freshworks · Capability

Freshworks Freshdesk API — Time Entries

Freshworks Freshdesk API — Time Entries. 2 operations. Lead operation: List all time entries for a ticket. Self-contained Naftiko capability covering one Freshworks business surface.

Run with Naftiko FreshworksTime Entries

What You Can Do

GET
Listtickettimeentries — List all time entries for a ticket
/v1/tickets/{ticket-id}/time-entries
POST
Createtickettimeentry — Create a time entry for a ticket
/v1/tickets/{ticket-id}/time-entries

MCP Tools

list-all-time-entries-ticket

List all time entries for a ticket

read-only idempotent
create-time-entry-ticket

Create a time entry for a ticket

Capability Spec

freshdesk-time-entries.yaml Raw ↑
naftiko: 1.0.0-alpha2
info:
  label: Freshworks Freshdesk API — Time Entries
  description: 'Freshworks Freshdesk API — Time Entries. 2 operations. Lead operation: List all time entries for a ticket.
    Self-contained Naftiko capability covering one Freshworks business surface.'
  tags:
  - Freshworks
  - Time Entries
  created: '2026-05-19'
  modified: '2026-05-19'
binds:
- namespace: env
  keys:
    FRESHWORKS_API_KEY: FRESHWORKS_API_KEY
capability:
  consumes:
  - type: http
    namespace: freshdesk-time-entries
    baseUri: https://{domain}.freshdesk.com/api/v2
    description: Freshworks Freshdesk API — Time Entries business capability. Self-contained, no shared references.
    resources:
    - name: tickets-ticket_id-time_entries
      path: /tickets/{ticket_id}/time_entries
      operations:
      - name: listtickettimeentries
        method: GET
        description: List all time entries for a ticket
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
      - name: createtickettimeentry
        method: POST
        description: Create a time entry for a ticket
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    authentication:
      type: basic
      username: '{{env.FRESHWORKS_USER}}'
      password: '{{env.FRESHWORKS_PASS}}'
  exposes:
  - type: rest
    namespace: freshdesk-time-entries-rest
    port: 8080
    description: REST adapter for Freshworks Freshdesk API — Time Entries. One Spectral-compliant resource per consumed operation,
      prefixed with /v1.
    resources:
    - path: /v1/tickets/{ticket-id}/time-entries
      name: tickets-ticket-id-time-entries
      description: REST surface for tickets-ticket_id-time_entries.
      operations:
      - method: GET
        name: listtickettimeentries
        description: List all time entries for a ticket
        call: freshdesk-time-entries.listtickettimeentries
        outputParameters:
        - type: object
          mapping: $.
      - method: POST
        name: createtickettimeentry
        description: Create a time entry for a ticket
        call: freshdesk-time-entries.createtickettimeentry
        with:
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: freshdesk-time-entries-mcp
    port: 9090
    transport: http
    description: MCP adapter for Freshworks Freshdesk API — Time Entries. One tool per consumed operation, routed inline through
      this capability's consumes block.
    tools:
    - name: list-all-time-entries-ticket
      description: List all time entries for a ticket
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: freshdesk-time-entries.listtickettimeentries
      outputParameters:
      - type: object
        mapping: $.
    - name: create-time-entry-ticket
      description: Create a time entry for a ticket
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: freshdesk-time-entries.createtickettimeentry
      with:
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.