freshworks · Capability

Freshworks Freshcaller API — Teams

Freshworks Freshcaller API — Teams. 4 operations. Lead operation: List all teams. Self-contained Naftiko capability covering one Freshworks business surface.

Run with Naftiko FreshworksTeams

What You Can Do

GET
Listteams — List all teams
/v1/teams
POST
Createteam — Create a team
/v1/teams
GET
Getteam — View a team
/v1/teams/{team-id}
PUT
Updateteam — Update a team
/v1/teams/{team-id}

MCP Tools

list-all-teams

List all teams

read-only idempotent
create-team

Create a team

view-team

View a team

read-only idempotent
update-team

Update a team

idempotent

Capability Spec

freshcaller-teams.yaml Raw ↑
naftiko: 1.0.0-alpha2
info:
  label: Freshworks Freshcaller API — Teams
  description: 'Freshworks Freshcaller API — Teams. 4 operations. Lead operation: List all teams. Self-contained Naftiko capability
    covering one Freshworks business surface.'
  tags:
  - Freshworks
  - Teams
  created: '2026-05-19'
  modified: '2026-05-19'
binds:
- namespace: env
  keys:
    FRESHWORKS_API_KEY: FRESHWORKS_API_KEY
capability:
  consumes:
  - type: http
    namespace: freshcaller-teams
    baseUri: https://{domain}.freshcaller.com/api/v1
    description: Freshworks Freshcaller API — Teams business capability. Self-contained, no shared references.
    resources:
    - name: teams
      path: /teams
      operations:
      - name: listteams
        method: GET
        description: List all teams
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
      - name: createteam
        method: POST
        description: Create a team
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: teams-team_id
      path: /teams/{team_id}
      operations:
      - name: getteam
        method: GET
        description: View a team
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
      - name: updateteam
        method: PUT
        description: Update a team
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    authentication:
      type: apikey
      key: X-Api-Auth
      value: '{{env.FRESHWORKS_API_KEY}}'
      placement: header
  exposes:
  - type: rest
    namespace: freshcaller-teams-rest
    port: 8080
    description: REST adapter for Freshworks Freshcaller API — Teams. One Spectral-compliant resource per consumed operation,
      prefixed with /v1.
    resources:
    - path: /v1/teams
      name: teams
      description: REST surface for teams.
      operations:
      - method: GET
        name: listteams
        description: List all teams
        call: freshcaller-teams.listteams
        outputParameters:
        - type: object
          mapping: $.
      - method: POST
        name: createteam
        description: Create a team
        call: freshcaller-teams.createteam
        with:
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/teams/{team-id}
      name: teams-team-id
      description: REST surface for teams-team_id.
      operations:
      - method: GET
        name: getteam
        description: View a team
        call: freshcaller-teams.getteam
        outputParameters:
        - type: object
          mapping: $.
      - method: PUT
        name: updateteam
        description: Update a team
        call: freshcaller-teams.updateteam
        with:
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: freshcaller-teams-mcp
    port: 9090
    transport: http
    description: MCP adapter for Freshworks Freshcaller API — Teams. One tool per consumed operation, routed inline through
      this capability's consumes block.
    tools:
    - name: list-all-teams
      description: List all teams
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: freshcaller-teams.listteams
      outputParameters:
      - type: object
        mapping: $.
    - name: create-team
      description: Create a team
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: freshcaller-teams.createteam
      with:
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: view-team
      description: View a team
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: freshcaller-teams.getteam
      outputParameters:
      - type: object
        mapping: $.
    - name: update-team
      description: Update a team
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: freshcaller-teams.updateteam
      with:
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.