freshworks · Capability

Freshworks Freshdesk API — Business Hours

Freshworks Freshdesk API — Business Hours. 1 operations. Lead operation: List all business hours. Self-contained Naftiko capability covering one Freshworks business surface.

Run with Naftiko FreshworksBusiness Hours

What You Can Do

GET
Listbusinesshours — List all business hours
/v1/business-hours

MCP Tools

list-all-business-hours

List all business hours

read-only idempotent

Capability Spec

freshdesk-business-hours.yaml Raw ↑
naftiko: 1.0.0-alpha2
info:
  label: Freshworks Freshdesk API — Business Hours
  description: 'Freshworks Freshdesk API — Business Hours. 1 operations. Lead operation: List all business hours. Self-contained
    Naftiko capability covering one Freshworks business surface.'
  tags:
  - Freshworks
  - Business Hours
  created: '2026-05-19'
  modified: '2026-05-19'
binds:
- namespace: env
  keys:
    FRESHWORKS_API_KEY: FRESHWORKS_API_KEY
capability:
  consumes:
  - type: http
    namespace: freshdesk-business-hours
    baseUri: https://{domain}.freshdesk.com/api/v2
    description: Freshworks Freshdesk API — Business Hours business capability. Self-contained, no shared references.
    resources:
    - name: business_hours
      path: /business_hours
      operations:
      - name: listbusinesshours
        method: GET
        description: List all business hours
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
    authentication:
      type: basic
      username: '{{env.FRESHWORKS_USER}}'
      password: '{{env.FRESHWORKS_PASS}}'
  exposes:
  - type: rest
    namespace: freshdesk-business-hours-rest
    port: 8080
    description: REST adapter for Freshworks Freshdesk API — Business Hours. One Spectral-compliant resource per consumed
      operation, prefixed with /v1.
    resources:
    - path: /v1/business-hours
      name: business-hours
      description: REST surface for business_hours.
      operations:
      - method: GET
        name: listbusinesshours
        description: List all business hours
        call: freshdesk-business-hours.listbusinesshours
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: freshdesk-business-hours-mcp
    port: 9090
    transport: http
    description: MCP adapter for Freshworks Freshdesk API — Business Hours. One tool per consumed operation, routed inline
      through this capability's consumes block.
    tools:
    - name: list-all-business-hours
      description: List all business hours
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: freshdesk-business-hours.listbusinesshours
      outputParameters:
      - type: object
        mapping: $.