Freshworks Freshcaller API — Call Metrics

naftiko: 1.0.0-alpha2
info:
  label: Freshworks Freshcaller API — Call Metrics
  description: 'Freshworks Freshcaller API — Call Metrics. 1 operations. Lead operation: List call metrics. Self-contained
    Naftiko capability covering one Freshworks business surface.'
  tags:
  - Freshworks
  - Call Metrics
  created: '2026-05-19'
  modified: '2026-05-19'
binds:
- namespace: env
  keys:
    FRESHWORKS_API_KEY: FRESHWORKS_API_KEY
capability:
  consumes:
  - type: http
    namespace: freshcaller-call-metrics
    baseUri: https://{domain}.freshcaller.com/api/v1
    description: Freshworks Freshcaller API — Call Metrics business capability. Self-contained, no shared references.
    resources:
    - name: call_metrics
      path: /call_metrics
      operations:
      - name: listcallmetrics
        method: GET
        description: List call metrics
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: by_time[from]
          in: query
          type: string
          description: Start of the time range (ISO 8601).
        - name: by_time[to]
          in: query
          type: string
          description: End of the time range (ISO 8601).
    authentication:
      type: apikey
      key: X-Api-Auth
      value: '{{env.FRESHWORKS_API_KEY}}'
      placement: header
  exposes:
  - type: rest
    namespace: freshcaller-call-metrics-rest
    port: 8080
    description: REST adapter for Freshworks Freshcaller API — Call Metrics. One Spectral-compliant resource per consumed
      operation, prefixed with /v1.
    resources:
    - path: /v1/call-metrics
      name: call-metrics
      description: REST surface for call_metrics.
      operations:
      - method: GET
        name: listcallmetrics
        description: List call metrics
        call: freshcaller-call-metrics.listcallmetrics
        with:
          by_time[from]: rest.by_time[from]
          by_time[to]: rest.by_time[to]
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: freshcaller-call-metrics-mcp
    port: 9090
    transport: http
    description: MCP adapter for Freshworks Freshcaller API — Call Metrics. One tool per consumed operation, routed inline
      through this capability's consumes block.
    tools:
    - name: list-call-metrics
      description: List call metrics
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: freshcaller-call-metrics.listcallmetrics
      with:
        by_time[from]: tools.by_time[from]
        by_time[to]: tools.by_time[to]
      outputParameters:
      - type: object
        mapping: $.