: Create a requester
        call: freshservice-requesters.createrequester
        with:
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/requesters/{requester-id}
      name: requesters-requester-id
      description: REST surface for requesters-requester_id.
      operations:
      - method: GET
        name: getrequester
        description: View a requester
        call: freshservice-requesters.getrequester
        outputParameters:
        - type: object
          mapping: $.
      - method: PUT
        name: updaterequester
        description: Update a requester
        call: freshservice-requesters.updaterequester
        with:
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
      - method: DELETE
        name: deleterequester
        description: Delete a requester
        call: freshservice-requesters.deleterequester
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: freshservice-requesters-mcp
    port: 9090
    transport: http
    description: MCP adapter for Freshworks Freshservice API — Requesters. One tool per consumed operation, routed inline
      through this capability's consumes block.
    tools:
    - name: list-all-requesters
      description: List all requesters
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: freshservice-requesters.listrequesters
      with:
        email: tools.email
        query: tools.query
      outputParameters:
      - type: object
        mapping: $.
    - name: create-requester
      description: Create a requester
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: freshservice-requesters.createrequester
      with:
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: view-requester
      description: View a requester
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: freshservice-requesters.getrequester
      outputParameters:
      - type: object
        mapping: $.
    - name: update-requester
      description: Update a requester
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: freshservice-requesters.updaterequester
      with:
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: delete-requester
      description: Delete a requester
      hints:
        readOnly: false
        destructive: true
        idempotent: true
      call: freshservice-requesters.deleterequester
      outputParameters:
      - type: object
        mapping: $.