freshdesk · Capability
Freshdesk REST API — Solutions
Freshdesk REST API — Solutions. 15 operations. Lead operation: View a solution article. Self-contained Naftiko capability covering one Freshdesk business surface.
What You Can Do
GET
Getsolutionarticle
— View a solution article
/v1/solutions/articles/{article-id}
PUT
Updatesolutionarticle
— Update a solution article
/v1/solutions/articles/{article-id}
DELETE
Deletesolutionarticle
— Delete a solution article
/v1/solutions/articles/{article-id}
GET
Listsolutioncategories
— List all solution categories
/v1/solutions/categories
POST
Createsolutioncategory
— Create a solution category
/v1/solutions/categories
GET
Getsolutioncategory
— View a solution category
/v1/solutions/categories/{category-id}
PUT
Updatesolutioncategory
— Update a solution category
/v1/solutions/categories/{category-id}
DELETE
Deletesolutioncategory
— Delete a solution category
/v1/solutions/categories/{category-id}
GET
Listsolutionfolders
— List solution folders in a category
/v1/solutions/categories/{category-id}/folders
POST
Createsolutionfolder
— Create a solution folder
/v1/solutions/categories/{category-id}/folders
GET
Getsolutionfolder
— View a solution folder
/v1/solutions/folders/{folder-id}
PUT
Updatesolutionfolder
— Update a solution folder
/v1/solutions/folders/{folder-id}
DELETE
Deletesolutionfolder
— Delete a solution folder
/v1/solutions/folders/{folder-id}
GET
Listsolutionarticles
— List solution articles in a folder
/v1/solutions/folders/{folder-id}/articles
POST
Createsolutionarticle
— Create a solution article
/v1/solutions/folders/{folder-id}/articles
MCP Tools
view-solution-article
View a solution article
read-only
idempotent
update-solution-article
Update a solution article
idempotent
delete-solution-article
Delete a solution article
idempotent
list-all-solution-categories
List all solution categories
read-only
idempotent
create-solution-category
Create a solution category
view-solution-category
View a solution category
read-only
idempotent
update-solution-category
Update a solution category
idempotent
delete-solution-category
Delete a solution category
idempotent
list-solution-folders-category
List solution folders in a category
read-only
idempotent
create-solution-folder
Create a solution folder
view-solution-folder
View a solution folder
read-only
idempotent
update-solution-folder
Update a solution folder
idempotent
delete-solution-folder
Delete a solution folder
idempotent
list-solution-articles-folder
List solution articles in a folder
read-only
idempotent
create-solution-article
Create a solution article