freshworks · Capability

Freshworks Freshdesk API — Surveys

Freshworks Freshdesk API — Surveys. 1 operations. Lead operation: List all satisfaction ratings. Self-contained Naftiko capability covering one Freshworks business surface.

Run with Naftiko FreshworksSurveys

What You Can Do

GET
Listsatisfactionratings — List all satisfaction ratings
/v1/surveys/satisfaction-ratings

MCP Tools

list-all-satisfaction-ratings

List all satisfaction ratings

read-only idempotent

Capability Spec

freshdesk-surveys.yaml Raw ↑
naftiko: 1.0.0-alpha2
info:
  label: Freshworks Freshdesk API — Surveys
  description: 'Freshworks Freshdesk API — Surveys. 1 operations. Lead operation: List all satisfaction ratings. Self-contained
    Naftiko capability covering one Freshworks business surface.'
  tags:
  - Freshworks
  - Surveys
  created: '2026-05-19'
  modified: '2026-05-19'
binds:
- namespace: env
  keys:
    FRESHWORKS_API_KEY: FRESHWORKS_API_KEY
capability:
  consumes:
  - type: http
    namespace: freshdesk-surveys
    baseUri: https://{domain}.freshdesk.com/api/v2
    description: Freshworks Freshdesk API — Surveys business capability. Self-contained, no shared references.
    resources:
    - name: surveys-satisfaction_ratings
      path: /surveys/satisfaction_ratings
      operations:
      - name: listsatisfactionratings
        method: GET
        description: List all satisfaction ratings
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: created_since
          in: query
          type: string
          description: Filter ratings created since this timestamp.
    authentication:
      type: basic
      username: '{{env.FRESHWORKS_USER}}'
      password: '{{env.FRESHWORKS_PASS}}'
  exposes:
  - type: rest
    namespace: freshdesk-surveys-rest
    port: 8080
    description: REST adapter for Freshworks Freshdesk API — Surveys. One Spectral-compliant resource per consumed operation,
      prefixed with /v1.
    resources:
    - path: /v1/surveys/satisfaction-ratings
      name: surveys-satisfaction-ratings
      description: REST surface for surveys-satisfaction_ratings.
      operations:
      - method: GET
        name: listsatisfactionratings
        description: List all satisfaction ratings
        call: freshdesk-surveys.listsatisfactionratings
        with:
          created_since: rest.created_since
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: freshdesk-surveys-mcp
    port: 9090
    transport: http
    description: MCP adapter for Freshworks Freshdesk API — Surveys. One tool per consumed operation, routed inline through
      this capability's consumes block.
    tools:
    - name: list-all-satisfaction-ratings
      description: List all satisfaction ratings
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: freshdesk-surveys.listsatisfactionratings
      with:
        created_since: tools.created_since
      outputParameters:
      - type: object
        mapping: $.