Freshworks Freshcaller API — Calls

naftiko: 1.0.0-alpha2
info:
  label: Freshworks Freshcaller API — Calls
  description: 'Freshworks Freshcaller API — Calls. 3 operations. Lead operation: List all calls. Self-contained Naftiko capability
    covering one Freshworks business surface.'
  tags:
  - Freshworks
  - Calls
  created: '2026-05-19'
  modified: '2026-05-19'
binds:
- namespace: env
  keys:
    FRESHWORKS_API_KEY: FRESHWORKS_API_KEY
capability:
  consumes:
  - type: http
    namespace: freshcaller-calls
    baseUri: https://{domain}.freshcaller.com/api/v1
    description: Freshworks Freshcaller API — Calls business capability. Self-contained, no shared references.
    resources:
    - name: calls
      path: /calls
      operations:
      - name: listcalls
        method: GET
        description: List all calls
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: by_time[from]
          in: query
          type: string
          description: Filter calls from this timestamp (ISO 8601).
        - name: by_time[to]
          in: query
          type: string
          description: Filter calls up to this timestamp (ISO 8601).
        - name: has_ancestry
          in: query
          type: boolean
          description: Filter calls that have parent-child relationships.
    - name: calls-call_id
      path: /calls/{call_id}
      operations:
      - name: getcall
        method: GET
        description: View a call
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
    - name: calls-call_id-recording
      path: /calls/{call_id}/recording
      operations:
      - name: getcallrecording
        method: GET
        description: Get call recording
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
    authentication:
      type: apikey
      key: X-Api-Auth
      value: '{{env.FRESHWORKS_API_KEY}}'
      placement: header
  exposes:
  - type: rest
    namespace: freshcaller-calls-rest
    port: 8080
    description: REST adapter for Freshworks Freshcaller API — Calls. One Spectral-compliant resource per consumed operation,
      prefixed with /v1.
    resources:
    - path: /v1/calls
      name: calls
      description: REST surface for calls.
      operations:
      - method: GET
        name: listcalls
        description: List all calls
        call: freshcaller-calls.listcalls
        with:
          by_time[from]: rest.by_time[from]
          by_time[to]: rest.by_time[to]
          has_ancestry: rest.has_ancestry
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/calls/{call-id}
      name: calls-call-id
      description: REST surface for calls-call_id.
      operations:
      - method: GET
        name: getcall
        description: View a call
        call: freshcaller-calls.getcall
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/calls/{call-id}/recording
      name: calls-call-id-recording
      description: REST surface for calls-call_id-recording.
      operations:
      - method: GET
        name: getcallrecording
        description: Get call recording
        call: freshcaller-calls.getcallrecording
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: freshcaller-calls-mcp
    port: 9090
    transport: http
    description: MCP adapter for Freshworks Freshcaller API — Calls. One tool per consumed operation, routed inline through
      this capability's consumes block.
    tools:
    - name: list-all-calls
      description: List all calls
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: freshcaller-calls.listcalls
      with:
        by_time[from]: tools.by_time[from]
        by_time[to]: tools.by_time[to]
        has_ancestry: tools.has_ancestry
      outputParameters:
      - type: object
        mapping: $.
    - name: view-call
      description: View a call
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: freshcaller-calls.getcall
      outputParameters:
      - type: object
        mapping: $.
    - name: get-call-recording
      description: Get call recording
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: freshcaller-calls.getcallrecording
      outputParameters:
      - type: object
        mapping: $.