freshworks · Capability

Freshworks Freshsales API — Appointments

Freshworks Freshsales API — Appointments. 4 operations. Lead operation: List all appointments. Self-contained Naftiko capability covering one Freshworks business surface.

Run with Naftiko FreshworksAppointments

What You Can Do

GET
Listappointments — List all appointments
/v1/appointments
POST
Createappointment — Create an appointment
/v1/appointments
GET
Getappointment — View an appointment
/v1/appointments/{appointment-id}
DELETE
Deleteappointment — Delete an appointment
/v1/appointments/{appointment-id}

MCP Tools

list-all-appointments

List all appointments

read-only idempotent
create-appointment

Create an appointment

view-appointment

View an appointment

read-only idempotent
delete-appointment

Delete an appointment

idempotent

Capability Spec

freshsales-appointments.yaml Raw ↑
naftiko: 1.0.0-alpha2
info:
  label: Freshworks Freshsales API — Appointments
  description: 'Freshworks Freshsales API — Appointments. 4 operations. Lead operation: List all appointments. Self-contained
    Naftiko capability covering one Freshworks business surface.'
  tags:
  - Freshworks
  - Appointments
  created: '2026-05-19'
  modified: '2026-05-19'
binds:
- namespace: env
  keys:
    FRESHWORKS_API_KEY: FRESHWORKS_API_KEY
capability:
  consumes:
  - type: http
    namespace: freshsales-appointments
    baseUri: https://{domain}.myfreshworks.com/crm/sales/api
    description: Freshworks Freshsales API — Appointments business capability. Self-contained, no shared references.
    resources:
    - name: appointments
      path: /appointments
      operations:
      - name: listappointments
        method: GET
        description: List all appointments
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: filter
          in: query
          type: string
          description: Filter appointments by time range.
      - name: createappointment
        method: POST
        description: Create an appointment
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: appointments-appointment_id
      path: /appointments/{appointment_id}
      operations:
      - name: getappointment
        method: GET
        description: View an appointment
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: appointment_id
          in: path
          type: integer
          description: The ID of the appointment.
          required: true
      - name: deleteappointment
        method: DELETE
        description: Delete an appointment
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: appointment_id
          in: path
          type: integer
          description: The ID of the appointment.
          required: true
    authentication:
      type: apikey
      key: Authorization
      value: '{{env.FRESHWORKS_API_KEY}}'
      placement: header
  exposes:
  - type: rest
    namespace: freshsales-appointments-rest
    port: 8080
    description: REST adapter for Freshworks Freshsales API — Appointments. One Spectral-compliant resource per consumed operation,
      prefixed with /v1.
    resources:
    - path: /v1/appointments
      name: appointments
      description: REST surface for appointments.
      operations:
      - method: GET
        name: listappointments
        description: List all appointments
        call: freshsales-appointments.listappointments
        with:
          filter: rest.filter
        outputParameters:
        - type: object
          mapping: $.
      - method: POST
        name: createappointment
        description: Create an appointment
        call: freshsales-appointments.createappointment
        with:
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/appointments/{appointment-id}
      name: appointments-appointment-id
      description: REST surface for appointments-appointment_id.
      operations:
      - method: GET
        name: getappointment
        description: View an appointment
        call: freshsales-appointments.getappointment
        with:
          appointment_id: rest.appointment_id
        outputParameters:
        - type: object
          mapping: $.
      - method: DELETE
        name: deleteappointment
        description: Delete an appointment
        call: freshsales-appointments.deleteappointment
        with:
          appointment_id: rest.appointment_id
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: freshsales-appointments-mcp
    port: 9090
    transport: http
    description: MCP adapter for Freshworks Freshsales API — Appointments. One tool per consumed operation, routed inline
      through this capability's consumes block.
    tools:
    - name: list-all-appointments
      description: List all appointments
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: freshsales-appointments.listappointments
      with:
        filter: tools.filter
      outputParameters:
      - type: object
        mapping: $.
    - name: create-appointment
      description: Create an appointment
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: freshsales-appointments.createappointment
      with:
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: view-appointment
      description: View an appointment
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: freshsales-appointments.getappointment
      with:
        appointment_id: tools.appointment_id
      outputParameters:
      - type: object
        mapping: $.
    - name: delete-appointment
      description: Delete an appointment
      hints:
        readOnly: false
        destructive: true
        idempotent: true
      call: freshsales-appointments.deleteappointment
      with:
        appointment_id: tools.appointment_id
      outputParameters:
      - type: object
        mapping: $.