freshdesk · Capability

Freshdesk REST API — Roles

Freshdesk REST API — Roles. 2 operations. Lead operation: List all roles. Self-contained Naftiko capability covering one Freshdesk business surface.

Run with Naftiko FreshdeskRoles

What You Can Do

GET
Listroles — List all roles
/v1/roles
GET
Getrole — View a role
/v1/roles/{role-id}

MCP Tools

list-all-roles

List all roles

read-only idempotent
view-role

View a role

read-only idempotent

Capability Spec

rest-roles.yaml Raw ↑
naftiko: 1.0.0-alpha2
info:
  label: Freshdesk REST API — Roles
  description: 'Freshdesk REST API — Roles. 2 operations. Lead operation: List all roles. Self-contained Naftiko capability
    covering one Freshdesk business surface.'
  tags:
  - Freshdesk
  - Roles
  created: '2026-05-19'
  modified: '2026-05-19'
binds:
- namespace: env
  keys:
    FRESHDESK_API_KEY: FRESHDESK_API_KEY
capability:
  consumes:
  - type: http
    namespace: rest-roles
    baseUri: https://{domain}.freshdesk.com/api/v2
    description: Freshdesk REST API — Roles business capability. Self-contained, no shared references.
    resources:
    - name: roles
      path: /roles
      operations:
      - name: listroles
        method: GET
        description: List all roles
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
    - name: roles-role_id
      path: /roles/{role_id}
      operations:
      - name: getrole
        method: GET
        description: View a role
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
    authentication:
      type: basic
      username: '{{env.FRESHDESK_USER}}'
      password: '{{env.FRESHDESK_PASS}}'
  exposes:
  - type: rest
    namespace: rest-roles-rest
    port: 8080
    description: REST adapter for Freshdesk REST API — Roles. One Spectral-compliant resource per consumed operation, prefixed
      with /v1.
    resources:
    - path: /v1/roles
      name: roles
      description: REST surface for roles.
      operations:
      - method: GET
        name: listroles
        description: List all roles
        call: rest-roles.listroles
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/roles/{role-id}
      name: roles-role-id
      description: REST surface for roles-role_id.
      operations:
      - method: GET
        name: getrole
        description: View a role
        call: rest-roles.getrole
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: rest-roles-mcp
    port: 9090
    transport: http
    description: MCP adapter for Freshdesk REST API — Roles. One tool per consumed operation, routed inline through this capability's
      consumes block.
    tools:
    - name: list-all-roles
      description: List all roles
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: rest-roles.listroles
      outputParameters:
      - type: object
        mapping: $.
    - name: view-role
      description: View a role
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: rest-roles.getrole
      outputParameters:
      - type: object
        mapping: $.