freshdesk · Capability

Freshdesk REST API — Time Entries

Freshdesk REST API — Time Entries. 6 operations. Lead operation: List time entries for a ticket. Self-contained Naftiko capability covering one Freshdesk business surface.

Run with Naftiko FreshdeskTime Entries

What You Can Do

GET
Listtickettimeentries — List time entries for a ticket
/v1/tickets/{ticket-id}/time-entries
POST
Createtimeentry — Create a time entry
/v1/tickets/{ticket-id}/time-entries
GET
Listalltimeentries — List all time entries
/v1/time-entries
PUT
Updatetimeentry — Update a time entry
/v1/time-entries/{time-entry-id}
DELETE
Deletetimeentry — Delete a time entry
/v1/time-entries/{time-entry-id}
PUT
Toggletimer — Toggle a timer
/v1/time-entries/{time-entry-id}/toggle-timer

MCP Tools

list-time-entries-ticket

List time entries for a ticket

read-only idempotent
create-time-entry

Create a time entry

list-all-time-entries

List all time entries

read-only idempotent
update-time-entry

Update a time entry

idempotent
delete-time-entry

Delete a time entry

idempotent
toggle-timer

Toggle a timer

idempotent

Capability Spec

rest-time-entries.yaml Raw ↑
naftiko: 1.0.0-alpha2
info:
  label: Freshdesk REST API — Time Entries
  description: 'Freshdesk REST API — Time Entries. 6 operations. Lead operation: List time entries for a ticket. Self-contained
    Naftiko capability covering one Freshdesk business surface.'
  tags:
  - Freshdesk
  - Time Entries
  created: '2026-05-19'
  modified: '2026-05-19'
binds:
- namespace: env
  keys:
    FRESHDESK_API_KEY: FRESHDESK_API_KEY
capability:
  consumes:
  - type: http
    namespace: rest-time-entries
    baseUri: https://{domain}.freshdesk.com/api/v2
    description: Freshdesk REST API — Time Entries business capability. Self-contained, no shared references.
    resources:
    - name: tickets-ticket_id-time_entries
      path: /tickets/{ticket_id}/time_entries
      operations:
      - name: listtickettimeentries
        method: GET
        description: List time entries for a ticket
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
      - name: createtimeentry
        method: POST
        description: Create a time entry
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: time_entries
      path: /time_entries
      operations:
      - name: listalltimeentries
        method: GET
        description: List all time entries
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
    - name: time_entries-time_entry_id
      path: /time_entries/{time_entry_id}
      operations:
      - name: updatetimeentry
        method: PUT
        description: Update a time entry
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
      - name: deletetimeentry
        method: DELETE
        description: Delete a time entry
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
    - name: time_entries-time_entry_id-toggle_timer
      path: /time_entries/{time_entry_id}/toggle_timer
      operations:
      - name: toggletimer
        method: PUT
        description: Toggle a timer
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
    authentication:
      type: basic
      username: '{{env.FRESHDESK_USER}}'
      password: '{{env.FRESHDESK_PASS}}'
  exposes:
  - type: rest
    namespace: rest-time-entries-rest
    port: 8080
    description: REST adapter for Freshdesk REST API — Time Entries. One Spectral-compliant resource per consumed operation,
      prefixed with /v1.
    resources:
    - path: /v1/tickets/{ticket-id}/time-entries
      name: tickets-ticket-id-time-entries
      description: REST surface for tickets-ticket_id-time_entries.
      operations:
      - method: GET
        name: listtickettimeentries
        description: List time entries for a ticket
        call: rest-time-entries.listtickettimeentries
        outputParameters:
        - type: object
          mapping: $.
      - method: POST
        name: createtimeentry
        description: Create a time entry
        call: rest-time-entries.createtimeentry
        with:
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/time-entries
      name: time-entries
      description: REST surface for time_entries.
      operations:
      - method: GET
        name: listalltimeentries
        description: List all time entries
        call: rest-time-entries.listalltimeentries
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/time-entries/{time-entry-id}
      name: time-entries-time-entry-id
      description: REST surface for time_entries-time_entry_id.
      operations:
      - method: PUT
        name: updatetimeentry
        description: Update a time entry
        call: rest-time-entries.updatetimeentry
        with:
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
      - method: DELETE
        name: deletetimeentry
        description: Delete a time entry
        call: rest-time-entries.deletetimeentry
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/time-entries/{time-entry-id}/toggle-timer
      name: time-entries-time-entry-id-toggle-timer
      description: REST surface for time_entries-time_entry_id-toggle_timer.
      operations:
      - method: PUT
        name: toggletimer
        description: Toggle a timer
        call: rest-time-entries.toggletimer
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: rest-time-entries-mcp
    port: 9090
    transport: http
    description: MCP adapter for Freshdesk REST API — Time Entries. One tool per consumed operation, routed inline through
      this capability's consumes block.
    tools:
    - name: list-time-entries-ticket
      description: List time entries for a ticket
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: rest-time-entries.listtickettimeentries
      outputParameters:
      - type: object
        mapping: $.
    - name: create-time-entry
      description: Create a time entry
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: rest-time-entries.createtimeentry
      with:
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: list-all-time-entries
      description: List all time entries
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: rest-time-entries.listalltimeentries
      outputParameters:
      - type: object
        mapping: $.
    - name: update-time-entry
      description: Update a time entry
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: rest-time-entries.updatetimeentry
      with:
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: delete-time-entry
      description: Delete a time entry
      hints:
        readOnly: false
        destructive: true
        idempotent: true
      call: rest-time-entries.deletetimeentry
      outputParameters:
      - type: object
        mapping: $.
    - name: toggle-timer
      description: Toggle a timer
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: rest-time-entries.toggletimer
      outputParameters:
      - type: object
        mapping: $.