Freshworks Freshchat API — Channels

naftiko: 1.0.0-alpha2
info:
  label: Freshworks Freshchat API — Channels
  description: 'Freshworks Freshchat API — Channels. 2 operations. Lead operation: List all channels. Self-contained Naftiko
    capability covering one Freshworks business surface.'
  tags:
  - Freshworks
  - Channels
  created: '2026-05-19'
  modified: '2026-05-19'
binds:
- namespace: env
  keys:
    FRESHWORKS_API_KEY: FRESHWORKS_API_KEY
capability:
  consumes:
  - type: http
    namespace: freshchat-channels
    baseUri: https://{domain}.freshchat.com/v2
    description: Freshworks Freshchat API — Channels business capability. Self-contained, no shared references.
    resources:
    - name: channels
      path: /channels
      operations:
      - name: listchannels
        method: GET
        description: List all channels
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
    - name: channels-channel_id
      path: /channels/{channel_id}
      operations:
      - name: getchannel
        method: GET
        description: View a channel
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: channel_id
          in: path
          type: string
          description: The ID of the channel.
          required: true
    authentication:
      type: bearer
      token: '{{env.FRESHWORKS_API_KEY}}'
  exposes:
  - type: rest
    namespace: freshchat-channels-rest
    port: 8080
    description: REST adapter for Freshworks Freshchat API — Channels. One Spectral-compliant resource per consumed operation,
      prefixed with /v1.
    resources:
    - path: /v1/channels
      name: channels
      description: REST surface for channels.
      operations:
      - method: GET
        name: listchannels
        description: List all channels
        call: freshchat-channels.listchannels
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/channels/{channel-id}
      name: channels-channel-id
      description: REST surface for channels-channel_id.
      operations:
      - method: GET
        name: getchannel
        description: View a channel
        call: freshchat-channels.getchannel
        with:
          channel_id: rest.channel_id
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: freshchat-channels-mcp
    port: 9090
    transport: http
    description: MCP adapter for Freshworks Freshchat API — Channels. One tool per consumed operation, routed inline through
      this capability's consumes block.
    tools:
    - name: list-all-channels
      description: List all channels
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: freshchat-channels.listchannels
      outputParameters:
      - type: object
        mapping: $.
    - name: view-channel
      description: View a channel
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: freshchat-channels.getchannel
      with:
        channel_id: tools.channel_id
      outputParameters:
      - type: object
        mapping: $.