Freshdesk REST API — Satisfaction Ratings

naftiko: 1.0.0-alpha2
info:
  label: Freshdesk REST API — Satisfaction Ratings
  description: 'Freshdesk REST API — Satisfaction Ratings. 2 operations. Lead operation: List all satisfaction ratings. Self-contained
    Naftiko capability covering one Freshdesk business surface.'
  tags:
  - Freshdesk
  - Satisfaction Ratings
  created: '2026-05-19'
  modified: '2026-05-19'
binds:
- namespace: env
  keys:
    FRESHDESK_API_KEY: FRESHDESK_API_KEY
capability:
  consumes:
  - type: http
    namespace: rest-satisfaction-ratings
    baseUri: https://{domain}.freshdesk.com/api/v2
    description: Freshdesk REST API — Satisfaction Ratings business capability. Self-contained, no shared references.
    resources:
    - name: surveys-satisfaction_ratings
      path: /surveys/satisfaction_ratings
      operations:
      - name: listsatisfactionratings
        method: GET
        description: List all satisfaction ratings
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: created_since
          in: query
          type: string
          description: Return ratings created since the given date-time.
    - name: tickets-ticket_id-satisfaction_ratings
      path: /tickets/{ticket_id}/satisfaction_ratings
      operations:
      - name: createsatisfactionrating
        method: POST
        description: Create a satisfaction rating
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    authentication:
      type: basic
      username: '{{env.FRESHDESK_USER}}'
      password: '{{env.FRESHDESK_PASS}}'
  exposes:
  - type: rest
    namespace: rest-satisfaction-ratings-rest
    port: 8080
    description: REST adapter for Freshdesk REST API — Satisfaction Ratings. One Spectral-compliant resource per consumed
      operation, prefixed with /v1.
    resources:
    - path: /v1/surveys/satisfaction-ratings
      name: surveys-satisfaction-ratings
      description: REST surface for surveys-satisfaction_ratings.
      operations:
      - method: GET
        name: listsatisfactionratings
        description: List all satisfaction ratings
        call: rest-satisfaction-ratings.listsatisfactionratings
        with:
          created_since: rest.created_since
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/tickets/{ticket-id}/satisfaction-ratings
      name: tickets-ticket-id-satisfaction-ratings
      description: REST surface for tickets-ticket_id-satisfaction_ratings.
      operations:
      - method: POST
        name: createsatisfactionrating
        description: Create a satisfaction rating
        call: rest-satisfaction-ratings.createsatisfactionrating
        with:
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: rest-satisfaction-ratings-mcp
    port: 9090
    transport: http
    description: MCP adapter for Freshdesk REST API — Satisfaction Ratings. One tool per consumed operation, routed inline
      through this capability's consumes block.
    tools:
    - name: list-all-satisfaction-ratings
      description: List all satisfaction ratings
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: rest-satisfaction-ratings.listsatisfactionratings
      with:
        created_since: tools.created_since
      outputParameters:
      - type: object
        mapping: $.
    - name: create-satisfaction-rating
      description: Create a satisfaction rating
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: rest-satisfaction-ratings.createsatisfactionrating
      with:
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.