freshdesk · Capability

Freshdesk REST API — Business Hours

Freshdesk REST API — Business Hours. 2 operations. Lead operation: List all business hours. Self-contained Naftiko capability covering one Freshdesk business surface.

Run with Naftiko FreshdeskBusiness Hours

What You Can Do

GET
Listbusinesshours — List all business hours
/v1/business-hours
GET
Getbusinesshour — View a business hour schedule
/v1/business-hours/{business-hour-id}

MCP Tools

list-all-business-hours

List all business hours

read-only idempotent
view-business-hour-schedule

View a business hour schedule

read-only idempotent

Capability Spec

rest-business-hours.yaml Raw ↑
naftiko: 1.0.0-alpha2
info:
  label: Freshdesk REST API — Business Hours
  description: 'Freshdesk REST API — Business Hours. 2 operations. Lead operation: List all business hours. Self-contained
    Naftiko capability covering one Freshdesk business surface.'
  tags:
  - Freshdesk
  - Business Hours
  created: '2026-05-19'
  modified: '2026-05-19'
binds:
- namespace: env
  keys:
    FRESHDESK_API_KEY: FRESHDESK_API_KEY
capability:
  consumes:
  - type: http
    namespace: rest-business-hours
    baseUri: https://{domain}.freshdesk.com/api/v2
    description: Freshdesk REST API — Business Hours business capability. Self-contained, no shared references.
    resources:
    - name: business_hours
      path: /business_hours
      operations:
      - name: listbusinesshours
        method: GET
        description: List all business hours
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
    - name: business_hours-business_hour_id
      path: /business_hours/{business_hour_id}
      operations:
      - name: getbusinesshour
        method: GET
        description: View a business hour schedule
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
    authentication:
      type: basic
      username: '{{env.FRESHDESK_USER}}'
      password: '{{env.FRESHDESK_PASS}}'
  exposes:
  - type: rest
    namespace: rest-business-hours-rest
    port: 8080
    description: REST adapter for Freshdesk REST API — Business Hours. One Spectral-compliant resource per consumed operation,
      prefixed with /v1.
    resources:
    - path: /v1/business-hours
      name: business-hours
      description: REST surface for business_hours.
      operations:
      - method: GET
        name: listbusinesshours
        description: List all business hours
        call: rest-business-hours.listbusinesshours
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/business-hours/{business-hour-id}
      name: business-hours-business-hour-id
      description: REST surface for business_hours-business_hour_id.
      operations:
      - method: GET
        name: getbusinesshour
        description: View a business hour schedule
        call: rest-business-hours.getbusinesshour
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: rest-business-hours-mcp
    port: 9090
    transport: http
    description: MCP adapter for Freshdesk REST API — Business Hours. One tool per consumed operation, routed inline through
      this capability's consumes block.
    tools:
    - name: list-all-business-hours
      description: List all business hours
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: rest-business-hours.listbusinesshours
      outputParameters:
      - type: object
        mapping: $.
    - name: view-business-hour-schedule
      description: View a business hour schedule
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: rest-business-hours.getbusinesshour
      outputParameters:
      - type: object
        mapping: $.